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Terrible service from start to finish, service manager is arrogant and rude and has no technical ability. Service department are not organised, They skip items on a service and lie to you.
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Purchased a Peugeot 3008 around February 2023. Come June due to family getting bigger we had to sell the car for a larger vehicle. The Peugeot was a good working vehicle. We paid 15k for the car and it was advertised as full service history, when we asked to look at the stamps Steve richings the salesman told us that all service history is online now and not stamped on a book, of course we were surprised but tool this as the truth. We also got told if we bought the car today we would get 2 years free garage warranty. Both of these were untrue. After 6 months we got paper work through to say your warranty is up, in the same month we had to sell the vehicle to get a bigger car for our extending family. On selling the car we realised that there infact was no service history on the car and that there were 2 previous owners not 1. All in all Steve richings the sales man lied to us about the car and when we confronted the situation with him he denied all knowledge of the car having full service history ( we would never buy one without) and denied all about the owners and warranty. Instead he offered to buy the car back off us for 11k making himself another 4k in 5-6 months ( car actually done 4k extra miles from when purchased) this garage and in particular the sales man are liars and con artist. Stay away. Due to it having no service history we could only sell the car for a much smaller price paid 6 months before. Worst experience with a garage in my life time.
Ponthir Group Abergavenny is an dealership that is based in Abergavenny. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Ponthir Group Abergavenny
Union Road
Abergavenny
Monmouthshire
NP7 7RL
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