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7 reviews from our car dealer reviews community
Leave a review for Porsche Centre Sheffield
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7 reviews from our car dealer reviews community

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"Worst car dealership I've ever dealt wit"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had 15 months of hell with a brand new car costing in the region of £100k and yet the staff at JCT600 couldn't care less. I've lost count of the number of lies, broken promises and non-returned phone call I've had from this company. This has to be the worst experience I've ever had of buying a car. Do yourselves a favour and shop elsewhere.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had dealings with many dealers over the years, and this dealer is not only the best Porsche, but the best car dealership I’ve ever come across. The service department in particular is excellent, very accommodating and go out of their way to help. Could not recommend enough.

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"Buying a Porsche - Think again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I note good reviews on here. I have to say I have had experience with - not only Porsche Sheffield, but also Porsche Chesterfield and Porsche Nottingham and never had a good experience with any of them. That said, I'm not Mr Angry nor Victor Meldrew - just someone who reports good service when he's had it, and likewise poor service too. I'll restrict my comments to Porsche Sheffield. I've had 2 dealings with them in the last 18 months or so. Communication is always poor - taking an eon to get a response....if at all. The first occasion was when I needed a new key for my Cayenne. The key was fine. What I didnt like was the targeting of the Service to "sell" me repairs. I accept its a practice of many Main Dealers but to receive a quote for some £800.00 of "repairs" was just plain irritating. I checked with my usual Porsche Specialist who reported the "repairs" didnt need doing. Moving on to the second time - November 2022. Probably the worst. Shocking Customer Service [it would take too long to go through it here]. But the Cayenne being a 2011 I wanted the SatNav updating. Cost £250.00. They had the car 3 days (there were some "recalls" to do too. I eventually got a call from the Receptionist on the 3rd day to say "sorry, we cant do it the PCM system wont accept the update. OK, fair enough says I. I get the car back and 2 days later I want to use the Satnav. It wont work, the maps are totally wiped off the system and its totally useless. Complaint to Porsche Sheffield revealed that it was my fault and that the PCM was faulty, no help, no resolution no nothing. So I'd say if your looking for a Porsche Repair, go to an independent Porsche Specialist. That said I'm sure they'd love to sell you one. As a footnote I received today the following ....so if you ARE think of buying a Porsche - think again https://www.thisismoney.co.uk/money/cars/article-11512169/Porsche-named-unreliable-car-brand-ahead-Land-Rover.html Basically its a report from Warrantywise which idicates from their statistics that "The premium German brand has just been named the most unreliable car maker in a report that analyses the volume of faults, cost of repairs and days off the road for all the major manufacturers."

Geoffrey Schofield in response to Buying a Porsche - Think again

Just as a bit of a "reprise" of Porsche Sheffield. We had a similar situation this week whereby we had a technician out to repair our fitted microwave. He couldnt repair it and ended up damaging the fitted cooker below it. I put a complaint into Belling. They dealt with it quickly. They acknowledged they had messed up and have agreed to replace the panel they damaged next week. Refreshing that some dealers know what customer service is about. Maybe Porsche should look at themselves and see how it should be done.

"Customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A big thank you to David Llewelyn, Elise & Molly for going the extra mile in making my new Porsche Macan handover an extra special experience. The expertise of their skills were exceptional. With special thanks Carolyn Abbott

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"Volunteering with Rotherham Foodbank"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Daniel, Madison, James, Molly, Amanda, and Kieran were absolutely amazing for helping out with our National Collection on behalf of Rotherham Foodbank, we really do appreciate it! The collection would not have been as successful as it was without volunteers, so thank you all! A special shout out to Rachel for organising staff for us!

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I was looking for a new Porsche I googled Porsche dealers, some dealers weren’t interested but Sheffield Porsche centre was different. Jon Bellamy in the sales team put himself out. He was extremely helpful and came back very quickly with answers to all my questions. I drive a hard bargain and he stood up to the challenge and I got a fantastic car and deal. It was a pleasure dealing with him he was friendly and professional, also organised for the car to be delivered to my door 160 miles away. It was a great experience in this current and difficult time. I give him and his team a five star rating

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"Consistently poor customer service"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the last 3 years my experience of Porsche Centre Sheffield has been beyond belief with awful customer service. Especially when you are spending £60 K + . From answering the phone (No one there) to ordering the correct boot mat (Wrong one again) to pestering me for 3 months about booking the cars first MOT but not being able to contact me about ordering a new Porsche . Just not good enough (Moan Over).

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Dealership Information

Porsche Centre Sheffield is an Franchise dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
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Ratings
7 reviews3.4 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
1
Terrible
2

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    Address

    Porsche Centre Sheffield
    Sheffield Road
    Sheffield
    South Yorkshire
    S9 2FZ

    Get in touch

    0114 282 5731
    http://www.porschesheffield.co.uk/

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

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