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14 reviews from our car dealer reviews community
Leave a review for Premier Car Sales
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Premier Car Sales
Leave a review
"No fluid in power steering "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to get new pump after 2 months using the warranty at Premier Car Sales and it still cost me 150 pound sold my old car saying the 1350000 was motor way miles lies and cambelt had been changed lies again,and put sticker on a crack on the boot peogeot 5008 10 plate.

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+5 Found this review helpful
"Non existant aftercare"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in August from Premier Car Sales. Guy was pleasant enough, set up is a tad unprofessional, front room of house with kids running around. Was ok. Questioned a light showing bulb needed replacing assured me was just the sensor and car had literally sailed through mot day before with no advisories. Got home and realised few days later rear parking sensors didnt work, 3 bulbs needed replacing, handbrake was totally unfunctional and rear break pads and discs were almost non existant. Tried to get in touch and was told to go theough warranty. Warranty refused to cover and then guy totally blanks calls and messages. Really disappointed. Garage who repaired it (and charged me £500 fir priviledge) said no chance it would get through a legal mot with these issues esp handbrake and brake pads. Avoid if possoble if intent to buy make sure fully inspected as once youve paid this guy totally ignores any further communication. Even offered to accept ANY contribution rather than go down trading standards route and still ignored me!

Michelle in response to Non existant aftercare

Did you go through Trading standards in the end?

"Bad dealer"
2.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Premier Car Sales in July 2018 when i first saw the car it only had a few months MOT so he offered to put 12 mths on it he was confident it would go through no problem . I noticed it was heavy to drive and used a lot of diesel when i took it to my mechanic he put it on the ramp straight away and noticed the handbrake was defective which is why it was heavy it was like driving with your foot on the brakes . Considering this had gone through an MOT we knew something wasn't right . So i called the garage who carried out the MOT and they seemed worried as they had passed a vehicle when it should have failed and they didn't deny it either . The dealer ( Premier car sales )who to begin with wouldn't answer his phone offered to get it sorted with his mechanic . This meant i couldn't use the car for a few days as his mechanic couldn't fit it in straight away . The dealer offered to cover taxi costs when i took the vehicle in to be fixed . He also said he would see me at the garage but apparently went to buy more vehicles from the car auctions . I was worried about driving the car tbh and even the mechanic said he should have arranged a tow truck just to be safe. The rude dealer even argued over mixing run flats an normal tyres on the same axle which isn't advisable . Eventually the car was done and the guy that fixed it did a great job . Now came claiming the taxi fares as agreed WOW no surprise he started with the excuses 1) his uncle passed away 2) he would pay it Monday which he didn't 3) Messaged him Tuesday he said its eid and he would pay it Thursday 4) Thursday afternoon i message him again as he still hasn't paid it in and he got nasty saying he might not pay as its a poxy amount and technically he had until midnight and told me to stop pestering him . Guess what he still hasn't paid i'm not loaded i look after my mother who is very poorly every penny is needed . So if you don't mind dodgy mot's and extremely rude salemen then this is your guy . Text stop is VOSA !

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+8 Found this review helpful

suneil white in response to Bad dealer

Yes I had a similar experience, which cost me in the end to the tune of a £1000 when I had to correct their mistakes with my local garage.Will never buy from there again and feel sorry for future customers.

"Avoid this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This seller is not a dealer or a registered trade and sells as a sole trader. If you have any issues with the vehicle you purchase from them, then you will have real problems with it being genuinely fixed, and if push comes to shove you can kiss your money goodbye. All I can say is stay away and go elsewhere. Trust me it will be the best decision you make. £14,000 later and lesson learnt the hard way.

David Patrick in response to Avoid this place

paid by card got my money back. The car came with a new MOT. For peace of mind I had an MOT done and it failed miserably. I managed to get an appeal to VOSA against the MOT and they put an immediate of road notice on it. To successfully serve a high court writ already in force I just need the guys name.

A C in response to Avoid this place

Hi, After you got the money back did you sent the car back? or did he came for it?

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Dealership Information

Premier Car Sales is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews1.2 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
1
Poor
2
Terrible
11

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  • Contact Information

    Address

    Premier Car Sales
    Chetwynd Road
    Birmingham
    West Midlands
    B8 2LB

    Get in touch

    0121 2706399
    https://www.premiercarsaleswestmidlands.co.uk/

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    Additional Information About Premier Car Sales

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