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751 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
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751 reviews from our car dealer reviews community

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"Very good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am driving my new car everyday for work and there have been no issues whatsoever so it is clear they look after their cars. They got me everything I needed and answered all my questions. They helped me set things up online so I could see all of the information I need although I need to sort out where the verification code goes as I always seem to miss it. Very good experience with these guys!

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"Brilliant!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was absolutely brilliant. The customer service was really good, I think it was a guy called Steve that looked after me but I aren't 100%, he was really good anyway and looked after me the whole time. He gave me the keys and let me take it for a spin which was ideal and the car is a really nice drive. They definitely left a good impression for me!

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"Like talking to an old friend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never wanted a Mini, it was the last thing I was looking for but sometimes your heart just knows better. I have always been a Golf girl, it is all I have had all my life but my little Golf died on me and with me needing it for work I was in a bind. My brother helped me start looking for a new car as he knew I needed it fast. I wasn't sure on the Mini or it being a hybrid but I trusted his judgement and went with him to have a look at it. Jay looked after us and he answered all of my brothers questions while I had a look around the car. My brother took it on a test drive initially as I was a bit nervous but once it had quietened down Jay took me further down he road so that I could drive it where it was quieter and I was more confident. That test drive just sold it to me there and then, I fell in love with it! The whole process was so easy and they were so accommodating. I felt like I was talking to an old friend even though we had only just met. Then again, whenever I come to you guys I feel this way as it has always been a great experience. They just go above and beyond like offering to buy a new parcel shelf and floor mat if the ones it was pictured with couldn't be found. It makes all the difference for me and it is why I will always go back. My husband has even said he is thinking about getting a Mini next so I am sure you will see us soon. Just look out for us in my fully accessorised Mini with union jack merch everywhere 😂

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"Extremely impressed "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a thorough search online for a new car, I found a Vauxhall Corsa listed with PCS in Derby at a reasonable price that I was interested in finding out more information about. The initial interaction was a pleasant phone conversation with Raj, who was courteous and informative. His professionalism and friendly approach convinced me to visit their business location. Upon arrival, I was met by Raj, who had been expecting me. He made me a lovely cup of coffee and patiently went through all the details about the car with me. After going for a good test drive, I was extremely impressed so I decided to proceed with the purchase. My experience with PCS was outstanding, and I would highly recommend this seller to anyone in the market for a new set of wheels.

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"They even picked me up from the station!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When looking for my next car, I started looking online and even though I live in Wolverhampton I decided to widen the search to further away so I could get the best options. Premier Car Supermarket Derby had the car I wanted at a really good price so I had a look at their reviews and they were all positive so the decision was made easy. I spoke to James on the phone to agree all of the terms and conditions and things and he was great, talking me through everything and checking I was happy before proceeding. After that, I was happy so I got the train up to Derby and James even picked me up from the station so I could go and collect my car. The car is such a nice drive too and I am very happy with it! The whole process was just great and I really felt like I got the luxury treatment.

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"Love my new car ❤️"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my new car and with it being electric it is saving me so much money which is a winner. The whole process was very simple and the transaction went smoothly. I didn't really ask many questions because the salesman was forthcoming with all of the information so I didn't need to ask. I couldn't fault him at all, I definitely had the 5 star treatment from him. The only problem now is that I work abroad a lot so I don't get to drive it as much as I want to.

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"Perfect for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had a Mini convertible for years and really loved it but I decided I needed something a bit bigger. I decided to stick with a Mini though as they have been reliable for me in the past so I just wanted to upsize. I found one at Premier Car Supermarket but it was in Derby which is miles away from me so I wasn't sure whether to go for it. After having a look at their reviews though I saw they were all sound so I decided to go and have a look. They certainly lived up to their reviews, they delivered great service and answered all of my questions. They are so efficient and the car is perfect for the pottering about that I do in it. No complaints at all!

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"Filled me with confidence"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys were all so happy to help that I was left in no doubt they would get any problems sorted for me. I won't lie I was so excited when I came to collect my car that the whole thing is just a blur. I just wanted the keys and to get in it as soon as I could. What I do remember though is that they had everything ready for me and were very organised so it made the process really quick which I appreciated. I did take it back in for an oil leak to be fixed but they got it sorted for me. I just emailed them to organise taking it down which took a bit of time due to my availability but the way they handled it all filled me with confidence. When I did get it back to them they looked after me the whole time I was there giving me drinks and things so I still felt like I was getting that new car treatment even when I wasn't buying the car.

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"Great commuting car for the wife 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When my wife needed a new car for commuting to work I decided to take her to Premier Car Supermarket in Derby. They made us feel really welcome and had a coffee with us before we started having a look around. The service was just very good and it felt like we were getting that 5 star treatment! So far the car has been running well too and she is out in it everyday.

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"Couldn't fault them"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With my job, I am always on the road so I needed a good reliable car. The guys at the dealership really understood my needs and were really happy to help me find something suitable. They didn't try and push a sale and were just nice and relaxed. They left a really good impression and I just can't fault the level of service I received. The only thing was, I like my cars to be immaculate in and out so the valet they did for me wasn't quite to my standards so I got this done again after I took the car away which I would always do anyway.

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
751 reviews4.8 out of 5 stars — Rated Excellent
Excellent
634
Very Good
101
Average
1
Poor
6
Terrible
9

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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