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Paid full price in cash for my car and it needed a new flywheel which the warranty didn't cover and injector issues which the warranty didn't cover. Basically. I paid more in repairs than I did for the car.
Please beware when buying from them. Once you have bought a care there will be no support. I recently bought a car an after 2 days it did not start anymore. When I called they would say how can they help if the car doesn't start. When I got it fixed from a garage ad old them that the battery was faulty and needs replacing they said the car was fine when it left and I could have damaged the battery by leaving lights on. My mechanic was with me and was saying no way can you damage a battery in two days. In the end Premier Car Warehouse did not help/pay any thing despite offering 3 months warranty.
Ok, bought a car from these guys, got to be honest wish I had never come across them, firstly the car was found to have a broken window switch which they said would be fixed prior to me collecting. They did replace the switch and the window still didnt work (stupidly I didnt check before I left) when I emaield about it I had no response so called and spoke to Ross who laughingly claimed that the window switch had been working. This was proven to be a lie as they had the wrong window switch.... Secondly the car developed real bad smoke issues once a week, due to the fact they had my car a week just to fix a window switch I took it upon myself to take into BMW who confirmed car had been remapped (badly) and that was causing the problems. I got one key, and a service book so no manuals or anything and they also dont even bother to service cars before selling them (mine hadnt been done for 12k) in the end I traded the car in and lost over £1500 just to get rid of it. Absolute charlatans, they dont care about anything. Avoid Premier Car Warehouse at all costs in my opinion
Just your average dealership. Pretty good service and I have had no issues up to now. have had the car for a couple of months. I would recommend Premier Car Warehouse.
DO NOT USE THIS GARAGE. I was sold a car for my daughter with an MOT, within the week it went back for a new clutch, keys, leaking oil, radio not working, chip on windscreen. A week after this it back back permanently for a head gasket and not starting. The owner of the Premier Car Warehouse avoids me and it took about 7 phone calls and me threatening the police to get my money back. They supposedly processed a refund to my credit card which never appeared. My copy of the transaction said VOID on it! They only want your money. AVOID AT ALL COSTS.
I purchased a Honda Civic Turbo 2.2 diesel from Premier Car Warehouse in Bristol in June 2015. I was sold a 6 month warranty, service and MOT. Was really happy with my purchase up until I realised the air con was not working after my dad being in the car and looking over it. Having never had air con I did not know the difference. Phoned the garage and they said to take to a local garage to get re-gassed and they would reimburse which I thought was great. A couple of weeks later the air con has stopped working again. I have taken to Honda to investigate and there is a leak in the condenser so that needs replacing as well. Not only that but the front fog lights have a fault as well which Honda have said should have been a fail on the MOT. In addition to this the Honda Civic does not come with a spare tyre but foam instead which was in the car but out of date. I have phoned the garage to explain this ans express my concern. For starters how did it pass the MOT? Why were the fog lights not checked. And when the service was done why was it not noticed that the air con wasn't working. I was told that it would have been re-gassed and they wouldn't have known there was a leak (which is fair enough neither did Honda the first time round). But it was not re-gassed because the air con was not working from as soon as I had the car so they did not even notice that. Basically poor customer service and MOT was not done. If they were done properly I would not now have the hassle of having to go back and forth to Honda and through the warranty company. When I pointed out that their servicing and MOT should be looked into as clearly neither had been done properly I was not even given an apology. Whilst they were nice enough when purchasing the car I would not buy a car from them again. If you do get a car from them it would be worth your time and money to get the servicing and MOT done elsewhere.
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Premier Car Warehouse
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