46% Reviews
replied to
76% Recommend
to friend


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13 reviews from our car dealer reviews community
Leave a review for Prestbury Cars Of Cheltenham Ltd
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13 reviews from our car dealer reviews community

Leave a review for Prestbury Cars Of Cheltenham Ltd
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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter is thrilled to bits with her beautiful Ford Fiesta and had a lovely experience with the purchase . Thank you very much

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+0 Found this review helpful
"Disgusted with the vehicle "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outrageously dangerous condition vehicle that was sold to my 72 year old mother.... The vehicle is simply so dangerous hit has been taken straight off the road... And I'm now having to document every major problem.. And I will be passing all my findings on to the relevant authorities.. As this vehicle was sold with a new mot, there is no way any professional looked at this heap... 0 adviseres and yet the vehicle will not stop pulling hard right even after re alignment and having the power steering pump rebuilt.. the status of all the suspension is unbelievable rooting and completely worn out... along with the big hole in one of the sills and the brakes that are totally disgusting and the list goes on.... Don't trust a word these people say.. Because once they have your money they don't want to kno you anymore.. The first sign of a problem and they just ignore you from that point on... Disgusting company......

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wonderful service from a genuine car dealer, went the extra mile to ensure I got my car by delivering it to my door. Completely recommend Prestbury Cars of Cheltenham

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+0 Found this review helpful

Paul Stevens from Prestbury Cars Of Cheltenham Ltd in response to Excellent service

Many thanks Paul . A perfect birthday present for your wife ! Great to meet you and thank you so much for your business, present and future .

"★★★★★ proper service"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car from Prestbury Cars of Cheltenham a few years ago. Great runner. Have it serviced there regularly and it hasn't stopped since. Good service and always fits you in, even at short notice. Highly recommended.

"First Class Dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Prestbury Cars were recommended to me as an excellent place to buy a vehicle for my wife. I wasn't to be disappointed. Not only did the dealership offer me £500 more part ex than another dealer for my current vehicle, they also made sure they had the vehicle I was buying was fully serviced and valeted waiting for my wife to pick up first thing Saturday morning as requested. - A big thank you to Paul and the team for all their help and efforts. I would not hesitate to recommend Prestbury Cars to anyone looking to buy a quality used car at a reasonable price

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paul stevens from Prestbury Cars Of Cheltenham Ltd in response to First Class Dealership

Thank you very much and look forward to future business with your family .

"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After looking for months i bought my Citroen van from Prestbury cars after being highly recommended. The best decision I have made . Many thanks

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"AVOID AT ALL COSTS"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

after a three month search to find the exact Audi A4 S Line 2.0 Tdi I was looking for I went to this garage after reading the reviews BIG MISTAKE after agreeing the deal and paying FULL ASKING PRICE the car was supposed to have had a FULL SERVICE and a new Battery but after only covering less then a 1,000 miles the car developed a major fuel leak which was traced to the fuel filter connectors being bent while the car was supposedly serviced so the fault was there even before I drove the car away on collection day I contacted the garage owner he replied finally I told him if the car was serviced by your garage then clearly this is negligence he didn’t even reply to my request regarding how long my warranty was on the car even though he said it was written on the sales invoice ( IT WASNT) so in the end I had to pay for the recovery and repair bill myself there’s no customer feedback with this SO PLEASE BE WARNED.!!!!!!!!!!!!!!

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Paul Stevens from Prestbury Cars Of Cheltenham Ltd in response to AVOID AT ALL COSTS

Whilst i am very dissapointed with your review Mr Gibbs,myself nor my staff have had any conversation ref your Audi.If you recall you did not want a warranty as it "will be in the garage unused most of the time".The car was serviced as requested and i fail to see how you could cover any miles let alone 1000 with a bent fuel pipe.We pride ourselves on our excellent reviews and i do recall our conversation regarding your last purchase from a garage to which you "slated" them with a review !I trust the car is satisfactory and you are enjoying the weather.

"Brilliant service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have known Paul for many years and have always found him to go above and beyond for customers. We have and will continue to recommend him to family, friends and colleagues.

Paul from Prestbury Cars Of Cheltenham Ltd in response to Brilliant service

Thank you for your kind review. Although you can only do your best which does not please everyone, it is very pleasing to have your review . Many thanks .

"Big thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say a big thank to everyone at Prestbury Cars of Cheltenham for way that I was treated when I recently purchased a Volvo v 50 form you, The whole transaction was handled in a most professional manner and it gave me confidence from start to finish, the fact that you contacted me inquiring as to my safe arrival home was a fine gesture and much appreciated. I would have no hesitation in doing business with you again and would gladly recommend you to anyone. Regards Mr. D.T.Fawcett.

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+1 Found this review helpful
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second review I am leaving for this dealership...all I can say is that their Autotrader reviews sum up this popular garage.

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+0 Found this review helpful

Staff from Prestbury Cars Of Cheltenham Ltd in response to Excellent

Thank you for your kind review, hopefully we will see you for another vehicle in the future.

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Dealership Information

Prestbury Cars Of Cheltenham Ltd is an Independent dealership that is based in Cheltenham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4 out of 5 stars — Rated Very Good
Excellent
9
Very Good
1
Average
0
Poor
1
Terrible
2

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    Contact Information

    Address

    Prestbury Cars Of Cheltenham Ltd
    108-114 Prestbury Road
    Cheltenham
    Gloucestershire
    GL52 2DP

    Get in touch

    01242 228749
    http://www.prestburycars.co.uk

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    46%
    Percent of reviews responded to by this dealer

    Additional Information About Prestbury Cars Of Cheltenham Ltd

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