Marian U, December 2022
"Smooth and easy transaction "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Transit Custom is fantastic, I have had no trouble with it! It is suiting me perfectly and get the job done well. The Team at Prestige Cars Berkshire showed me AMAZING service. They were so helpful and knowledgeable and buying the van was a smooth and easy transaction which is just what I was hoping for.
+0 Found this review helpful
Siobhan W, December 2022
"Thanks Yaz "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After a bit of a bumpy start Yaz was absolutely amazing and turned the whole thing round. Yaz was polite, courteous and kind - everything I could have hoped for really. I purchased a Qashqai and on the whole I am pleased with it. Thanks again Yaz.
+0 Found this review helpful
Paul K, December 2022
"Top class "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was great at Prestige Cars Berkshire, they are very nice gentlemen who work there. I would say they went above and beyond for us and even went a fetched a car from another site for us to view! The A Class I bought is top class 👍
+0 Found this review helpful
Andreea-Elena B, December 2022
"Chuffed to bits "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I think five stars would be more than appropriate for Prestige Cars Berkshire! Buying the car with them was so easy, on my side of things it was literally just the matter of finding the car they took care of absolutely everything else! The customer service was amazing from start to finish. I am chuffed to bits with my Golf.
+0 Found this review helpful
Andrew B, December 2022
"Would use again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Mazda is simply perfect! It is just what I was hoping for and I haven't had a single issue with it since the purchase. Buying the car was very straightforward too and I was able to have it delivered to my home address which was very convenient. I would happily use Prestige Cars Berkshire again.
+0 Found this review helpful
James W, December 2022
"Thanks "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The team here were definitely helpful and friendly enough while I was buying my Volvo. There was no pressure and the sale was completed nice and quick. The car has been doing well since the purchase. Thanks guys.
+0 Found this review helpful
Anonymous, September 2022
"Car unfit for the road. Avoid this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought an ML350 from these guys. Apparently their checks didn't detect any issues but we noticed that the handbrake was very tight and could barely be pushed down and various other issues. They then fixed these. The owner was on site - very rude and deceptive chap.
Took car for service - they noticed that the brakes were completely worn down and handbrake cable had been loosened completely so no effective handbrake.
Should have run when we saw people bringing their cars back for repairs.
Avoid like hell. Not sure how they have an average rating of 4.3/5
+1 Found this review helpful
Abdelilah K, August 2022
"Not professional service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a 3 years old car but when arrive to collect , it has a cracked windscreen, luckily my son had spotted it and they kept the car for an other 3 days to fix it
Further more after 3 weeks I have noticed my charging cable is not working but when I reported to them I had been told that I should checked it
Now 2 months on the line I am still passed from owner to his son to their manager but no one come with an action to replace my cable
Do not use them for any reason even if they are recommended by AA who in turn do not want to know about my problem
+2 Found this review helpful
Anonymous, April 2022
"Only For The Very Brave"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Faceless company, using Ltd with Chesham address of dormant Co.
You've actually no idea who you're buying from.
Sales orchestrated remotely by constant messages to salesman over the phone by proprietor.
Verbal agreements blatantly broken
The worst kind of second hand car sales you could write the book on.
If the car checks out then OK but zero come back from the second you hand over money.
Operating from random lot in the middle of Slough.
+1 Found this review helpful
Andrew C, March 2022
"Loose wheel on a car we bought."
2.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a car from pretige cars slough but heard a noise sounding like a flat tyre. Turns out the rear passenger wheel was loose and absolutely no thread on the bolts. Ford said that it would eventually fall of which could have resulted in fatalities to the occupants of the car. How on earth would you let a car leave your forecourt in this stare and how did it even pass its MOT! Lucky have a family member who works fir Ford and dealt with it! Not happy at all.
+1 Found this review helpful
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