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Excellent experience from start to finish. The team were polite, friendly and highly professional. There were some minor defects discovered after buying the car that were fixed without quibble. Overall very impressed.

What stood out to me was the professionalism, good selection of cars and right prices. I asked them to rectify a few things to the car and they didn't hesitate to do it for me. Overall good service! I would absolutley recommend Prestige Cars Kent to others. In fact, my dad came with me and also has a Kia and he is going to take out one of the service packages because of how happy we were.

The Range Rover Evoque is all alright now. I have had a few issues with it having an engine management light coming up but they've had this back now and it doesn't seem to have come back. The service I received was all good and I am enjoying my car.

I wouldn't have a problem from purchasing from Prestige Cars Kent again. So far so good with the Mercedes. The service was professional and swift, I have no complaints, it was all good.

Car is all fine!

The sales process with Prestige Cars Kent was all smooth. Just a slight problem at the end with the finance but they got it all sorted the same day. It was specifically the Mercedes I was after and it has all been fine.

We had a deeply disappointing experience with this dealership and strongly advise caution based on our customer journey. We paid a deposit on a Tuesday to secure a vehicle and submitted our initial finance paperwork. By Friday, the team confirmed to us in writing via message that the car was safely reserved and held for us while the remaining documents were being completed. Completely trusting this assurance, we submitted the final signed paperwork first thing on Monday morning, and the team messaged us back to say they were organising a collection time. However, later that afternoon, they suddenly contacted us to claim the vehicle was unavailable due to an unexpected warning light fault.We subsequently looked up the vehicle’s official public registration data on the government website. The public records showed that the vehicle's tax had already been fully renewed by a third party over the weekend, and a new logbook change of keeper was actively being processed. It appears to us that our reserved vehicle was simply sold to another customer over our heads, and a mechanical excuse was used afterward to handle our booking. When we raised this directly with management, they refused to accept any wrongdoing. They reviewed our timeline and flatly told us the transaction was simply in line with their standard business practices. We are incredibly shocked by this standard of business and the complete lack of care shown to customers who have placed deposits in good faith. We have been left out of pocket and are escalating this through all the appropriate regulatory and financial channels. Absolute breach of trust. Please do not blindly follow the many five start reviews on this page, which as you can see are almost always invited. Please go into any deal with this firm with your eyes wide open and consider the detailed one star reviews across multiple platforms in depth.

Good but not great

I brought the BMW X3 from Prestige Cars Kent and it's been okay although I haven't driven it that much as I mainly drive a company car but it is good quality. I will probably be looking to upgrade it in a few years to the X5 and would go back to this dealership to get it.