I would like to say how very knowledgeable, accommodating and low pressured Jess was and how efficient the hand over was too. I love my new car super comfortable to drive for my long journeys and very smart looking.
Reviewer has confirmed their email address
Aftersales from Prestige Cars Kent in response to Jess was Knowledgeable + accommodating
Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent
The sales side of things was absolutely fine. I initially spoke to Billy on the phone and then dealt with Fraser on the day, and both of them were fantastic. I have had an issue with the car. I’ve gone through the warranty for the door control. It’s nothing major. I’ve had to chase constantly, with multiple calls and follow-up emails, and I’ve had no response to emails at all. I've spoken to the sales team this morning, who are hopefully going to speak to them. My overall experience would be a three, although if it was just for the sales team and the experience on the day, it would have been five.
Reviewer has confirmed their email address
Since purchase the car has been all good. I went for it as it was a nice car and it was reasonably priced, it is my first car from here and my first Jag. Everything at the dealership was very good to be fair, I feel that it was the good part of buying, the person that I dealt with was really nice (James). I took it for a test drive while I was there I felt that I got long enough, I would say I am easily pleased, I would definitely be going back to them in the future. I would rate my experience a 5, they were good!
Reviewer has confirmed their email address
Aftersales from Prestige Cars Kent in response to First car from here and my first Jag
Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent
Aftersales from Prestige Cars Kent in response to Can't fault it
Thanks for taking the time to review your experience - it's very much appreciated. Your feedback goes a long way - Prestige Cars Kent
I didn't originally go in Prestige Cars Kent looking for the Mercedes-Benz SL Class, but when I saw it, it was within my budget and looked good. So I bought it. Buying it was a pleasant experience, everyone was great. I loved it.
Reviewer has confirmed their email address
My wife and I like the Audi brand. and this model just fit what we were looking for. We’ve got a young child, so we needed a bit more boot space but didn’t want a really big SUV for driving and parking around London, so it worked well for us. generally good at prestige cars. The salesman we originally dealt with was off for a few days without us knowing. That made arranging the pickup a bit tricky, as a few things hadn’t been handed over. Overall I'd still recommend it based on our experience.
Reviewer has confirmed their email address
The Porsche Macan has been fine so far, although. I do need to take it back next week as there’s a leak in the boot, but as soon as I mentioned it, they were very helpful and told me to bring it in and they’ll provide a courtesy car. experience at the dealership was very good. The only thing was I took the car on the same day, and it ended up taking quite a while they sorted everything and got it ready. With two young kids, that wasn’t ideal, and I think if I’d known it would take three or four hours, I would have come back another day to collect it.
Reviewer has confirmed their email address
On the day, the customer service was good, and I’m really happy with everything. The person who served me was very nice and polite. I’m happy with the purchase. When I first bought the car, I didn’t check it properly as it was in the evening, and afterwards I noticed a couple of issues. The front side near the tyre needs to be replaced, which they have agreed to do for me and will be changed in the coming days. I recommended them to my friend. It's the first time I've ever been to Prestige Cars. I have her the number, as she is looking for a new car.
Reviewer has confirmed their email address
Since the purchase, I have had an issue with the BMW 2 series, although the dealership has been helpful in getting it resolved, and it is currently booked in with them. Josh was the salesman I dealt with on the day, and he was a decent person, I can't fault him. Even though I've had the issue, I'd still give it five stars and would recommend it.
Reviewer has confirmed their email address
It’s all good so far, no worries and no issues. I had a Discovery before this one as well, so I just went for the same again because I like the car. so I’m happy with how it went.
Reviewer has confirmed their email address
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1568 | |
| Very Good | 298 | |
| Average | 13 | |
| Poor | 12 | |
| Terrible | 21 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
BR6 7QR
| Mon | 08.30 - 18.00 |
| Tue | 08.30 - 18.00 |
| Wed | 08.30 - 18.00 |
| Thu | 08.30 - 18.00 |
| Fri | 08.30 - 18.00 |
| Sat | 08.30 - 17.00 |
| Sun | 10.00 - 16.00 |
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