There has been minor teething problems with the car since the purchase, the car has been pulling to the right slightly and the mirror on the drivers side will only retract half way. Other than these issues, I am really enjoying my new Q3, the price was right and suited my lifestyle, ticks all the boxes I need from a car. Richard was very thorough and professional throughout, he has been readily available over the phone for any questions and issues which have needed addressing. Awaiting feedback and best course of action on how to resolve the issues. Really happy with everything so far, start to finish.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Very Very Professional.
Hello Desmond, We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
it's taking us a long time to get used to all the features of our new car, we bought the Lexus UX, it's a plug-in-hybrid which is very strange for us, understanding how we can switch between full electric and full petrol, the economy we are getting compared to our old S Class is of the charts and over all I am incredibly happy with the car. It is a lot small than I am used to but that was to be expected. James was exceptional, really happy with the service and he really has set the bar for used car sales experience to come. I think we will likely be back to James when we are ready for a change.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to High quality cars and a service to match
Hello Robert,Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
I am absolutely made up with my new Porsche Cayman, the car is flawless, really nice and lots of fun to drive. I have invested in the peace of mind of a 4 years servicing plan and 2 years warranty which seems nice and comprehensive. It's being driven sort of bi-daily at the moment, I still have my Audi and I pick and choose the journeys I want to take the Porsche on. Paul looked after us very well and made the process understandable, comfortable and his customer service was second to none, really professional and he seems to take a lot of pride in his job. My only criticism would be the duration of time taken on the hand over, it was a couple hours all in all, Josh was a lovely lad and did a really good job but if this process could be streamlined I would have given 5 Stars all round.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Pleasant and professional service.
Hello David, Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Excellent service and a great purchase
Reviewer has confirmed their email address
Joshua was knowledgeable and understanding of my needs from what car I wanted and financially where I was happy to go. Great communication and patience when I was changing my mind about things and also calling constantly, a real asset to Prestige Cars
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Joshua is a real asset
Hello Farnaz, Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
Picked up our lovely Merc from Prestige Cars Kent. We went to view the car after being let down by another dealer. We were initially served by two lovely young men who were both friendly and professional, explaining the company ethos. They both seemed very proud and positive about the company and how they all help each other out. We were taken out the for a test drive and we decided to buy the car. We needed it very soon as we had sold our car so they made sure the car was ready quickly and the car was spotless, so thank you to the valets for this. It is nice to see a the whole team working together to ensure the best customer experience. Thanks for everything!
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to The best customer experience
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
I really enjoy driving the Range Rover Sport I bought from Prestige Cars in Orpington. Harry were helpful and exactly the type of salesman you want to look after you whilst making a car purchase. He had a good sense of humour and did not come across as the pushy typical type of salesman which I really liked about him.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Really enjoy my Range Rover Sport
Hello Justin, Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
This is by far the best service I have ever had from a car dealership. They remained true to every word and extremely professional throughout the entire transaction. I cannot sing their praises enough. I Would ABSOLUTELY go back to them and recommend them to everyone. A massive thank you to Harry for delivering this service to the highest standard the whole way! Someone give this lad a pay rise because he bloody deserves it.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Cannot sing their praises enough
Hello Stephen, We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
Excellent communication all throughout the process with Paul, he was very professional and he helped me out with everything. He got all the paperwork completed for me very quickly and I was driving away in my new Merc and knowing I had bought an amazing car whilst driving it because it was so smooth on the road and looked spotless. I would highly recommend Prestige Cars Kent💯
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Excellent communication
Hi Adam, We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
Adam was incredibly helpful throughout the process, he was able to answer all my questions and gave me good advice. I would recommend him strongly as well as Prestige after getting to drive away from here in my new awesome Cupra Formentor.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Adam was incredible
Hello David, Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1453 | |
Very Good | 246 | |
Average | 2 | |
Poor | 11 | |
Terrible | 20 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
Greater London
BR6 7QR
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 08.30 - 17.00 |
Sun | 10.00 - 16.00 |
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