A bunch of crooks who cannot be trusted. Sold me a car that was faulty and refused to fix it.

Made an offer on a car as you do, I am paying cash - I got arrogant and abusive messages, but to see how many faulty cars they sell just makes me happy to know I did not proceed.

1 star is too high for these cowboys and the staff that work there! Last year I bought a Mercedes-Benz ML270 CDI from here, it worked for about 2 weeks then the issues started, fuel gage went, then there was an issue with emerge fuel pump, then the bearings went and then there was an issue with the injectors. After various trips too and from them and various repairs carried out by them it seemed the car would suddenly have a new issue a week after the repairs. I called and said I wanted a refund for the cost of the car which was £3000 and was told “sorry your guarantee has run out” I ended up having to sell the vehicle for spares or repairs just after 3 months since purchase. I then hear they have gone bust and have closed down so I can’t imagine me getting my money back, courts would cost too much anyways. AVOID Prestige Motors Direct at all costs! Don’t waste your money on these scumbags and cowboys!

Do not under any circumstances purchase a car fom this company after sales service is nothing short of criminal car l purchased for my daughter was a death trap have nothing but disgusted with them.

I bought a car from Prestige Motors Direct a few months ago. When we saw the car before the paying there were a few items present in the car ( mats and universal key for the tyres ). but when we received the car non of these items were in the car. The manager promised us the send them to us but he never actually. I rang them many times and they kept saying that he's not at the garage. they also promised us to change the tyres and put new ones ( because they were totally consumed ) and they never did.

Apparently Prestige Motors Newton le Willows, has closed, but it wouldn’t surprise me if this shower of Charlatans open up under a different name. Please do not buy a car from them as you will regret it. My experience is very similar to those already listed. I should have trusted my instinct but didn’t. Sold me a car with a known fault and then refused to give me a refund because I’d had the car for 39 days and they’re only legally obliged to refund within 30 days. The sales manager actually said that to me. The car went back to them and they had it 5 weeks and then gave it back without carrying out any work on it. Having taken the car to a Seat dealership they confirmed the issue. I’m not sure if I can sue them as it’s closed down.

Despite returning the car with major mechanical and safety issues, Prestige Motors Direct have constantly refused to do anything at about making the car good. Nothing but lies and contradictions. The Workshop Manager looks constantly terrified of saying the wrong thing. The Sales Manager promises the earth and delivers nothing and refused to reply to email contact.

Do not buy a car from Prestige Motors Direct, we bought a car that has many faults and now Close Brothers who financed the car are having to repair under Consumer Rights Act. According to Close Brothers the dealership has closed.

Do not give your money over to Prestige Motors Direct. No after sales customer service even with serious problems on the vehicle.