DODGY C, February 2020
"Dodgy Car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Be very careful when buying a car from this dealership : My wife bought a Suzuki Grand Vitara and after 2700 miles the engine block appeared to be cracked > Phoned the dealership and they were neither interested or sympathetic : The Owner went on the defensive and accused me of not checking the oil or water : Had the engine repaired at a great cost and currently seeking legal advice and searching the vehicle history : The Owner of the dealership is hiding behind his solicitor and the fact that the vehicle only had a three month warranty or 3000 miles whichever came first :
Warning : In my opinion DO NOT BUY A CAR FROM THIS DEALERSHIP o#
+1 Found this review helpful
Team from Prestige Motors Kent in response to Dodgy Car
Hello,
We’re genuinely sorry to hear about your experience and would like to clarify a few points to ensure transparency. We understand that your wife’s Suzuki Grand Vitara was covered by our standard 3-month/3000-mile warranty, which is in place to protect customers within that timeframe. Once this period has elapsed, we encourage customers to maintain regular checks and servicing as vehicles can develop issues over time.
We’re committed to supporting our customers, and it’s unfortunate that we were not able to reach a satisfactory resolution in this case. If you’re still seeking a solution, we’d be happy to revisit the issue and review any relevant details of your repair, provided it falls within the original terms.
We strive to deliver good service and understand your frustrations. Please feel free to reach out directly if you’d like to discuss further.
Best regards,
The Prestige Motors Kent Team
Andrei, April 2018
"Great seller!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything was done without any problems!Much appreciated to Edie and the hole crew!
+5 Found this review helpful
Team from Prestige Motors Kent in response to Great seller!
Hi Andrei,
Thank you so much for your kind words! We're delighted to hear that everything went smoothly with your purchase. Edie and the team will be thrilled to know they made a positive impression. If you ever need anything in the future, don’t hesitate to reach out.
Enjoy your new car and drive safely!
Best regards,
The Prestige Motors Kent Team
Marek L, February 2017
"Second car from prestige Motors "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really good dealership. The staff are very knowledgeable and happy to help and they have some really nice car. I bought an Alfa Romeo a few months back and I have had no issues with it at all. It was in excellent condition and looked new when I received it and the value for money is brilliant. I can't fault them at all.
+6 Found this review helpful
Team from Prestige Motors Kent in response to Second car from prestige Motors
Hi Marek,
Thank you for your fantastic review and for choosing us once again! We're thrilled to hear that you're enjoying your Alfa Romeo and that it has been trouble-free. Our team takes pride in offering great service and high-quality vehicles, so it’s wonderful to know you’ve had such a positive experience with us.
If you ever need anything in the future, you know where to find us!
Best regards,
The Prestige Motors Kent Team
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