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16 reviews from our car dealer reviews community
Leave a review for Preston Motor Park Abarth, Fiat & Volvo
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16 reviews from our car dealer reviews community

Leave a review for Preston Motor Park Abarth, Fiat & Volvo
Leave a review
"Awful after sale's Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My girlfriend andbought a vehicle from Motorpark Preston. When she picked up her new car and dropped off her old one as part exchange, she asked will her vehicle be transferred by the garage so she could receive £90 …More 1 Ann Hurst 1 review 3 weeks ago NEW I visited Motorparks Preston to view a vehicle I saw on line. Salesman Jon introduced himself and asked if he could help. He was friendly yet professional and not pushy. …More Sam 2 reviews 3 weeks ago NEW Exceptional service from Adam and the team, which made buying my car an absolute pleasure. …More Tim Clokey 1 review 4 weeks ago We were looked after by Jon who was first class. We already knew which car we wanted and Jon was able to give us the confidence to buy it. We didn’t feel pressurised to make the final decision, he was very supportive and attentive. When we …More Ian Ward 7 reviews a day ago NEW My girlfriend bought a vehicle from Motorpark Preston. When she picked up her new car and dropped off her old one as part exchange, she asked will her vehicle be transferred by the garage so she could receive £90 tax back from DVLA. She was told yes of course. Nearly 3 weeks later when she still hadn't received her £90 cheque back she checked online and her old car was still in her name! She contacted Mark at the branch and told him to immediately transfer the vehicle and reimburse the £20 that she had lost due to the garage not transferring straight away. So far mark still hasn't reimbursed her £20 hence this review that will stay here till he does.

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"awful experience, liar salesman"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

after looking at a car we had concerns and were told all work would be carried out to our satisfaction and were asked for a deposit of £500 which after watching a conman salesman write down the repairs that would be dealt with by master technicians we left a deposit, what a mistake that was, none of the work was carried out and refused to honour the 3 month free warranty because we were taking out a 2 year warranty at a cost of £750, thay have now refused to refund my sons deposit. Absolute disgraceful company we are now pursuing through small claims court

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+2 Found this review helpful
"Poor service and poor communication "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a month waiting trying to pick up a car ,part change ,however still not working ,been told to wait again .Said no and contacted jeep .Poor service and poor people skills on front desk ,car looks dirty ,very dirty .No one cares .No phone calls that car is ready to pick up ,people shakes head when told it’s not working and still showing same problem .

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"Considering parting with money here"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

it's been 13 months of hell. I bought a car from Preston Motor Park in April last year. This car was not cheap at £24000, a car that is no longer drivable and needs pushing to be moved! Whilst I travel by BUS! There was some issues with the car on the test drive I was told would be fixed, however when I went to collect not only was they not fixed the car had bird poo on the seats and there had been no attempts at valeting it let alone repairing it. I was assured this would be done in 2 weeks. There was the 2nd lie! As after 4 weeks I was still being ignored regarding this repair. In the meantime I had raised concerns about the car after 3 days the car didn't drive as it should and was COVERED in scratchea which had been hidden an painted over. There was a battery warning light, which I was told was normal I was unaware but many of the features didn't work. I have been raising these concerns and told them that I had been unable to pick up power on the motorway on 3 occasions almost causing accidents, I was still left to drive this car. This started happening on roundabouts but I was still left to drive the car and told "I was looking for faults" all whilst the gearbox and turbo was failing. I allowed the company 6 opportunities to repair this car, of which was never done and last week I spent 6 hours waiting for recovery after the car drove down the road at 4000 revs BY ITSELF AND OUT OF CONTROL. I have asked for refunds but been told to bare with it as it had already been 9 months (this was on and off a recorded line) I have sent emails saying this car is a death trap again still left to drive it. Now after a failed 6th repair and almost wiping out Deepdale I have asked for a refund and been offered one minus £5000 as I have put miles on the car MILES THAT I PUT ON WHILST BEGGING THEM TO HELP FIX THIS DEATHTRAP OF A CAR. The car has been off the road for OVER 125 DAYS OF 13 MONTHS (1/3 of the time this has been on the road) and I have been given either Fiat 500s or cars sold to other customers as courtesy cars. I know this is not an isolated incident and the way they are totally disregarding what they have put me through and focusing on the fact that I have actually driven a car they repeatedly told me I was safe in despite the fact I WASNT they think it is genuinely acceptable for me to have lost £4000 on this car that HAS NOT FOR 1 SINGLE DAY OF ME OWNING IT WORKED FULLY. This far the car has needed - Respray the car to remove the scratches that had been covered. - Test the battery telling me its fine - Fix the CD player - Replace a battery (wrongly) - Replace head fuse unit - Repair broken camera - Replace the gearbox - fix the interior paintwork they melted whilst repairing another issue And even after all this THE CAR IS OFF THE ROAD AND UNDRIVABLE. PLEASE PLEASE PLEASE THINK CAREFULLY BEFORE PURCHASING

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"17th Birthday ruined !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid ! We went to see motorpark on the 30th January 2022, we said to WADE - just give us 2 or 3 days to discuss the car we was looking at, but would probably go ahead, then get in touch for a deposit. Then had to go back on 6th Feb as Wade didnt get in touch, left a message and was told we would be contacted on the 7th Feb to finally get your call on 10th Feb - paid deposit straight away to find on the 16th we missed the deadline by 2 days and can no longer buy this model In whole a hugely disappointing experience and never to be repeated with Motorpark again. At this stage, I would just normally take the disappointment on the chin - Thats life - but its the whole getting a refund back which as got me all worked up !!! To get a refund - Motorparks Preston has a policy where you have to email them your 16 digits off your card and expiry date to get it back !!! WHAT !!!! Not only have they really disappointed my daughters 17th Birthday present ( who Wade kept trying to push the smokers pack to !!!! - Thats a big No ) You want to open myself up to online Fraud AVOID AT ALL COSTS !!!!!

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+1 Found this review helpful
"Very poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Basically I dropped my van off with a problem and they said they were very busy and it could be three weeks before they can look at it, over three months now and I have to continually phone them to be told they have no idea when they will look at it....

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+1 Found this review helpful
"Very poor customer support"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I placed an order for a Jeep Renegade Motability car, paid my deposit and when it came into stock, they sold the car to someone else within 3 days. Then they couldn't get the same car as a replacement model, so had to go a model up due to availability issues caused by lockdowns. I blindly ordered the next model up (no choice) and confirmed with this dealership the fuel consumption was near or the same as the 18 plate Renegade I was returning which did ~40 mpg. The new car (21 plate) "drinks fuel" and after the first 3 month of driving it, the max it has achieved is 28.6mpg!!!!!

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+0 Found this review helpful
"Very poor customer support"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I placed an order for a Jeep Renegade Motability car, paid my deposit and when it came into stock, they sold the car to someone else within 3 days. Then they couldn't get the same car as a replacement model, so had to go a model up due to availability issues caused by lockdowns. I blindly ordered the next model up (no choice) and confirmed with this dealership the fuel consumption was near or the same as the 18 plate Renegade I was returning which did ~40 mpg. The new car (21 plate) "drinks fuel" and after the first 3 month of driving it, the max it has achieved is 28.6mpg!!!!!

"Test Drive"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid £100 deposit for a Test Drive of a Fiat 500 X on Friday 5th March, I didn't buy the car due to cost but I still haven't received my £100 back despite ringing the Dealership & also going into the Branch today 12th March. It's absolutely disgusting that they were quick enough to take my money but very reluctant to return. I will not be returning again & I don't want anybody else to suffer the same

"Not impressed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sent me an MOT reminder in the post for a vehicle I don't even own. They didn't pay any postage on the letter - it cost me £2 to receive it. Scumbags!!

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Dealership Information

Preston Motor Park Abarth, Fiat & Volvo is an Franchise dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews1.3 out of 5 stars — Rated Terrible
Excellent
1
Very Good
0
Average
0
Poor
3
Terrible
12

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    Address

    Preston Motor Park Abarth, Fiat & Volvo
    Port Way
    Preston
    Lancashire
    PR2 2YQ

    Get in touch

    01772 950707
    https://www.motorparks.co.uk/dealerships/preston-motor-park-fiat-and-volvo

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    Dealership Statistics

    6%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Preston Motor Park Abarth, Fiat & Volvo

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