Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


7 reviews from our car dealer reviews community
Leave a review for Purbrook Car Sales
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Purbrook Car Sales
Leave a review
"Avoid at all costs "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay clear , bought a car costing over 14k the car had been painted and all the paint work started peeling , bumper unit fell off which they fixed with cable ties and proceeded to blame us and wouldn’t repair , awful aftercare

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car sold to me by a top quality trader. Many thanks to you, would definitely recommend to a friend

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful company. Honest & upfront with no pressure. Would buy from them again.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Dishonest car sales "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

20 hours ago. Stay well clear of Purbrook Car Sales. I bought a vw passat from here. When i test drove the car it was in a good condition. After this i left the car with them for 5 days for an MOT. the 3 MOTs the car had previously all had the same advisory about a leaking brake caliper. This was never fixed but the mot they did had no advisory about it which was suspicious. When i picked the car up 5 days later after seeing it it felt completely different to drive but as this was my first car i was in a rush to buy it and drive it away. It turns out the turbo had been changed and was about to blow according to a genuine vw garage. I believe it was swapped from the owners car which was also vw passat. Other problems later occured such as: leaking shock absorbers, failing brakes including the leaking caliper, worn dual mass fly wheel, worn clutch which was slipping, worn wheel bearings, blown turbo which would of costed £1500 plus £500 labour, turbo intercooler hoses, and many other expensive problems. Basically a death trap not fit to be on the road clearly.I bought the car with 121000 which was a low millage for its age of 14 years old and the car went into limp home mode and was scrapped 128500 miles in 6 months. The only good thing i can say is that they let you yest drive the car on your own, however the cars they buy and sell are unreliable and are not subject to regular maintenance. Total costs for repairs would of come to roughly £5500. Also the engine code was missing and when i had it checked by a mechanic he thought by the condition of the engine it looked over 200000 miles on it and it had loads of problems logged in the ecu

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Brought my car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought my car from Purbrook Car Sales. Best car I've ever had . Very helpful in every way . Never had any problems runs like a dream .. thank you highly recommend buying from here . When I want upgrade this is where I'm going back to.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Substandard safety faults with vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I could post a better review. We purchased a Mercedes from Purbrook Car Sales in July, a couple of weeks later it started to fail to change gear. We returned the car to fix or for a refund, they refused to refund stating “take us to court”, they did however tell is they had fixed the problem. We collected the car and two days later the car failed to change from Drive to Park and resulted in us having to have the AA recover it on a truck back to Purbrook Car Sales. We are now pursuing our money back in full. A companies house check for this company is quite interesting. I would recommend that you look into this company before you do business with them.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"nice trustworthy salesman at purbrook car sales"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman at Purbrook Car Sales was a trustworthy nice guy, he gave us good advice on the car with it being our first diesel that we have ever owned. I love the car and I'm happy with the whole experience, in the time of owning our Seat I have not had to return to Purbrook to have any issues resolved.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Purbrook Car Sales is an Independent dealership that is based in Waterlooville. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.1 out of 5 stars — Rated Average
Excellent
3
Very Good
1
Average
0
Poor
0
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Purbrook Car Sales
    London Road
    Waterlooville
    Hampshire
    PO7 5EW

    Get in touch

    023 92176360
    http://www.purbrookcarsales.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Purbrook Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more