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9 reviews from our car dealer reviews community
Leave a review for Quality Car Centre
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9 reviews from our car dealer reviews community

Leave a review for Quality Car Centre
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" Del Boy car sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Superb on initial customer service ,says all the right things, All the blurb about warranties and any issues bring it back and we will sort it...........like a fool I believed every word.... After a couple of days I tried the built in sat nav..........no sd card......., I thought as it was advertised with sat nav they would deal with it, called and booked it in..........no problem yet...........next day, I couldn’t get in the car, none of the keys worked remotely.......changed the batteries........still no joy, no problem I thought it’s going back on Wednesday.................next day.......roasting hot day.......no air con...... Took it back on the Wednesday , only person at the dealers had only worked there for two days, very pleasant, hadn’t got a clue.......lots of apologies and told me that the boss would call me back........ Had the call back........told to read the warranty booklet and contact them.........and guess what, not covered, not covered, not covered....... Stupid me thinking , seems like a nice guy, warranty and just bring it back if you have any issues...........all these issues were in the first week........I’ve been quoted £500 for two keys, £300 for a Ford sd card and £75 for a re gas. In brief: Sounds like an honest guy..........don’t be fooled. A warranty that’s not worth the paper it’s written on. A promised back up service as useful as a chocolate tea pot.

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+4 Found this review helpful
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"Avoid at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID WORST CUSTOMER SERVICE EVER Brought a vehicle from here turned out to be a an absolute heap of rubbish head gasket blown brakes verging on dangerous tried to return it but they fob you off then get abusive then refuse to return calls and emails can’t get a refund and can’t get it fixed and my expenses covered so I’m stuck with a vehicle that can’t be driven more than a few miles result is I’m going to lose a ton of money to replace it or lose my job

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+2 Found this review helpful
"Brilliant dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was hunting for a new car as my old one was dying Looked at alot of cars from diffrent dealerships Went to these guys walked wasnt pressured like most places Staff are very helpful and knowledgeable looked at a few cars they had picked the one I wanted took it for a test drive went through the history of the car etch They even took my old banger without hesitation A very honest company with genuine cars would definitely recommend

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+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quality Car Centre has a great selection of Cars and I had fantastic service from Mike.

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+0 Found this review helpful
"GREAT FRIENDLY AND RELIABLE SERVCE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was exactly as advertised, clean and well maintained. Quality Car Centre are extremely friendly and helpful dealer and staff who did not mind me returning for a test drive several times. One year after purchase service and M.O.T arranged by dealership. When I had a warning sound from the car quite a while later I took it in for a check. After almost 2 hours work on the car with diagnostic tools the fault was sorted at NO CHARGE even though the warranty on the car had expired. It was actually just something wrong with the tyre pressure. I had recently purchased new tyres from a tyre dealership and the fitters had not re-set the low pressure warning mechanism correctly...hence the length of time to locate the reason for the warning buzzer. I would thoroughly recommend this dealership.

"..beware!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the surface it appears a genuine, reliable used dealership. But beware practises such as a £100 refundable deposit for V5 wait. Use excuses to not refund , which for each customer is a good total as income.

"Trevor"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional and friendly approach. Car was exactly as advertised. Very well recommended.

"Disgruntled potential buyer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I arranged for an RAC inspection of a vehicle and paid a £200 holding deposit. When the RAC arrived the car had a major water leak and were unable to carry out a test drive. They also identified numerous other faults with the car. I decided not to complete the purchase but the dealer refused to refund my deposit stating that the RAC had not found a major fault. Without a test drive I do not consider that a full inspection was done and would suggest that their failure to resolve the water leak before the RAC arrived to carry out the inspection was a tactic to prevent a test drive that may have detected a major fault. Proceed with caution when buying a car from these individuals.

Mark yemm in response to Disgruntled potential buyer

Just bought a car from them 2 weeks ago same thing no proper test drive only round industrial estate going home down M5 noticed wheel bearing noise from rear stopped before bridge to Wales phoned the guy and was told could be tyres run it for 80 to 100 miles or so after 300 miles in work I knew it was a bearing. They sold me a lemon and they know it warranty doesn't cover first 1000 miles.

"jamie reed"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I definitely WOULD NOT recommend this garage to anyone. They were very helpful saying all the right things until they had my money. The car didn't even make it home without breaking down along the way. Despite this ( and a 3 month warranty ) the garage refused to help. Very rude, terrible customer service. AVOID AT ALL COST!!!

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Dealership Information

Quality Car Centre is an Independent dealership that is based in Weston-super-Mare. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
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Finance
GAP Insurance
Motorbike Sales
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Servicing
Used Car Sales
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Ratings
9 reviews2.9 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
2
Terrible
3

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  • Contact Information

    Address

    Quality Car Centre
    Westlands Distribution Par Winterstoke Road
    Weston-super-Mare
    North Somerset
    BS24 9AB

    Get in touch

    01934 249735
    http://www.qualitycarscentre.co.uk/

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Quality Car Centre

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