Avoid at all costs! Purchased a vehicle from here in November 2023, 10 days later said vehicle cut out when coming to a stop. Car was returned for repairs, and I was assured it was fixed. Next few days the vehicle did the same thing only worse and wouldn’t start again. Again, car returned and assured it was fixed, but issues persisted. Rejection of the vehicle was ignored, and it took a reputable garage to do 2 independent reports on the vehicle for it to be finally rejected via the Finance company. This process took six months. The independent inspection proved that parts that I had been assured had been replaced by ‘QUALITY Cars and Commercials’ hadn’t, and I had just been fobbed off. To date I still have not had my deposit returned from this cowboy operation. The vehicle was clearly faulty when it was sold to me, and I had to prove that faults existed and the promises made over rectification works were just simply lies! Beware, the vehicle is up for sale again! Please don’t buy and find yourself in the same situation.

I have purchased a number of cars from this car sales company now for me and members of my family. I really find the company to be trustworthy and friendly there is no hard sales talk or pressure from the sales team. But they are very friendly and will give you their honest opinion about any of the high quality cars that they have for sale at really good prices. my family will highly recommend this honest and trustworthy company to anybody who is looking to purchase a really good car at great prices.

Bought a car, and part chopped mine.but after many problems, which made it cut out on me. 8 8 times driving from town to Thier offices, which was quite scary. They did say I can change the car, which I did but had to pay more money😔this was over a couple of months. By this time DVLA sent tax reminder, (had not took the part I needed off). Basically I had rang and send through dissatisfaction feedback. They kept saying they would send it of send me the number. Never did, now have to pay fine for untaxed vehicle I don't own. Now the car I have is a bit better but the engine management light is on and oil leaking and then exhaust fell off when driving.

I had a problem the car was misfiring. The Aftercare Team were great, they reimbused me for the spark plugs, Kris chased me for the quote. Thank you Kris!

They sell bad cars and tell you it's good and when you complain they will tell you to go fix it, even if you offer to swap and add more money they won't accept and block you off, please stay away from them

Avoid this garage at ALL COSTS .. PLEASE BELIEVE THE BAD REVIEWS They took £5250 off me for Hyundai i40 It cost me over £2000 to get right. They refused to take the care back. Told me good luck the law doesn't work like that When I said I would report them. Then they stopped answering emails or phone calls CON MEN

Visited quality cars on Sunday 14.05.2023. Good customer service in branch, slight bit pushy but that can be expected of car sales places. Eyebrows were raised a few times when we told them our monthly budget was 200 and we were shown a BMW …More Rachelle Owens 3 reviews a month ago I can’t thank these guys enough. I bought a car from them in July and they have been amazing. There were a couple of things that needed sorting but they fixed them no problem. In this difficult time they were always accommodating when I …More Quality Cars and Commercials ltd (owner) 4 weeks ago Rachelle, it has been a pleasure to meet you on site, thanks for your purchase and hope you are happy with your new motor! Mathilda B. Brown Local Guide·8 reviews a month ago Great guy, went for my niece's second car. Great customer service received, no pushy sales tactics and even had the car valeted before delivering the car to us. The car had a small issue after purchase, but they took it in and sorted it out with no hassle whatever. Would highly recommend this place and would go there again! Quality Cars and Commercials ltd (owner) 4 weeks ago Mathilda, it has been a pleasure to meet you on site, thanks for your purchase and hope you are happy with your new motor! Jamie Collard 9 reviews·2 photos a year ago Travelled from South of Gloucester 90 miles to see the mazda 6. Perfectly happy with the car and after we found the locking wheel nut missing the guys at Quality Cars paid for the locking nuts to be removed and replaced with normal nuts. …More Photo 1 in review by Jamie Collard Photo 2 in review by Jamie Collard 2 Quality Cars and Commercials ltd (owner) a year ago Jamie Thanks for great review and hope you are still enjoying your new motor :) Best Regards Kris Auto Trader https://www.autotrader.co.uk › qual... Quality Cars and Commercials Ltd | Car dealership in Birmingham Excellent Experience. Can't recommend Quality cars and commercials more. They were very helpful, polite and accommodating throughout my purchase. Even to ... 4.5 (89) · £1,995 - £84,950 Trustpilot https://uk.trustpilot.com › review Read Customer Service Reviews of www.qualitycarsandcommercials.co.uk Do you agree with Qualitycarsandcommercials's 4-star rating? Check out what 57 people have written so far, and share your own experience. 4.6 (57) Car Dealer Reviews https://www.cardealerreviews.co.uk › ... Quality cars & commercials, Birmingham Read 4 customer reviews for Quality cars & commercials in Birmingham, sellers of new and used cars, with an average rating of 2.2/5 stars. 2.2 (4) Quality Cars And Commercials https://www.qualitycarsandcommercials.co.uk Used Cars Birmingham, West MIdlands | Quality Cars & Commercials Ltd Buy a quality used car from Quality Cars & Commercials Ltd. Visit our showroom based in Birmingham, West MIdlands or give one of our knowledgeable staff a ... You visited this page on 18/05/23. Facebook https://m.facebook.com › qualitycar... Quality cars | Birmingham Quality cars, Birmingham, United Kingdom. 1001 likes · 27 talking about this · 19 were here. At Quality Car and commercials we aim to make buying your... The AA https://www.theaa.com › ... › Dealers Quality Cars and Commercials Ltd 0121 540 2517 Find used cars at Quality Cars and Commercials Ltd in West Midlands - 0121 540 2517. Ask them about the free AA breakdown cover all the cars on AA Cars come ... Consumer Action Group https://www.consumeractiongroup.co.uk › ... Quality Cars and Commercials Ltd - faulty vehicle and unfair deductions The CA is a decent enough organisation and they are well-intentioned but that's probably about the best we can say for them. They are probably very good when ... Motors https://www.motors.co.uk › dealers Quality Cars and Commercials Ltd | Local Car Dealer Browse 102 used cars available at Quality Cars and Commercials Ltd. Find this trusted local dealer at Unit 8 HRS Business Park, Garretts Lane, Birmingham, ... CarGurus UK https://www.cargurus.co.uk › Cars Quality Cars and Commercials Ltd location information and stock Results 1 - 48 of 122 — Search listings from Quality Cars and Commercials Ltd in Birmingham to find the right vehicle for you. We analyse hundreds of thousands ... 4.6 (13) Cylex UK https://birmingham.cylex-uk.co.uk › ... ▷ QUALITY CARS AND COMMERCIALS LTD, Birmingham Check QUALITY CARS AND COMMERCIALS LTD in Birmingham, Garretts Green Lane, Unit 8, HRS Business ... Check out 339 review(s) from 1 trustworthy source(s). Rachel Woodward 3 reviews 27 minutes ago NEW Visited quality cars on Sunday 14.05.2023. Good customer service in branch, slight bit pushy but that can be expected of car sales places. Eyebrows were raised a few times when we told them our monthly budget was 200 and we were shown a BMW straight away that was WAY above budget. We were told that one of the cars we'd seen online wasn't going to be sold as it had an oil problem and he refused to sell it (which is completely understandable but why have it on your site?) Looked at a few cars that were poor quality, one of which wouldn't start at all. Settled on a car we were happy with, it had a dodgy clutch ("We'll sort that") and a frayed seatbelt (he said he wouldn't change this as it wouldn't match the rest, surely that is our decision? Don't think I'd worry about it marching when it fails in a crash). Anyway, we were told we could collect midweek, we said not to worry as we couldn't collect it till about 3pm on the friday when my partner was off work. All settled and signed finance paperwork with the idea we'd pick up Friday. Friday midday roles round, I leave a voicemail to see if it's all ready. They phone back and initially say we didn't say we'd collect till Saturday, once we corrected them suddenly the vehicle was on the ramp getting fixed (magic!) But wouldn't be ready today and the manager would call us. Manager eventually phoned back and my partner (being a mechanic) questioned why it would take 4 hours to fix the clutch and valet the car. Suddenly the car was getting "put back together" (this was about 3pm). But they weren't sure it would be ready (3 hours to valet?). It wasn't ready that day, but to be fair an agreement was in place that if it wasn't we wouldn't have to give the deposit, so it was annoying however compensated well (though this was because my partner asked for this not that it was offered). Next day, simple text "vehicle ready". This is what sealed that we would cancel the finance. We phoned them to let them know and they said they'd contact finance company Monday. Having already cottoned on to a few suspicious comments by the company ( such as the salesman giving HIS own commission from the sale towards our vehicle 🙄🙄), we also phoned finance company who said they were waiting to hear from the dealership. For some reason Casper (owner?) Says it will take them a week to complete the paperwork and notify finance company. Despite our efforts to explain to them that the finance company do not require paperwork and just want a phonecall, they seem to want to create more work for themselves by completing some paperwork instead. Now they arent replying to my messages regarding it. This means we are currently stuck in a contract that we can't get out of until this endless unnecessary paperwork is completed... In summary, if you want a car which may or may not start, have a dodgy clutch, but matching seatbelts. From a magic dealership whose cars suddenly get on ramps but take a while to put back together and valet, with lots of paperwork but poor communication, then quality cars is for you. If you want an efficient company that actually do right by customers then look somewhere else. I will update this if anything changes today, as it's only fair to give them time to resolve it. However, all the previous events from today were still horrendous customer service. If the vehicle wasn't ready they should have phoned before I left voicemail to explain and offer an apology, throughout all of this we haven't been apologized to and messages are abrupt and quite frankly, rude.

I brought my car from 'Quality Cars 'and had a problem with an intermittent fuel gauge. I took it to a Subaru Garage who identified that I had a problem with the car's gasket heads and the cost of repair would be £3000 +. I had been offered a Platinum Momentum Warranty, so I thought it would be easy to make a claim. How wrong I was...Momentum have an APPAULING.REPUTATION AND.WILL MAKE ANY EXCUSE NOT TO PAY OUT. It seems that a number of Bona-fide. Car Dealerships are refusing to deal with them After taking a picture of every stage of the repair Momentum refused to honour the Warranty saying they couldn't see the breach on the gasket heads which insinuates that the Garage and the company that does the skimming are in some sort of collusion together. When I requested a call back to discuss why QC are offering a Warranty that has very little chance of being paid no-one bothered to get back to me. My Subaru engineer said that Momentum area NIGHTMARE Company to deal with, so why are they offering a Warranty from this outfit !

Leon, As you already aware that i am not happy with the handover of the VW Tiguan today,its a catalogue of stupidness. 1. I was told that the car was off site so i panicked as i did made a prior arrangement for this and i specifically ask for leave to undertake this. 2. The car was so dirty and was not even wash when i arrived…just! Inside the car what smoking imitates…dirty as fuck!!! all over the interior and here you are you told me to Valet my old car in exchange for this? 3. No Petrol (Diesel) in order for me to move on? I put half liter of Petrol for my old car for courtesy. 4.The man ccant be bothered to give some HOUSEKEEPING INFORMATION ABOUT THE DVLA , Tax and he;s stupid to tell me its my responsibility.Of course thats my responsibility this is not the first cafr i hold, the only think is make sure you tax it…and they not even mentioned about the 5 days free insurance…its all over the place. My Old car was better condition than the Tiguan, for goodness sake. The man is not apologetic it is surely there no obvious communication structure in their organisation.If there are other VW Tigua on their stock surely they know it from today that the specific unit is about to be collected and i made prior arrangement to that and you even confirmed thru email. No customer care…there are no provision pre, during and Post….what a feacal service. I will make a feedback to Trust Pilot,Google and any other forms of social media about what i have today…Zuto nah! No more in the future.Its just a matter of on how you guys received your slice of the cake…disgusting.