Really pleased with my BMW 3 Series. It's bang-on and definitely the best car I've owned to date! Really enjoying driving it! I found the car at Quality Part X in Stevenage and everything flowed from the start. I literally arrived, test-drove the car and got the deal done in less than an hour (impressive!) The guys made the whole process easy to understand and efficient. I've sorted a couple of bits and bobs which weren't covered by their warranty since, but I'm still scoring a solid 4.5 stars.

5 stars

Good service from Quality Part X and the car has been fine since the purchase back in August.

The car has been fine the only thing i need to do is book it in for a service with Quality Part x which is the only thing it was missing upon collection. A solid 4 star buying experience

Happy with my experience at Quality Part x Stevenage.

5 stars

I have not had any problems since the purchase of the car in August, and I was missing a parcel shelf, which they ordered brand new for me, which was good.

Buying experience: 4/5 Good knowledge about the car, history and features. Quality of car: 2/5 Car smelled with cigarettes smoke. We are looking at extra costs (of c. £300) to have this car thoroughly cleaned now. I do not know how this passed your quality checks before it was handed over to us. I already raised my concerns about the smell at the time of driving away to which sales rep said "I do not think this is a big problem" We use this car for family outings with young children, every time we are getting in it, it reeks with smoking smell. We also had issue with the TPMS which required me to return back to garage 2 to 3 times on the day I picked up the car first. Interior and exterior of the vehicle is in good condition or rather as expected for the 2nd hand car. So for this we would give 4/5 After-care: 4/5 The issue with TPMS was promptly resolved by the team. Overall, I would have liked to give higher rating scorea, but considering the smoking smell that we are living with everyday, this has ruined the overall experience .

⭐️⭐️⭐️⭐️⭐️

When buying my Renault Megane from these guys, I did find that the staff were very busy, and we were sat to one side for a little bit—but we weren’t waiting long at all. Whenever we spoke to the staff, everyone was very friendly and easy to deal with. I had to wait some time for the logbook, as it was sent in the post to be transferred over rather than done on the computer, which I initially thought would happen. But that has now arrived, and I’ve been able to put my plates on, which I’m pleased about as it finally feels like my car. Based on my experience, I would buy from them again, its a 5 stars from me!