3% Reviews
replied to
93% Recommend
to friend


29 reviews from our car dealer reviews community
Leave a review for Quay Vehicle Solutions
Leave a review

29 reviews from our car dealer reviews community

Leave a review for Quay Vehicle Solutions
Leave a review
"A rare find in this day and age"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

When you buy a car from Quay Vehicle Solutions, you’re not just buying from a business, you’re buying from an individual who is highly personable. A consummate professional who leaves no stone unturned in delivering the highest levels of customer satisfaction. I’ve never dealt with someone like Alex before. From the moment I first reached out, I knew I wanted to buy from him, even if it wasn’t the car I initially enquired about. I wanted to buy from this man. Everything about him made me feel calm, like I was in safe hands, and that I could trust him. Then I went to view the car, and the level of pride Alex shows in every aspect of dealing with you, and in the cars themselves, is on another level. Honestly, I’m completely blown away by the whole experience. From beginning to end, including the after-sales support, you are in the very safest of hands with a genuinely wonderful man. And the car… I’m currently sat in it, transcribing this review. It’s exquisite. It’s a 10-year-old car that looks brand new and feels brand new. It’s stunning. Absolutely stunning. That’s the standard Alex works to. The stock he brings in is of the very highest quality, because I don’t think he’d accept anything less. So you’re not just getting a beautifully presented car, you’re getting the reassurance that it will run beautifully, because Alex is a fine tooth comb kind of man. There can be a lot of stress involved in buying a second-hand car, but this whole experience has been an absolute joy. I will continue to use Alex, recommend Alex, and take my car back to him for any work that needs doing. I’ve never had an experience like this, and anyone buying a second-hand car should give this man a go. Because he is incredible.

+0 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Fantastic service

+1 Found this review helpful
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"10 out of 10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

We recently purchased a VW Polo Automatic from Alex and it was a first class experience. Alex clearly puts everything into customer service and he made us feel confident from the start that we were dealing with an excellent company. The car we purchased was immaculately presented and we are delighted with it. I would highly recommend Alex and his business to family and friends.

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"Very genuine and helpful man"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Thank you for your patience and we had our first weekend away last weekend it’s my dream come true

Reviewer has confirmed their email address

+1 Found this review helpful
"Great guys, very genuine and all smooth"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I rang Alex saying i was interested in a car he had put up on Autotrader, he was able to offer me lots of information on the car which filled me with confidence, i booked a train ticket from London to Newport for the next day with which Alex kindly offered to pick me up from the station. From the moment i met him i could tell he was a very straight forward bloke. He made me feel at home at the shop and was able to provide an answer for every question and query i had. Himself and Martyn made everything very easy and smooth. Would happily make another trip to Cwmbran to deal with those two guys again. Fantastic customer service and a real pleasure to meet.

Reviewer has confirmed their email address

+1 Found this review helpful
"XC60 first rate"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I knew from the instant I spoke to Alex that we would have no issues dealing with him. We travelled 100 miles to pick up the car and the transaction was first class, and the car superb, just as advertised. I would certainly do business again. A real gentleman.

Reviewer has confirmed their email address

+1 Found this review helpful
"FORESTER XT 2008 Stunning "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We can only echo all the other reviews comments, we bought this superb Forester XT with 55k on the clock.in Aug 19 The underneath and engine bay were so clean you could only think it must have just rolled off the production line. The car nearly 2 years later has not missed a beat and still looks stunning. Russ is one of lifes gentlemen and a pleasure to know.

Reviewer has confirmed their email address

+1 Found this review helpful
"JDM Cross Sport Forester. Excellent."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I waited 4 months for my cross sports, the last month because of the DVLA and COVID 19. Well worth the wait. Can’t recommend Russ and Quay Vehicle Solutions enough. Very helpful from the start, right through to collection. Nothing too much trouble, always ready to answer any question. The car is like new, friends can’t believe it’s 13 years old. If you are looking for an imported JDM vehicle, speak to these guys first. 👍🏻👍🏻

+1 Found this review helpful
"Immaculate Subaru Forester JDM"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I had been researching the various importers of JDM Subaru’s for some time and after speaking to them none were as impressive and friendly as Russ and Alex at Quay. Russ has incredible in depth knowledge about his cars and guided me in the best choice of his stock . I cannot recommend these guys highly enough . Their cars exceed their descriptions . Being old school I invested the time to drive down to Wales to see the car , it was even better than described and what I had been searching for for years . You can be 100% confident in this company . I would have no hesitation in buying from them again and would probably save myself the journey and just order over the phone my next car . Thank you Russ and Alex, I wish you all the best . Chris

+1 Found this review helpful
"Impreza wagon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Took delivery today of a Impreza wagon from Quay Vehicle Solutions that I dealt with over the phone with Russ and must say car is absolutely amazing condition, great communication even recommended transport company to ale car over to Ireland

Reviewer has confirmed their email address

+1 Found this review helpful
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Dealership Information

Quay Vehicle Solutions is an Independent dealership that is based in Cwmbran. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Previous trading address was; John Fielding Gardens, Llantarnam, Cwmbran, Gwent, NP44 3JJ, up to 2015.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews5 out of 5 stars — Rated Excellent
Excellent
27
Very Good
0
Average
1
Poor
1
Terrible
0

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    Contact Information

    Address

    Quay Vehicle Solutions
    Court Road Industrial Estate
    Cwmbran
    NP443AS

    Get in touch

    07866 639166
    http://www.quayvehiclesolutions.com

    Opening times

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    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Quay Vehicle Solutions

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