Quicks Stoke On Trent reviews, Stoke On Trent
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5 reviews from our car dealer reviews community
Leave a review for Quicks Stoke On Trent

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5 reviews from our car dealer reviews community

Leave a review for Quicks Stoke On Trent
Click on the stars to start your review
"Peter"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a CLK Convertible from Quicks in Stoke on Trent, took ages on the day of collection, very slow! Car was as described as I bought this after only viewing photos. Well prepared but just enough fuel in it to get me to the nearest petrol station. After the first rain I noticed a drip of water on both sides of roof lining. This was corrected by Mercedes by re treating/ waterproofing the soft top. I was disappointed Quicks sold me the car with this problem as I'm sure it must have been noticed by the dealership staff.

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"Josh Brown"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my girlfriend recently bought a 2008 Volvo C30 from the Quicks store in Stoke. The car was originally located in York and Quicks were happy to move it closer to us. The test drive revealed a few issues with the car. A wobble being the most severe. We were promised this would all be sorted for free before we collected the car a week later. NONE of this work had been done when we picked it up. The car had somehow passed through a service and MOT, with a severe wobble and a crack in the drivers view... very worrying. We handed the car back 2 days later, but after waiting 6 hours, found they would need it for several days. (no loan car offered) What was then supposed to take a weekend, ended up being well over 5 weeks. A month of in-accurate updates, many promised call-backs and we asked for a full refund. Inept servicing department and all around poor service from this store. Did not feel valued and the staff were very un-professional. One to avoid.

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"Very Good"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On arrival we were happy with the welcome and car selection at Quicks. We soon chose our car which was a Fiat 500. We did have a problem with the car after we took this away. This was to do with something they changed on the shock absorbers as they failed. Quicks Stoke were only to happy to take this in and have it resolved this issue promptly which you cant fault. I have out that me and my wife would recommend and would use them ourselves again was we to look for something to new

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"Car Buyer Review"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The prices are good at Quicks of Stoke thats a positive. A few things were not as positive though, i took half a day off work for the delivery of my car and it was late, not only that nut later i received a fine for speeding on the day of delivery as the person bringing it over had been caught doing over the limit. Ive left yes on for the recommend but with caution, the cars are well priced, just the service after this has a lot to be desired and is something they can work on i think

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"Amber"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very good experience all round with Quicks in Stoke. They drove the car down to where i live as i live a distance away, it was all on time, nothing worse than delays or not saying what they promise, 5 stars for that. A light came on in the car shortly after i had it so i called them and they asked me to run it into their local garage and sorted it out straight away. I would absolutely recommend them to anyone to use, im really happy with my BMW 1 Series

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Dealership Information

Quicks Stoke On Trent is an Franchise dealership that is based in Stoke On Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews3.4 out of 5 stars — Rated Average
Excellent
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Very Good
2
Average
1
Poor
1
Terrible
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Contact Information

Address

Quicks Stoke On Trent
Newcastle Road
Springfields
Stoke On Trent
Staffordshire
ST4 6PQ

Get in touch

http://www.quicks.co.uk

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Dealership Statistics

60%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Quicks Stoke On Trent

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