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In February 2018 I purchased a used Jaguar X Type estate from Racecourse Cars. The car was advertised as having working air conditioning. Knowing that this item could be a problem I asked if it was fully working and was assured that it was. The car came with a 12 month RAC Silver Warranty. After 4 weeks of ownership and 800 miles it became very apparent that the air conditioning was not working and I therefore asked for it to be repaired. Rececourse Cars said they would not repair it as it was wear and tear and was not covered under the warranty. I found their whole attitude very unhelpful and basically rude. I am currently in the process of having to take them to the Small Claims Court in order to recover the costs of having the repair work done elsewhere. I could not possibly recommend anyone to buy a car from Racecourse Cars. The above is in addition to a problem with the turbo actuator which took 3 return visits to solve when only 1 was required. All in all very poor after sales service and contrary to the Consumer Rights Act 2015 of which they do not appear to have any knowledge or wish to adhere to.
Traded in two cars got a saab convertible So far everything ok Nice car
Great garage. Reacecourse Cars couldn't do enough for you even got a warranty for 1 year because I live so far away it's with rac great people to deal with.
In Feb 2018 I purchased an Audi Q5 from Racecourse cars. I dealt with James. I was purchasing from Ireland, so there was an element of risk involved, as I had not seen it in the flesh. James had described it in detail over the phone. I was pleasantly surprised to find it as he described. He even MOT'd it the day before I got there, even though it had not expired. The garage was busy when I got there on a Saturday. Customers seemed happy. I didn't hear any complaints in the hour I was there. James also picked me up from the train station. The one slight dissapointment was that the reserve fuel light was on and that there was only one key. That said, James assured me he would do his best to chase the 2nd key. All in all it was a good experience and would be happy to purchase again. James is also very pleasant. Marc in Ireland.
Well, for this review i will firstly start with how they arranged for the car to be delivered to our house free of charge. We arranged for the insurance to be set up for this day but when they arrived the tax had run out. Instead of this being a problem, the salesman from Racecourse cars went out and got the car taxed for us. Wonderful service and a car dealer i would recommend, we will use again thats for sure
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Deals in: Cars
Manufacturers: Sells a variety of makes and models
Race Course Cars
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