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We px our good car for a car with so many adulterated a week and Racecourse Garage do not care avoid never again.
Brought a car yesterday from Rcecourse Garage (16/8/18) no faults with the car, however it all got weird when I was collecting the car/doing the paper work. As I purchased the car with finance the finance broker advised me the car was not worth what it was up for by £20 not a big propblem as the sales guy at Race course said don't worry about it but then insisted I paid 30 in cash while I was doing the paper work. I wasn't going to pay this then the sales guy got 30 out his wallett put it on the table then insisted I gave it back to him wtf. I was promised on the test drive they would have another key cut, then told me when I asked about it to take it out of the 30 I had borrowed lol the car came with no manuals no history not even an mot certificate. In hindsight I should of walked away without the car. I would not recommended this garage the salesman only tells you what he thinks you want to hear. They could not get rid of me fast enough after the deal was complet.
We bought a VW Passat estate from Racecourse Garage. In good condition, one father and son owner,full service history. Before taking the car home , the garage put right any things that needed sorting to ensure the car was completely to my satisfaction. We encountered a problem with the air conditioning holding its charge and when I phoned the garage, they took the car in immediately and rectified the problem, replacing the compressor. This was all covered with their 3 month warranty. We are delighted with the vehicle and can not fault the service We received from Sales through to Aftercare. Thank you.
Needed a bigger car as just became a Dad . Visited a lot of garages in Bristol and just to be greeted by pushy salesman looking for a quick sale . Ended up finding a car I liked at this Garage in Chepstow so I emailed them . Not long later I get a phone call from Richard and after that I was on my way to view the car.Was greeted by him and he showed me the car and I must say it was in brilliant condition I checked over the vehicle and he let me go for a test drive and I must say it was spot on. I needed the vehicle ASAP as mine was not big enough . The car only had mot till October but Richard said I can take it away today and bring it back for it’s MOT during the week . And anything that needs to be done will get sorted . And they supplying me with a courtesy car.Got the mot booked in this Thursday . This was by far the best car buying experience I ever had and I will suggest everyone who’s buying a car to pay them a visit ! Thanks again Richard. Regards Chris
We recently purchased our beautiful Jaguar at this garage & were very pleased with the service we received. James was very friendly & helpful, as were other members of staff we encountered. We very much appreciated no pushy sales & being given the opportunity to look at the car on our own & also take it for test drive on our own. It could have been partly due to the fact that James was extremely busy but nevertheless we were pleased! The car was serviced & also MOT. done before we collected the car and overall the whole experience was excellent. We would not hesitate to recommend this garage.
We recently bought a car from Racecourse Garage. After driving it for a few days, we noticed some problems with the car and took it back to Racecourse garage. They ended up addressing all our concerns in quick time and very professionally. The car now appears to be perfect and we are delighted with the level of service, which puts other dealers to shame! A very genuine thank you to the team at Racecourse garage!
After seeing my dream car on the Autotrader (BMW X3) At a very reasonable price I was A bit dubious about visiting, We went in with caution. I was met by James whom was not a pushy salesman he gave us the keys and let us look at our own leisure. We the asked for a test drive as it was just the car we wanted. Happy with the car we then went into the showroom expecting a stressful negotiating time. We asked for the best price and were told that is our best price, a little disappointed but we'd checked prior to leaving the house and could only find one £100 Cheaper in a colour we didn't want it was due a service and mot in 3 months and were happy to do that for us. We decided to buy it. We then expected a long conversation about Insurance products and expensive polish as we did with Evans Halshaw on our previous car. it never came just took £200 deposit and told us to collect it 3 days later. We arrived to collect the car it had been cleaned and was waiting for us. We paid and drove off. Not what we was expecting at all from these reviews. all said and done i would use this garage next time for sure, Great Price. Great Service. Lovely car.
I highly recommend this garage. I drove from Kent to view the vehicle I wanted to purchase. They showed me all the paperwork and were very open and honest providing me with all the information I required. They were very friendly and professional even though I am a very picky and demanding customer. As this car was not at the standard I required I decided not to buy it and they had no problem returning my deposit back. As I like their professionalism and honesty I asked them to let me know when they get I car I am looking for and if they do I will be delighted to buy it from this garage. I have much trust in these people!
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My husband and I are shocked by the reviews on the Racecourse garage reviews. James was helpful on the phone. The car was ready for our arrival. No pushy sales at all.There was a few issues with the car but James assured us that the issues with the car would be sorted. I was expecting a scuff to be touched up but the car was resprayed at no cost to us! The car was valeted and we even had an MOT done as part of our deal. We have only just purchased the car so we can't comment on the aftersales service. On the experience we have had so far I would not hesitate to recommend Racecourse garage. Thank you James and Richard.
i have just completed a purchase from these guys and was amazed at the pace of the business this was by far the busiest of the garages I visited and they are there to do business. That said they do not tolerate fools but I can see why because they are genuinely busy. Good car fair price and nice people so I am surprised by some of the other comments
Racecourse Garage is an Independent dealership that is based in Chepstow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Racecourse Garage
St. Lawrence Road
Chepstow
Monmouthshire
NP16 6BE
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