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I was pursudaed to reserve a car I saw . Though I had a my reservations about reserving ahead of approval ,one of the guys there called Steve told me to reserve and my deposit will be refunded if I get refuse of financing . Upon refusal I called and his colleague said they will issue refund , yet I didn’t get it back. They try to convince me to try again with another dealer etc just to buy more time to keep my deposit . As a business I think it’s very awful to do business this way . Convince people to pay deposit with a guarantee of refund and then do otherwise. They don’t stick to their words. They can keep the money but I am very disappointed and not in a chance will I ever purchase a thing from them. Wish them luck with selling their cars
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Great experience buying a car at Radlett Cars. Fantastic customer service from Chris who made the whole process a pleasure. Highly recommend buying your next car here. Thanks Chris and Andreas
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From start to finish Chris was amazing. Keeping me updated regularly regarding mot to pick up of the vehicle. Chris even picked me up from the train station which was a nice and welcome touch. I traveled from quite some distance and every consideration i mentioned was dealt with in a professional a proper manner. Thanks again Chris for a pleasant buying experience.
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Visited Chris and Steve on Saturday. Found the convertible of my dreams. Was personally delivered last night by Chris. Sparkling clean. All servicing done and a few other things I wanted sorted. Steve done all the little jobs I wanted. Great. Helpful and knowledgeable guy. Would highly recommend to anyone looking to buy a used car. The service I received was way beyond expectations. Thank you Steve and Chris. I am one very happy lady.
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I didn't set out to buy a car from Radlett cars, I went to view a rare one travelling 3 hours south from Manchester but it turned out to be no go (engine gasket leaking). I found a similar slightly newer car for sale at Radlett cars so travelled further down to see it. I met Chris there and he couldn't of been more helpful even traveling to wbac to pick me up after I traded in my car following the purchase. I noticed that he had quite a few unique cars there all in geat condition but I'm really chuffed with the car I went for. Chris was knowlegable and helpful and I wouldn't hesitate to buy from Radlett cars again!
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Brought my Citroën Ds3 from Steve, great little car and it had a couple of issues which Steve got sorted straight away. I would recommend Radlett cars if your looking for a car.
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Bought a 2nd car from Radlett cars after a positive 1st experience. Upgraded both mine and my wife’s within a few months and was helped through every step by both Steve and Chris, who always seemed to be on hand to answer any questions I had. Sorted out a couple of very minor issues before I took the cars and both have been great since. Nice guys, seem very knowledgeable and happy to help … overall a great service and pleasant experience. Would recommend.
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Nice car, as described. The two guys there made it an easy transaction. Would recommend
I recently visited Radlett cars, in the aim to finally buy my dream car!! The car was exactly like it said in the advert. Chris and Steve couldn't have been more helpful, I can't thank them enough!
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Make sure it is Radlett Cars (ask for Steve) you're dealing with and imho not Chris! Steve is the owner of Radlett Cars, where as Chris is the owner of CB Car Sales and operates out of Radlett Cars premises. Steve is a good honest bloke who tells it as it is, no bull. Chris unfortunately comes under the other side of the used car sales coin, doesn't really tell it as it is and does contain bull! Also, quite like a like a modern jet fighter missile system, fire and forget. Now my total experience and problems are far to long to include here and my aim is not to completely diss Chris, he does have some good qualities, but to make you as a customer know who you're dealing with as it may not be apparent to you at the beginning of your purchase. Buying a new to you car should be exciting and something to look forward, unfortunately for me, it wasn't! This is only my opinion, based on my experience, at the end of the day you will have to make your own minds up, but don't be afraid to ask lots of question, test everything you can on the car, (heater, air-con, lights, windows, seats, locking) everything you can think of, if there's a switch, TRY IT!!! Last of all, ask to look at the service record and log book, take as much time as you need, don't be put off by " iv'e got another appointment in five minutes" bull! It's your hard earned cash you're spending!
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Radlett Cars is an Independent dealership that is based in Radlett. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Radlett Cars
Harper Lane
Radlett
Hertfordshire
WD7 7HU
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