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23 reviews from our car dealer reviews community
Leave a review for Redgate Lodge
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Redgate Lodge
Leave a review
"Disappointed "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sadly bought car from redgate lodge nothing but trouble from the begging took it back for repairs 5 times it let me down again had to get rid at considerable loss just feel let down and ripped off they ignored email and didn't return call so if you don't want to waste lots of time don't buy from redgate lodge would not recommend at all

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"Great Service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was watching the car that I bought for some time and as soon as I messaged Autotrader I got a message from Will straight away. I traded in my Picanto for the car. I taken pictures before I made my way into Redgate Lodge, I received the same amount I was quoted. The car was ready to pick up the day they had said. Good service and Will was honest all the way through the sale. I would recommend them and I would by from them again!

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"Superb"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say! These guys are fantastic dealt with Tyler who was brilliant from start to finish and wow the car was immaculate never saw it in person got it delivered but I was impressed. Would 100% recommend

"Do not use"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Double charged labour. They admitted it was wrong but they have now blocked me and are ignoring all contact to correct this.

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"Excellent"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gary irwin helped me with the sale of my car and purchase a new one. He was outstanding start to finish and I can't praise him enough. This will be my 4th car through redgate and all the lads are exceptional.

"Excellent in every way"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stewart is a total asset to your showroom, Excellent service above and beyond any other dealer I’ve bought from before, Would highly recommend redgate lodge , first class from start to finish

"Would recommend. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford focus .Stewart was friendly and helpful. No high pressure sale. I was left to make my own mind up but there to help if needed .I did have a couple of things to attend to .The parts department sorted them in quick time with good grace and no expense to me .I would buy the same car all over again .

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"Seamless Transaction. Cheers Gary "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Redgate. 100% confidence in the quality and reliability in their stock. Top class after sales too. Wouldn’t go anywhere else

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"Avoid "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid this back street dealer at all costs if you give bad review on Google or other review site they report you for false reports ie look on Google.... There cowboys

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+1 Found this review helpful

Redgate Lodge from Redgate Lodge in response to Avoid

Ian Brodie, these fake reviews are tiresome. You are not a customer of Redgate Lodge. You have not used our garage. We aren't sure what your issue is, or why you continually leave multiple negative review across all platform for our business.

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"Unprofessional bodyshop repair centre "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusting customer service having the managing director point blank refuse my basic consumer rights, I had my car in for repairs at this so called professional repair centre only to have £3,500 of damage caused to my car by this garage, I even give them four chances to rectify the work to an acceptable standard of repair, but yet there is over 40 faults with the repairs they’ve carried out The managing director Scott sibley can’t even answer his emails to deal with my complaint, I would highly recommend using a independent inspection before buying anything from this company One star is overrated

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+4 Found this review helpful

Redgate Lodge from Redgate Lodge in response to Unprofessional bodyshop repair centre

Mr Thomas, This constant harassment of our business is now in the hands of our solicitors and we will not comment on this matter.

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Dealership Information

Redgate Lodge is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
1
Poor
3
Terrible
8

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  • Contact Information

    Address

    Redgate Lodge
    New York Road
    Newcastle upon Tyne
    Tyne and Wear
    NE27 0ER

    Get in touch

    01912661081
    http://www.redgatelodge.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About Redgate Lodge

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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