16% Reviews
replied to
63% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


30 reviews from our car dealer reviews community
Leave a review for Redline Specialist Cars
Leave a review

30 reviews from our car dealer reviews community

Leave a review for Redline Specialist Cars
Leave a review
"Couldn't have been more helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a great car at the right price. Communication was excellent and the car was delivered to my home without a glitch. Very professional service - just what I expected after reading all their reviews elsewhere. Seems like the this is where the spammers come to have a moan, hence my decision to give them the thumbs up. Big thanks to JP and Peter for their help.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant team and service at Redline Specialist Cars! Love my new Evoque, thankyou.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Redline"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Redline Specialist Cars has a fantastic opinion of itself. The Redline salesman will immediately try to assure you that they are not the 'pressure' types and then immediately proceed into hard-sell mode. I drove 60 miles to see a yellow carrera but the bodywork was impossible to assess because the vehicle hadn't been cleaned since it was driven off-road. If you are the type to trust a used pencil bought from Redline, I wish you luck...I think you may need it.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Staff from Redline Specialist Cars in response to Redline

Thanks for your review Melvin. We are happy to take fair criticism on the chin, but in this instance we don't feel your comments are fair! The car is a very good example and we would put condition on the day that you viewed it as a 9/10. We are sorry we couldn't accommodate your very low bid for the car, as it had only been in stock for 24 hours and is correctly priced and well specified. Please feel free to make us another offer is it doesn't sell. https://www.redlinespecialistcars.co.uk/used-cars/porsche-911-3-0-991-carrera-t-2dr-knaresborough-201904187100195

"Flipline"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought 2 cars now from proprietor of Redline Specialist Cars and both experiences has cost me a fortune in money on both occasions, the service was horrendous from a guy called rob apparently the owner, never returning calls and making false promises, Heard from several people to stay away from them as very unprofessional, and need to make other people aware .

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Never again"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It’s with my deepest regret that I feel I that have been forced to leave this negative review about Redline Specialist Cars. I bought my M5 4 months ago and was really impressed with the customer service at the sales point, but my car has been back to their garage on a number of occasion, every month since I purchased it. For the year of car and the amount I paid for it, it shouldn’t be going back to them for issues which should have been rectified before them releasing the car. This has left a negative feeling towards the car and was told to exchange it for another but now they have valued it for a lot less than what it is worth. Whilst having these issue I have had to leave several messages before them getting back to me and their customer service has gone down in my estimation which they are so proud of. I was told things at the point of sale which are not been adhered to and I am very disappointed with their “we are a business and here to make money” attitude. Unfortunately will not be considering them in the future.

"Excellent service again!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once again I found myself returning to Redline Specialist Cars and buying yet again another Audi A6 however this time it was an A6 Avant, absolutely beautiful and an awesome machine. I cannot recommend this dealer and staff highly enough. Jonathon P was fantastic throughout the deal. There was no pressure, no harassment upon showing interest in the vehicle. Excellent communication and replying promptly. Great knowledge and detailing the vehicle which I purchased over the phone. This has to be the best dealer I have ever had the pleasuof drawling with, I can certainly say that I will return when I need a new vehicle. Thank you to Jonathon P and all the staff at Redline, best wishes! Wayne A.

"Bad experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A mixed bag about this Redline Specialist Cars Knaresborough. Good contact when enquiring about vehicle and up to the point they receive your cash, also when I was trying to get my money back. I had a problem with the engine within 6 days, tried to claim my money back under the consumer rights act 2015, they weren't keen on doing this, came up with excuses about how "it's a used car", "it's 9 years old" but when I was buying it, the vehicle was awesome. I know the law consumer rights covers you for 30 days to get your money back and a full refund if the vehicle is unfit for purpose, and you're are also covered for 6 months if a fault transpires as long as it not general maintenance and has to make the vehicle unfit for purpose. Also claimed it had to be a significant fault, and flashing dash warning lights don't mean there's is a fault so the owners manual must be wrong. Anyhow found common ground, got my own garage to investigate and prove the engine fault and paid for it fixing myself, as I liked the vehicle and was using the act to get them to listen. To be fair, I was offered a repair, but this came once I had already told them I had instructed my garage to repair it. It's also the used car game, people generally get rid of the cars when they foresee problems. Good communication ? Yeah to be fair, when they want your money and if they think they will have to pay some out. Would I buy from them again ? Nope there are better used garages with good reviews which I have also bought from, its unfortunate they had the vehicle I wanted. Would I trust them to do a repair ? Nope, apparently have full time mechanics but send their vehicles off site to do MOTs. Would have probably given them more stars if they offered to pay me for the repair or even for the parts, but you can't teach good customer service. Try avoid if you can or proceed with caution and read up on your rights, don't be fobbed off.

Get Car Leasing

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Nice cars but problem-solving mprovement"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a lovely car from Redline Specialisat Cars in Knaresborough. The car is great but I encountered a few issues and found that the salesman was a little stuck up when I tried to get them resolved, the classic lines around it being a 'used car' etc etc however my issues were relating to service promise on condition of wheels and bodywork which were not accurate. And also a warning light which appeared soon after the handover, again I resolved it but it was the general attitude once the car was sold and with me which disappointed me. I also noticed when in the showroom for my visit to have issues sorted that some of the cars, some over £100k, had very swirly paintwork and didn't look to have been detailed to the level of expect for supercars at super prices. This was very visible on cars inside under artificial light. Great set up but aftercare needs to improve, and please call back to avoid the need for constant chasing. All considered, I'd still buy from there, just fully check out the car on handover.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible customer service - just cant be bothered returning calls - they dont build the cars and hence never had a problem with the car an Audi R8 so the only thing they offer is customer service -which gets ZER0 GOD help you if there was a problem with the car - Bought a lot of really nice cars in the past 20 years and this place scores NIL Points .

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Nigel Barrett"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership is non franchised. Therefore is run by car passionate friendly professional people. You won't find any shiny suited double glazing salesman types here. The whole exercise from arriving at their showroom to taking delivery some 7 days later was exactly as promised. You don't need to have any "BS repellent with this dealership" I have recommended them and will definately go back for my next purchase. I am 58 years of age with over 40 years in the Motor Parts industry with a pet hate for car salesmen! So if you want a good honest dealer Redline it is!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Redline Specialist Cars is an Independent dealership that is based in Knaresborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews3.7 out of 5 stars — Rated Very Good
Excellent
19
Very Good
0
Average
1
Poor
4
Terrible
6

Add Review

  • Submit new information
  • View dealership images

    Contact Information

    Address

    Redline Specialist Cars
    St. James Business Park Grimbald Crag Road
    Knaresborough
    North Yorkshire
    HG5 8PY

    Get in touch

    01423 863100
    http://www.redlinespecialistcars.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Redline Specialist Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more