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4 reviews from our car dealer reviews community
Leave a review for Regency Car Sales
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Regency Car Sales
Leave a review
"Regency Cars Online Review"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a vehicle from Andy at Regency Car Sales which had a strange noise when driving over 40mph. I queried this on the test drive and was told that it was normal with all Nissan's. Within a couple of weeks, the gearbox broke and the mechanics said it'd have completely apparent that this was the case. He also quoted in my report that it had been recently investigated due to the oil and some bolts changed. They also reported oil leaks, unsafe tyres fitted incorrectly and brake fully warn down despite being told they'd just been changed along with the discs. They also were warped! Andy refused to assist in any way and became very unpleasant in his manner advising me not to leave any bad reviews. After considering all the facts, I feel it's prudent to share my experience in an effort to stop this happening to anybody else. I know somebody else who purchased a car from Regency Cars Online and never had any issues so Andy obviously does sell quality vehicles but maybe he should be a bit more diligent with his aftercare. I'm not complaining unjustly, Andy lied to me on several occasions and was very intimidating when confronted with the evidence. I'm not happy at all and more than £1200 out of pocket!

"Awful Experience at Regency Cars Online"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vehicle from Regency Cars Online and was initially very happy. Within a week I noticed a few problems and asked the owner about these and he eased my mind somewhat however, I did have an independent inspection the following week which highlighted 18 separate significant faults! Regency Cars washed their hands of any problems I raised despite many of them being very serious and dangerous. A thoroughly despicable experience and I advise any prospective purchasers to have the vehicle inspected before buying! I shared my concerns about his connection with some bad reviews I'd found online and Andy assured me that Regency Cars in Northampton wasn't connected with Regency Cars Online in any way! I took Andy Burgess's word on this but have subsequently found out the following: "I can prove that the same person bought regencycarsonline.co.uk and regencynorthampton.co.uk just type the name 'Andrew Burgess' in the 'Reverse Who Is' tool and see which domains he purchased. Here's the result: https://viewdns.info/reversewhois/?q=Andrew+Burgess" See for yourself! Genuinely a terrible state of affairs.

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+3 Found this review helpful
"Seeking legal help"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Sister who is partially disabled has bought a car from Regency Car Sales recently and despite asking continually has been ignored over getting the warranty papers for her car the reluctance of the dealer to contact to her responses makes me wonder if she has been ripped off and as such i am going to be seeking legal redress on her part having a solicitor and a JP as personal friends so Mr Nick Wilcox i would be so grateful if you could find the time to answer at least one of the four phone numbers you currently posses thank you.

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"good to talk"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle is fine but there was a lot mud in the engine which i need to clean. But the dealer was quit helpful and friendly and they were really good to talk. I would still recommend them to friends and family.

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+2 Found this review helpful
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Dealership Information

Regency Car Sales is an Independent dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews1.5 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
1
Poor
0
Terrible
3

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  • Contact Information

    Address

    Regency Car Sales
    11 Campbell Street
    Northampton
    Northamptonshire
    NN1 3DS

    Get in touch

    01604 250260
    http://www.regencynorthampton.co.uk/

    Opening times

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    Dealership Statistics

    25%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Regency Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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