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25 reviews from our car dealer reviews community
Leave a review for Regent Car Sales
Leave a review

25 reviews from our car dealer reviews community

Leave a review for Regent Car Sales
Leave a review
"Rubbish company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never again would have anything to do with this company 1st car was a load of rubbish, and I had to more money to get a replacement car which had a independent service and it was not road worthy, never again regent

"No service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased ford b max diesel 2 weeks ago . Was told full service history. No record of service since 2016. Upon inspection the oil is black as black. Hoping this dosnt have knock on effects.

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+0 Found this review helpful
"Excellent service throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a Nissan Note from Regent and were thoroughly impressed with the knowledge and customer care. A small fault became apparent with the suspension and Dan/Wesley were very helpful in ensuring it was rectified without any problems. Thank you. Thoroughly recommend ⭐️⭐️⭐️⭐️⭐️

"Very helpful & professional"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff where more than helpful. The dealership kept us up to date on when the car would be ready. Everything we ask them to do before we collected the car was replaced ( Ariel ) was done . Very happy with my car & the process to buy it.

"The best dealer there is"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Regent Car Sales is a fantastic garage and staff with no hassle at all, feel at ease and no hard sales rubbish. You are left to look around the car for as long as you need. I am over the moon with my low mileage Toyota Yaris tspirit that I purchased from them and will be back when I’m looking again.

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+0 Found this review helpful
"Very friendly and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly service and would recommend Regent Car Sales Tonbridge to anyone

"Very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I have been looking to buy a car for our granddaughter. Regent cars sales sold us a lovely car which my granddaughter has fallen in love with. We didn’t know what car would be most suatable for a seventeen year old girl, so we took the advise of the salesman on which car to buy. We can’t thank him enough for his expertise and friendly approach. I would recommend anyone who is looking for good genuine advice and professional service to give Regent car Sales a visit.

"Charges credit card fees illegally!"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband bought a car from Regent Car Sales Tonbridge at the weekend and paid by credit card, they then charged him a £50 credit card fee. My husband was not aware at the time that this is in fact illegal. So the following day I called up to advise of this and ask for a refund, to which the sales guy advised that this was correct and it was in fact a credit card fee and he would get the owner to call me back. When I called back he denied it was a credit card fee (despite 2 other people being with my husband to collaborate this) and said it was an admin fee! He then went onto say if I came back in he would refund the credit card and we could pay on a debit card without the fee! Therefore an admittance in itself that it is a credit card fee! He then refused to refund the fee on the credit card and hung up on me! AVOID THIS DEALER ACTING ILLEGALLY!!!!!!

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+5 Found this review helpful
"Horrendous"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't believe the rude, obnoxious and horrendous service we have received from Regent Car Sales Tonbridge. Was interested in buying a car on finance and the guy started shouted at us, for no reason at all. I was absolutely disgusted and mortified. I would steer clear of this place!!

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+0 Found this review helpful

Staff from Regent Car Sales in response to Horrendous

I am disappointed to hear of your less than satisfactory experience. We pride ourselves on our excellent customer service. Please contact us to discuss further.

"purchased Renault Kangoo nov 29, faulty"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased Renault Kangoo Expression Nov 17, after 290 miles power steering siezed, Regent repaired, another 150 miles ECU fault developed. Additional problem with windscreen, Regent disputed. I rejected and Returned Kangoo, which was placed immediately back up for sale Disappointed

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+3 Found this review helpful

Libby Nott from Regent Car Sales in response to purchased Renault Kangoo nov 29, faulty

Kim purchased Renault Kangoo 2008 back in December 2017. After 300 miles the vehicle developed a power steering leak. The vehicle was collected by us, repaired and returned to her at no cost. After 5 months of use the customer complained of a warning light coming on. After some discussion with her we decided to give her a full refund. On collection of the vehicle no fault was found. Customer care is important to us as we thrive on repeat business.

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Dealership Information

Regent Car Sales are a used car dealership based in Tonbridge. They offer finance and part exchange and are open & days a week including bank holidays. if you have purchased a vehicle from this dealership, please share your experience with us and leave a review. 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
25 reviews4.1 out of 5 stars — Rated Very Good
Excellent
19
Very Good
1
Average
1
Poor
1
Terrible
3

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  • Contact Information

    Address

    Regent Car Sales
    Priory Road
    Tonbridge
    Kent
    TN9 2AQ

    Get in touch

    01732 366388
    http://www.regentcarsales.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Regent Car Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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