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10 reviews from our car dealer reviews community
Leave a review for Renault Enfield
Leave a review

10 reviews from our car dealer reviews community

Leave a review for Renault Enfield
Leave a review
"Great service from Axs & Shak"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Axs & Shak are very helpful with the purchase of the car 🚗 and subsequent problems, all worked out , the easiest car purchase I have ever done , thanks guys

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"Great job "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to look for a car to buy at the Enfield branch. We met Jorge the sales executive who explained a lot about the cars. This helped us to make a choice and it was a great one. He then sent us to Shakil for the best financial advice. Great job.

"Great service. Very helpful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a Renault Twingo from Renault Enfield. I highly recommend Hamuza Latif, the sales advisor. He was very professional, polite and efficient. He answered all my questions satisfactorily. He arranged a test drive which covered many different driving conditions after which I bought the Twingo. The Dealership reception personnel were very polite and welcoming.

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"SHAMBLES"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them, on drive home of collection an issue warning arose on the dashboard. It was agreed for it to be collected and sorted. After weeks of poor communication I was assured the repairs were done and all was sorted. Upon driving the car again after drop off 20 mins in a new warning light popped up. It was agreed that it would go to a 3rd party garage to undergo repairs as they couldn’t do it in house. On the 3rd party inspection more damage then good had happened during so called ‘repairs’ and new parts that were put in had to be replaced and other parts they wasn’t damaged had been damaged and needed replacing. Nothing but poor customer service during all of this. Wanted to help as little as possible. Only had eyes in the businesses favour and not the customer. Would highly recommended avoiding!!!!!

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"Great Service and Communication"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Renault Clio remotely from Renault Enfield on 6 December 2022. Dean Goff the salesman was extremely helpful and efficient throughout the process, guiding me through the online transfer of ownership, registration with DVLA and delivery of the car to my address. The car was delivered in excellent condition and spotlessly clean. I recommend Renault Enfield, and Dean in particular, for anybody wanting a new car.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent and friendly team at this dealership. Great buying experience. Especial thanks to Sandra. I would highly recommend Renault Enfield

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"Appalling."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I placed a deposit on a Renault Zoe after a slow and painful negotiation process, only to cancel it after the NCAP safety tests came back with a worrying Zero star rating!! I was promised a refund, but it took over two weeks during which time the dealership stopped responding to my polite emails, and also failed either to answer the phone at all, or reply to my automated requests left on their system. The whole dealership is a joke. They told mistruths and failed to even speak to me. That’s the last time I consider Renault. Shame.

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"MISOLD POOR CUSTOMER CARE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Dacia Sander from this Dealership. It has been a terrible experience which I would not wish upon anyone. I was mis sold and when I raised concerns my e mails and telephones were ignored. I was badly treated by the owner of the dealership Christian Doll. He was dismissive, unhelpful, and rude to me. He ignored my e mails and did not return my telephone calls. He is an unscrupulous car dealer who cannot be trusted. Once the car is sold, they are not interested. Very poor customer car and satisfaction. The main objective is to sell and who cares what happens after. My advice is to avoid buying from this dealership at all costs.

"Sales advisor and invoice "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service with a smile, which was very pleasant and helpful. Everything about the place screams professional, caring, reasonable parts prices. Quick quotes and got my invoice and availability for appointments good timing. Helpful advice also. From the 1st point of entry to the exit, every staff member who served me especially Sandra sales advisor lovely. Made my experience as a customer easy and pleasant.

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"Best car purchase experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second time bought a car over email and phone calls. Could recommend Renault Enfield enough on how well we were looked after by Amad. Nothing was too much trouble and put us at ease as we were buying a car all the way from Devon. From taking our car as part exchange and delivered our lovely prepared Renault zoe. Well done Renault Enfield.

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Dealership Information

Renault Enfield is an Franchise dealership that is based in Enfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.8 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Renault Enfield
    Enfield Retail Park Crown Road
    Enfield
    Greater London
    EN1 1TX

    Get in touch

    020 3199 1165
    https://www.renaultretail.co.uk/find-a-dealer/renault-enfield/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    60%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Renault Enfield

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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