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17 reviews from our car dealer reviews community
Leave a review for Renault Wirral
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Renault Wirral
Leave a review
"Picking up a new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service from Neil Morris, Neil covered every aspect and answered all of our questions, all paperwork completed in a professional manner, and car delivered on time. Would definitely recommend and use again.

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"Bought New Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service. Salesman (John) kept me informed of progress of my new car and the deal I got was excellent. I would recommend Renault Wirral to friends and colleagues.

"Neil Morris great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Neil Morris great service fast and efficient looked after us all the way through every step would definitely use them again great service thanks

"Appalling service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Booked car in to investigate issue with infotainment system. Car was only 4 months old. Renault Wirral called and said appointment was cancelled and it was up to us to get the car sorted out elsewhere. Complained to the Service Manager who was less than helpful. Car is still not fixed after 2 months. Appalling service would recommend you purchase a car from elsewhere.

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"Absolutely appalling customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dreadful customer service, would not recommend them to anyone. In fact my advice would be to go anywhere but there!! Was buying a car for our daughters 21st, only to find it was sold when arriving for a booked test drive with a view to purchasing the vehicle! Posted a feedback and the manager of the garage never even bothered to respond! Avoid at all costs!!

"One problem after another"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up our 2 year old Kadjar, engine managment light on, car was not cleaned to a decent standard, only one key card so had to bring the car back at a later date,after 6 weeks no log book so had to apply for it myself, really poor service from this dealer.

"Vesselli 69"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst experience I've ever had with any car dealer, thia Renault Wirral dealership cannot be trusted. If you want a Renault use another dealer, DO NOT TRUST THEM.

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Dealership Information

Renault Wirral is an Franchise dealership that is based in Prenton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews4.2 out of 5 stars — Rated Very Good
Excellent
13
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Renault Wirral
    474 Woodchurch Road
    Prenton
    Merseyside
    CH43 0SE

    Get in touch

    0151 790 7779
    https://www.renaultretail.co.uk/find-a-dealer/renault-wirral/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Renault Wirral

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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