Recently found a gorgeous, low milage Audi RS6 at Revitup, the initial communication was exceptional with plenty of help and efficient supply of photos and videos as requested. I took a risk and purchased the car unseen as I have done many times before, and with the security of some excellent reviews, thought i'd be ok. Delivery was arranged efficiently too, but that's when the issues started, and they're not improving. Although the car was beautifully prepared, it had a number of issues that Revitup will not respond to, or rectify : No V5C update No user manuals No Sat Nav disc No Air Con Front splitter had been removed when delivered, even though it was on all advert listings (replacement ordered). A not insignificant list of issues that on a £15k car should have been addressed before being delivered, or at the very least, mentioned to the customer, Such a shame as the car itself seems to run well (for now) but despite me messaging them about the numerous issues, none are being sorted.

Genuine people who really want to help you find your dream car

Very unprofessional experience here. Agreed a price with them for my car, they picked it up, swapped V5 over, and gave me their word that payment would be in my account first thing the next morning. Then proceeded to withhold payment for 2 days and ignore all my calls (14 calls in a day with no reply, only answered when using my wife’s phone), and tried to knock down the price for various reasons, none of which they flagged when picking up the car. I had to send them screenshots of messages sent to them to prove that they had received pictures of a scuff and that it wasn’t ‘news to them’. Bit surprised at this approach/treatment (I fully plan on buying many more silly cars in the future!), but took a £200 hit here as a lesson not to deal with these guys again.

Where to begin.... well for starters Callum is possibly the worst salesman I’ve ever dealt with, isn’t clear about the whole deal right from the begining like explaining the whole cost of there warranty that was “included” but was extra money. The car also wasn’t as advertised due to not having parts on it that it was claimed to have. And the warranty’s they sell aren’t worth the paper they are printed on, I also needed work done on the car that the warranty didn’t cover and revitup knew about it within 4/5 days and refused to give me the full amount to fix it because they thought it was too “expensive” and they could get it done cheaper which I highly doubt is even remotely possible to a high standard using genuine parts. I wouldn’t hesitate to tell anyone even thinking about buying a car from them to stay well away from them at all costs purely due to the complete and utterly useless “salesman” Callum