9% Reviews
replied to
71% Recommend
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76 reviews from our car dealer reviews community
Leave a review for Rhondda Motor Company
Leave a review

76 reviews from our car dealer reviews community

Leave a review for Rhondda Motor Company
Leave a review
" Bought another car at Rhonnda "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just had another excellent experience with Rhondda Motor Company. This is the third vehicle purchased from them .My daughter and her boyfriend both doctors bought their cars here. I had a problem with a brake caliper binding took it back and Chris booked it in for repair. Thankyou to Chris Emily and the team for your excellent service. We will return .

"Great Expedience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an excellent experience with Rhondda Motor Company from start to finish. The team was friendly, knowledgeable, and genuinely helpful without being pushy. They took the time to answer all my questions and made the entire process smooth and stress-free. The car I purchased was in fantastic condition, exactly as described, and priced fairly. It’s clear they take pride in offering quality vehicles and great customer service. I’d highly recommend Rhondda Motor Company to anyone looking for a reliable car and a trustworthy dealership.

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"Fantastic company went way above and bey"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

(Used Car + Trade-In) Fair Trade-In & No Games at RMC Traded in my old Honda Civic for a certified pre-owned Mazda CX-5, Craig gave me a fair trade-in offer (higher than others!) and was transparent about the CPO inspection report. The finance process was quick, and they honored the price we agreed on. Follow-up service was prompt too. Trustworthy dealership—will return!"

"Wouldn't go anywhere else!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't recommend this motor company enough! I recently purchased a car from Rhondda Motor Company, which I am over the moon with, a few days after I realised there was a small electrical issue, I let them know straight away and they were so helpful, had the car back and sorted the problem in no time at all, kept me up to speed while the work was being done and all of the staff there are so friendly and helpful, you feel you're in good hands! Will always use RMC for MOT's and anything related to my car as I have complete faith in them that they will carry out a first class service, thank you so much!

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" Ford transit orange 🍊 "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a great looking van from here . And the staff was friendly and helpfull I took the van home . Realised there was a parking sensor fault butt the issue was resolved straight away withing 3 days of asking then a week later the van had a slight connection problem with battrey terminal and I was broken down at the road side for a hour and as soon as I phoned they was straight out to help me and resolved the issue strait away I'd just like to thank the guys here for there efforts and time after sales and everything just great thanks guys awesome 👌

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"⚠️ Deal With Caution ⚠️"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wouldn’t recommend dealing with such a company, absolutely disgusting. Put my wife and daughter’s life in danger with a dodgy vehicle. Our solicitors are currently looking to SUE!!!! Stay well away.

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"Biggest mistake I've ever made "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rhondda Motor Company LTD (owner) 7 months ago Thanks Andrew. You're welcome Charlotte Mcnaught 4 reviews I bought a car from here last September, after one week if driving it I broke down twice in one day and the breaks started makeing a load squealing sound, one of the back doors wouldn't open, the cd player didn't work and the speakers are temperamental, I spoke to rmc after I had taken it to my local garage where they told me there's a air leak, Rmc said they will have a look at the car when they had it for a week I got told there's nothing wrong with the car but they did fix the door problem. I didnt want the car back I asked for a refund which they refused When I had it back it had lacquer peeling on the front bumper which it didnt have when i dropped it off to rmc. It went to my local garage again after it broke down 4 times on they way there i had to pay my local garage £120 for find the problem which was a blocked throttle body rmc garage couldn't seem to find that problem even though the car stinks of petrol and the black smoke coming from that back didnt give them any hint definitely wouldnt advice going to the garage at the back on rmc clueless !!! , At that point I though my problem was solved it was worth just fixing than dealing with the lovely dan who when i bought the car was lovely but he's just a con man, Since September 2023 it has had new breaks which I can expect that's a normal maintenance thing for a car Two weeks ago I had to pay £660 for a new timing chain on the car I didn't know what the noise was when i bought the car but it was like it when i bought it I don't know much about car so it was easy for them at rmc to trick people like me to buying cars that are money pits I have since noticed the petrol tank leaks when it is full the start stop system on the car has always been unavailable so god knows how much that is going to cost me next I did see the bad reviews but I like to make my own mind up about thing shame I didn't listen it has cost me alot of money

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"Awful experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful experience, let me look and test drive the car which initially seemed all well then very quick to get you back in the office, sat down to do the paperwork and payment. Do not trust this company, I went to buy a car from them, we travelled from Cheshire to south wales having an overnight stay due to the distance and nothing locally to me and everything of these cars down south. I did my due diligence, mot, service history checks but this company is a joke and con artists, I was buying a car as an old car I have was causing me problems and costing me a fortune, that I explained to the sales chap and called them to ask about the car and pretty much told me it was perfect mechanically so I bought the car in good faith, however within hours of me getting the car home it has air suspension and it started leaning, next the power steering sprung a big leak that leaked all over my driveway, they paid for a second hand suspension part to be fitted or offered me to take the vehicle back for them to look at despite me sending photos to them of the problems, due to distance and the hassle as would require another overnight stay, lift and if I got a refund and gave the car back which after now reading other people’s reviews I feel it’s unlikely they would’ve been of help so I opted for my home garage to do the work with second hand refurbished parts as agreed, cosmetically the car wasn’t great with a paint blemish on one side that I knew on purchasing it but with being a Lexus it didn’t really bother me as long as the mechanicals are good, that I was told we’re perfect and said I was coming a long way to view the car so I needed it to be as described, next I found the car to be mouldy and I personally think it’d been sitting with the sunroof not closed correctly or cleaned regularly and sat at the back of the forecourt then pulled out and polished a turd when they I heard I was interested, the photos of the car were great on their website, so as soon as they knew they had a buyer interested they polished a turd to out on the front, it still smells of mould inside now and I’ve had to get to damp soaking up bags to put under the seats, also the front passenger door speaker was blown, dashboard cracked which I know is a common problem with these but it added to my headache, the battery then gave out so I had a new one fitted and timing belt changed at the same time as was due not with mileage but age, then the suspension started leaning again which it still does now if it starts that is, anyway next my garage inspected it up here and found some bad rear subframe corrosion, brakes on their last legs too and now I’ve a heap of junk just sitting on my drive that won’t start, I usually look after my cars well, keep them clean and well maintained so this is down to Rhondda motor company as I’ve had mechanics out to it and they can’t fathem it out yet either, we’ve whittled it down to either the starter motor, gear selector issue or an electrical issue of some sort so far, it’s automatic too so it’s just stuck where it is and can’t move it, not easily anyway, so it’s next journey is on a trailer to the garage again, this is all within a year of buying a £5k car with so called good service and mot history and low mileage for the year, only on 90k miles still now, but anyway it’s back to square one as I was and still am with my old car with problems. I would certainly be wary of this company, I paid over the odds and travelled distance in hoping it was a good car but looking at it with all the problems it was overpriced by roughly £3k as that’s what it’s roughly worth now if that if I can get it started again and with all the other problems too. If I could give them less than one star it would be as now if get it started again, its next journey will be to we buy any car, probably get £500 for it if I can keep it starting and doesn’t break down which is my worst fear as now if I do get it started I can’t trust it to get me home, so I’ve lost £4.5k thanks to a dud car from this company. Be aware, do not trust them.

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"Poor customer service and sales process."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had an experience with Rhondda Motor Company LTD that left me very disappointed. The customer service was far below the standard I expected from a so cold reputable company. Sales Process: The sales process was disorganized and confusing. It seemed like the left hand didn’t know what the right hand was doing. Response Time: The response time was another major issue. I had to wait for days to get a reply to my initial inquiry, and when I finally did, it was a generic response that didn’t address my specific questions. Follow-up emails were met with similar delays, making it impossible to get timely assistance. Customer Service: When I did manage to get through it was passed to a legal firm, the lack of empathy and unwillingness to help was startling. There was no attempt to understand my situation or to provide a solution. Instead, I was met with scripted responses that felt cold and impersonal. In conclusion, the poor customer service and inefficient sales process at Rhondda Motor Company LTD have made me realise that not all companies are customer friendly. A company that does not value its customers’ time or business is not one that I can recommend. I would urge anyone who purchases a vehicle has a thorough check by an external company like RAC or AA. So they can't hide behind legal people for their poor actions.

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"fabulous service from staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

staff was super friendly and helpful when i was looking for my first car. very approachable and wasn’t pushy when it came to buying a car. i wasn’t made to feel pressured to buying a car from them, would 100% recommend to everyone.

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gwenda in response to fabulous service from staff

So, did you purchase a car from them, as anyone can be super friendly when selling you a car. Would like to know if you purchased a car from them and if you had any problems with it?

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Dealership Information

Rhondda Motor Company is an Independent dealership that is based in Porth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
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Finance
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Ratings
76 reviews4 out of 5 stars — Rated Very Good
Excellent
55
Very Good
3
Average
0
Poor
3
Terrible
15

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  • Contact Information

    Address

    Rhondda Motor Company
    North Road
    Porth
    CF39 9SH

    Get in touch

    01443 683355
    http://www.rhonddamotorcompanyltd.com/

    Opening times

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    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Rhondda Motor Company

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