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6 reviews from our car dealer reviews community
Leave a review for Richard Sanders Renault and Dacia

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6 reviews from our car dealer reviews community

Leave a review for Richard Sanders Renault and Dacia
Click on the stars to start your review
"Never again. Shocking."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So very disappointing. My car began to limp so I took it straight to a garage after the AA looked at it. My garage sent it to Richard Sanders Citroen to have a recalled part changed. Citroen told them this is very unlikely to fix my car. I spoke to the main dealer the day they said they were doing the work and explained it may need further investigation if the recall won’t fix it. I requested they test drive it and see. To which they said of course. Citroen called me later that day. They said it had fixed the issue and my car was running great. They said it had been on a test drive. I was so surprised but very pleased. I arranged cover at work and went to go get my car. I asked again are they sure it’s fixed. Yes. I filled in a customer card giving them top marks and went on my way. A few miles down the road, on my way back to work, my car showed the same fault and went into limp mode. I do not believe for a second that it was test driven. My car went back to citroen and they said they found a fault with coil packs and need to change them all. I said go ahead but please please test drive it after. Was told it would be done the following day (thurs) and they would let me know. On the Monday I had still heard nothing so I called them. They said my car is fixed and has had 2 test drives and this time it will be fine. Guess what. Anti pollution system faulty again. Still shaking in idle, still misfiring. No improvement. How anyone could test drive this car and think it is okay astonishes me. Again, I do not believe it was test driven. So I call them again, I inform them it is not fixed .. still. I ask for a quote on intake cleaning as I believe this to be the real issue after doing research. I am told the service manager will call me straight back with a quote. 3 days later still no phonecall. Shocking service, will never go back and will never buy another Citroen from them. Ever.

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"Excellent"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a shaky start when there were many staff on holiday, Richard Sanders Northampton pulled out all the stops to make our purchase of our new Citroen a good experience. Richard was very helpful with advice. A family firm that knows how to treat customers. We recommended our son to pay them a visit and he was impressed too and also has a new car!

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"Very pleased "
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Richard Sanders Northampton in February and I am really happy with it. It was clean and in good condition when i collected it and matched it's description other than it had no mats or cigarette lighter but over all very good. It was a good price and the dealer was helpful and friendly.

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"Great experience with Richard Sanders"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Dacia Duster From here back in May. The service was excellent and The car was super good value for money and in lovely condition. There was a very minor issue with the car but that has all been resolved under the warranty now. I would happily recommend Richard Sanders Northampton.

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"Hazel Sarll"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the advise and service we received from Jamie. on the purchase of my Citroen DS3. Would highly recommend .

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"Rutland Wanderer"
4.8 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

Very helpful dealership while still retaining the old fashioned family feel. Highly recommended.

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Dealership Information

Richard Sanders Renault and Dacia is an Franchise dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Dacia, Renault
Franchise Dealership

Services available
Car Hire
Car Leasing
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GAP Insurance
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Ratings
6 reviews4.1 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Richard Sanders Renault and Dacia
Cliftonville Road
Northampton
Northamptonshire
NN1 5BU

Get in touch

01604 235000
http://www.richardsanders.co.uk/find-us/richard-sanders/358/dealershipdetails.aspx

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Dealership Statistics

83%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Richard Sanders Renault and Dacia

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