0% Reviews
replied to
85% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


7 reviews from our car dealer reviews community
Leave a review for Richard Sanders Renault and Dacia
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Richard Sanders Renault and Dacia
Leave a review
"Our Car had her Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I took our lovely Dacia for her service on the 16th of November,we were greeted with a smile, by a chap called Hadley Woodman,who was very personable and explained exactly what would happen and how long it would take,and whether we would like to wait or go home,it was easier for us to stay put! We had a delicious hot chocolate and were kept informed as to what was happening. Unfortunately,our car couldn't be washed as there was a problem with the jet wash,but if we wanted it doing any time we could just pop back and have it done,which we thought was very kind. Hadley proved himself to be a kind and patient young man,who is a credit to Richard Sanders. This review is from Mr. and Mrs. R.Kingwell

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Never again. Shocking."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So very disappointing. My car began to limp so I took it straight to a garage after the AA looked at it. My garage sent it to Richard Sanders Citroen to have a recalled part changed. Citroen told them this is very unlikely to fix my car. I spoke to the main dealer the day they said they were doing the work and explained it may need further investigation if the recall won’t fix it. I requested they test drive it and see. To which they said of course. Citroen called me later that day. They said it had fixed the issue and my car was running great. They said it had been on a test drive. I was so surprised but very pleased. I arranged cover at work and went to go get my car. I asked again are they sure it’s fixed. Yes. I filled in a customer card giving them top marks and went on my way. A few miles down the road, on my way back to work, my car showed the same fault and went into limp mode. I do not believe for a second that it was test driven. My car went back to citroen and they said they found a fault with coil packs and need to change them all. I said go ahead but please please test drive it after. Was told it would be done the following day (thurs) and they would let me know. On the Monday I had still heard nothing so I called them. They said my car is fixed and has had 2 test drives and this time it will be fine. Guess what. Anti pollution system faulty again. Still shaking in idle, still misfiring. No improvement. How anyone could test drive this car and think it is okay astonishes me. Again, I do not believe it was test driven. So I call them again, I inform them it is not fixed .. still. I ask for a quote on intake cleaning as I believe this to be the real issue after doing research. I am told the service manager will call me straight back with a quote. 3 days later still no phonecall. Shocking service, will never go back and will never buy another Citroen from them. Ever.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a shaky start when there were many staff on holiday, Richard Sanders Northampton pulled out all the stops to make our purchase of our new Citroen a good experience. Richard was very helpful with advice. A family firm that knows how to treat customers. We recommended our son to pay them a visit and he was impressed too and also has a new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very pleased "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Richard Sanders Northampton in February and I am really happy with it. It was clean and in good condition when i collected it and matched it's description other than it had no mats or cigarette lighter but over all very good. It was a good price and the dealer was helpful and friendly.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great experience with Richard Sanders"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Dacia Duster From here back in May. The service was excellent and The car was super good value for money and in lovely condition. There was a very minor issue with the car but that has all been resolved under the warranty now. I would happily recommend Richard Sanders Northampton.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Hazel Sarll"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the advise and service we received from Jamie. on the purchase of my Citroen DS3. Would highly recommend .

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Rutland Wanderer"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful dealership while still retaining the old fashioned family feel. Highly recommended.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Richard Sanders Renault and Dacia is an Franchise dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews4.2 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Richard Sanders Renault and Dacia
    Cliftonville Road
    Northampton
    Northamptonshire
    NN1 5BU

    Get in touch

    01604 235000
    http://www.richardsanders.co.uk/find-us/richard-sanders/358/dealershipdetails.aspx

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Richard Sanders Renault and Dacia

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more