0% Reviews
replied to
71% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


7 reviews from our car dealer reviews community
Leave a review for Richard Sanders Used Car Centre
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Richard Sanders Used Car Centre
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fraudsters!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is going to be the worse car dealer anyone could possibly go for. It's a fraudulent and most unprofessional dealership disguised in a big brand and sits in big building! I bought a Hyundai Ioniq 2018 from them in April and paid £300 for a coating over the asking price which was 16.9k and delivery on top. The car was delivered with front bumper damaged and filthy marks inside out, which was then sent back to get repaired and it was delivered again a few days later. The car has not given me anything but grief since day one! Car was serviced with wrong mileage on service book with 5k over the actual mileage on the clock, tells you a lot about their business and checking standards! From the moment I started driving the car, it kept making terrible noise at the rear of the vehicle and braking system was super noisy too. Spent days chasing their so called manager 'Frank' who didn't had a clue about what a good customer service practice is and infact kept trying to call it a coincidence. He didn't even had a clue that in UK as per consumer act, you can return a car within 30 period if found faulty. It took me an email via Motor ombudsman to make him realise that they are supposed to sell a car in good state. Spent days going to different RAC warranty centres, turns out the car had after market cheap discs and pads fitted which were making terrible noise and the tyres were uneven which was causing noise in the suspension. After I threatned them to return the car, they paid £70 each for two new tyres. I thought this would be end of it, but that's not the case as the car is parked in Hyundai garage while I'm typing this message and is in pieces as there seems to be an another issue with the hybrid unit. I am hoping it will be covered by the warranty, but the sheer inconvenience and bad service I have received after spending over 17k for a car from a garage 2 hours away from me thinking it's a good reputed garage is atrocious. I would never recommend this garage to anyone ever and I really hope people sitting at the top of the company read this feedback and take some action. Don't believe their fake tests they claim to have done on their vehicles!!! Please stay well clear off these people and buy it from the original dealer. I have made the mistake, but I'll post my feedback on all platforms to reach out to other buyers.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Awful "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely awful treatment at this garage . I am appalled at the way I have been treated .

"Service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Clio. I found the service to be extremely helpful and cooperative. I did have a couple of problems and took car back for them to have a look at and they were more than happy to fix the problem. Love my new car. Salesman was top notch and even rang me to see if i was happy with my car. Overall i would highly recommend Richard Sanders Used Car Centre. Very satisfied customer

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Very helpful and patient Sales team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My faithful old Toyota Rav 4 died on me suddenly so have to buy a used car to get me to work asap. I lIve in a village with no transport but was told Richard Sanders on Northfield Avenue have great choice if used and new. I am very confused and scared of getting another car (it's an age thing !!!) but Jeremy of Richard Sanders Kettering has been so very helpful searching for my requirements and so patient too. I still need to choose but I would recommend them highly. They had a great choice like no other, I am just very hard to please and indecisive after having same car so long. All the guys helpful but shout out to Jeremy.

"Did not return calls"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a used car from the Richard Sanders Honda garage on Northfield Avenue. Was, happy enough with purchase, but slight problem with car, so phoned to get the salesman who sold us the car to get it sorted four times, always busy and did not answer our calls, still ongoing, Very disappointed with the service when they say customer comes first.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"my personal Richard Sanders review"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have given this Richard Sanders branch top marks for customer service they were friendly and polite, that being said I was disappointed to find once I washed and polished the car a few deep scratches which I wasn't told about.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Katie C"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman at Richard Sanders was always there to answer questions about all of the cars, he didnt need to look in brochures, he just knew, wasnt at all pushy and was laid back but there when we needed him which is what we like. We purchased a Dacia Sandero from him in the end and as a car dealership goes we would recommend Richard Sanders Renault.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Car Leasing Deals

Kardi Powered

Dealership Information

Richard Sanders Used Car Centre is an Franchise dealership that is based in Kettering. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.4 out of 5 stars — Rated Average
Excellent
3
Very Good
2
Average
0
Poor
0
Terrible
2

Add Review

  • Submit new information

  • Contact Information

    Address

    Richard Sanders Used Car Centre
    Northfield Avenue
    Kettering
    Northamptonshire
    NN16 9HU

    Get in touch

    01536 411533
    http://www.richardsanders.co.uk/used-car-centre/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    71%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Richard Sanders Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

    Learn more about how our service works below.

    Find out more