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62% Recommend
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27 reviews from our car dealer reviews community
Leave a review for Richlee Motor Co Ltd
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27 reviews from our car dealer reviews community

Leave a review for Richlee Motor Co Ltd
Leave a review
"2 great cars purchased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my second car from Richlee Motors The first was really a good buy and my second was just perfect for my son. Very polite sales team and all round lovely staff. Definitely recommend.

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"Rude salesmen "
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Richlee in Billericay within the last week or so, the sales man ‘don’ was chirpy and helpful, was looking at trying out an automatic Abarth I had my eyes on and have had my eyes on since they posted it, I hadn’t driven an automatic abarth before and heard a lot of mixed reviews so before I went and spent nearly £17k on a car without financing it, of course I wanted to give it a go. The automatic wasn’t for me, was a bit laggy no fault of the dealership it was just not the car for me and I knew I would prefer a manual. The sales man asked mine and my partners opinion on the automatic gearbox and got defensive and rude when we advised we didn’t like how the gearbox worked. I advised I was also interested in one of the manuals they had but he wouldn’t give me the keys to look around it as he got all up tight and rude. He lost a sale that day but i would never buy my car from that place. The cars are overpriced and not even checked over before allowing people on test drives (also test drove a car there previously and the wheel bearings had gone, when I advised the salesman if this his response was ah well we haven’t done our checks on it yet, baring in mind it had been up for sale for around 2/3 weeks. Steer clear and spend your heard earned money somewhere where the staff are more polite and willing to help.

"A relaxed & friendly sales environment.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Richlee Motor Co Billericay to look for a car for my elderly parents and the staff there were superb. They treated my parents with great respect, even offering to deliver the car to them and to stay and make sure they got familiar with the car and were confident with the controls. The sale went very smoothly indeed and my parents are delighted with their car. I don't ever leave reviews - but I am going to just this one time as I think it is well deserved. Many thanks to you all - first class.

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"Bodged Car Poor Customer Service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Focus from Richlee Motor Co, 1 week of driving went into limp mode, found a door seal had been siliconed into place when it came loose and that the passenger door retaining clip hinge was loose. Took back for problems to be sorted no courtesy car and no was down to us to keep track of what was happening repair wise. Got car back to find a hole where the retaining clip was (this or be without a car for a week as they were waiting for the part) . Got car back today that the part they were waiting for seemingly was just a washer have they just bodged a fix. Still has same problem but now car is damaged.

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"THIEFS CON MEN! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put a deposit on a car but had to leave to circumstances changing, Richlee Motor Co then refusing to give deposit back! Absolute con men, thief's disgusting way to run a business!

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"Only because you can’t leave 0 stars!!!!"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After signing the finance document, they decided I owed more money. I refused and took it to the trading standards as they were trying to rip me off. Nothing but trouble with this company! Jerry, the manager at the Richlee Motor Co Rayleigh branch is a really nasty piece of work, out the phone down on me a number of times, I was only talking to him in a quiet tone but he didn’t like that a woman had more brains than he wanted. Also, emailed the director of the company. He didn’t even bother to respond. Myself and my family will never trade with this company again.

"Car Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Richlee Motors Rayleigh on 8/05/2019 from Colin Selisko The experience was a credit to Colin and Richlee Motors as we were made to feel comfortable relaxed and special, they couldn't do enough to help us in the purchase of our new motor. Would recommend Richlee Motors to Everyone

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"Great car and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been very impressed with Richlee Motor Co since purchasing my car from them a month ago. Noticed a scratch on the bodywork, took it in to them and they did a scuff repair for free, dealt with Colin who was extremely helpful.

"Absolutely five star* service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richlee Motor Co are a fantastic company to deal with from the moment we arrived we were treated First Class service! We will definitely make the trip from Northern Ireland again! Worth the journey

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"Buying a second hand car"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking to exchange my golf which I had for 9 years, browsing round Richlee Motor Co I spoke with (old) Paul next thing I'm driving a 3year old VW Tiguan away from the forecourt; very pleasant company to deal; great backup service afterwards nothing is too much trouble; would definitely try there 1st next time I am looking to change my vehicle.

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Dealership Information

Richlee Motor Co Ltd is an Independent dealership that is based in Rayleigh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
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Servicing
Used Car Sales
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Warranty
Ratings
27 reviews3.7 out of 5 stars — Rated Very Good
Excellent
17
Very Good
1
Average
1
Poor
3
Terrible
5

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Contact Information

Address

Richlee Motor Co Ltd
Spur Garage London Road
Rayleigh
Essex
SS6 9EY

Get in touch

01268 785368
http://www.richlee.co.uk

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Dealership Statistics

62%
Would recommend this dealer to family and friends
7%
Percent of reviews responded to by this dealer

Additional Information About Richlee Motor Co Ltd

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