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9 reviews from our car dealer reviews community
Leave a review for RightGear Motorcycles Limited
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9 reviews from our car dealer reviews community

Leave a review for RightGear Motorcycles Limited
Leave a review
"Shockingly poor motorcycle dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Stay away from this dealer would be my advice. The owner is unresponsive and the service is cowboy standard.

"Rude and disgusting owner"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rude and disrespectful owner!!! I have purchased a brand new bike and a helmet was included in the price, as a free gift. Upon delivery of bike, there was no helmet however the owner said that he forgot to take it and it will be posted to be delivered on the next day. On the following day, I have called to find out if it was sent as being excited my bike and the same gentleman answered the phone, to be told that first there is no helmet included. When I have mentioned that I want to return the bike as under any circumstances I will not accept to be lied in my face, the same gentleman started being rude and sarcastic, at the end to say that "if I wanted so badly to come and collect it myself (about 1h driving each way) or it will be posted to be delivered at some point next week". I felt very disappointed and found the owner very rude and unprofessional. So I went to pick it up myself...however, the experience was poor and there was no need for rudeness or shouting! At the end of the day... I'm not the first highlighting such unprofessional behaviour! Still have 2 years of warranty with the manufacturer but will be moving my business somewhere else where I may be treated with more respect.

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+2 Found this review helpful
"Rightgear motorcycle is totally scam"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy anything from this store I bought a brand new moped 125cc After a month its starts breaking down every month They don’t even how to repairs They jus keep taking my money Still can’t repair and i had a fight with owner Dont know how to talk with customers,, very rude behaviour,, mannerless people in that store. They dont even refund They are theif especially owner is big mother fucker

"Very helpful! Very good first impression"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I dont understand why so many customers have left such scathing negative feedback for Rightgear Motorcycles Ltd! I purchased a brand new bike from them recently and Graham and his older partner, I assume his dad, bent over backwards to help. Granted Im new to them but first impressions are the last as they say. I cant say anything wrong with them so far. I would give them 5 stars but as its early days yet, 4 stars are adequate!

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+0 Found this review helpful
"what a useless company, never again!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

get completely messed about for a spare part by RightGear Motorcycles, took 5 weeks. for only the wrong part to arrive. never again will i call these clowns. and to top it off no invoice supplied. totally unprofessional. Graham your a superstar for bad reviews.

"never again!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dropped my motorbike off to rightgear motorcycles in Iver with an electrical charging fault, got diagnosed very fast with a faulty stator then had to wait 11 days (9 working) because apparently that is how long you have to wait for a part that normally gets delivered the next working day and which can be found (genuine or after market) almost everywhere you look; every time I called I've been told the part is hard to find at the right price ;eventually went and picked it up, matey from the rear of the shop rode it up to the front with his hands covered in oil and black stuff and had a smile on his face when I pointed that up; on top of all this the 'mechanics' left a loose bolt in my left hand fairing, a cable unplugged and I cannot find the little plug left through the hole in the same fairing for my trickle charger, great stuff from proper professionals, never again!!

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+3 Found this review helpful
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"Terrible Fraudster and Cheater"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi. Please never ever make mistake to repair buy a new or used motorcycle from Graham at Rightgear Motorcycles. He is famour for lying aggresive and not picking up calls and winding up until you loose hope. I am succesful in taking him to court and passed a judgement against him. All other should also do the same so he should be pinned down for making people sufferings.Country court judgement dates 28 March 2019 as prove. He is well known in other motorbike mechanics for cheating people as desperate people have to take their damaged machines to other places for repair. Even the mechanics looks school leavers. Please look his comments all over internet and decide to not involve.

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+4 Found this review helpful
"This motorcycle dealer is really bad."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The only way to get through to Rightgear Motorcycles on the phone, is if you call their sales number. Once the owner has your money, all service stops. He doesn't want to know about breakdowns, or warrenties. Buyer beware.

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+7 Found this review helpful
"AVOID THIS COMPANY!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a brand new scooter 2 months ago, it broke after one week and I had it repaired for the same problem 3 times. It is quite frustrating to deal with them, they NEVER answer or return your calls. Although they promised me they would have fixed it and upgraded it for free I requested a refund as the item was clearly not fit for use and I didn't feel safe. They became very aggressive and instead of an apology they denied all our agreements and started to say I have abused the scooter and called me a lair ....!! I am not used to this kind of service, to be honest. I am 41 years old, not a teenager and only commute 7 miles a day on a very straight and easy road. Do not buy their products. Bunch of amateurs that have no idea what business and customer service is -- After having published this review on yell.co.uk, I have been blackmailed by the company that I either remove my comment or they would have refused any support. I have then contacted another brand seller explaining my problem and they interrupted me saying 'oh I know exactly who you are talking about, Graham, yes he is a well known bully' this says a lot! ... they have already arranged a pick up, repair and delivery of my scooter under warranty. Finally some professionalism...

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+6 Found this review helpful

Danish in response to AVOID THIS COMPANY!!!

Hi I got judgement against Graham of Rightgear Motorcycles Ltd Iver. If you need any info get in contact with me please. Regards. Danish. 07801753654.

Dimitar in response to AVOID THIS COMPANY!!!

Hi there. Just read your review of Right Gear & Graham. At the moment I'm experiencing some similar problems with him. Bought a new bike from him, looks like faulty one. One repair, two days later same problem. Since then month and a half, can't get him to pick it up and so on. Do you have any advice? A possible refund would be the best option (he said no because I paint it differently). Or can I use the warranty with somebody else? Thanks

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Dealership Information

RightGear Motorcycles Limited is an Independent dealership that is based in Iver. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
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Ratings
9 reviews1.5 out of 5 stars — Rated Terrible
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
7

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  • Contact Information

    Address

    RightGear Motorcycles Limited
    40 Bathurst Walk
    Iver
    Buckinghamshire
    SL0 9BH

    Get in touch

    01753 655511
    http://www.right-gear.co.uk

    Opening times

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    Dealership Statistics

    11%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About RightGear Motorcycles Limited

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