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My review follows the theme of some of the other comments left. The service reception and workshop departments are not fit for purpose and would certainly be a major reason why i would never buy/lease a Range Rover again. The vehicles are superb until they go wrong and then the nightmare begins. Time after time the vehicle goes in for a simple fault early in the morning and either is not ready at the end of the day or has to be returned because the fault reoccurs. I run a major business and if my customer facing departments performed as Lloyd Landrover i would have no business left, In my opinion the business is surviving on the excellent reputation of the brand and the previous ownership and staff
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We have the misfortune that our nearest Land Rover dealer is Lloyds in Ripon. Over the years we have had numerous problems. One vehicle I took in 4 or 5 times to fix with no luck. Took it to another dealer who fixed it first time. They said it would be different under new management but they seem to be exactly the same. Avoid if you have any alternative.
Reviewer has confirmed their email address
I have bought 4 new vehicles from Ripon Land Rover over the past 5 years. They have always ended up doing the best deal and give great customer service. I had issues with one of the vehicles and they bent over backwards to make sure the problem was resolved and I was happy.
Ordered a evoke in December 2013 for delivery in April 2014. No word from them until I rang them in may2014. My order had been put back to august! AVOID THIS DEALER
Lloyd Land Rover Ripon is an Franchise dealership that is based in Ripon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: Cars
Manufacturers: Land Rover
Franchise Dealership
Excellent | 1 | |
Very Good | 0 | |
Average | 0 | |
Poor | 1 | |
Terrible | 2 |
Lloyd Land Rover Ripon
Hutton Bank
Ripon
North Yorkshire
HG4 5DT
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