Car Dealer Reviews is an
official partner of Auto Trader
Poor workmanship and ridiculously bad value for money is just the tip of the iceberg. The customer service and aftercare is been beyond a joke. I had to chase numerous times just to find out when I would get my car back (as I wasn't offered a courtesy car/transport or anything). I kept getting told I would get a call back and it just never happened. This should have been my first red flag. The main issue was that they tried to take advantage of somebody that doesn't know very much about cars. I took my range rover evoque up for the front door lock fixing. A few calls back and forth and there were a few other issues including it needing a new sensor. At this point it was up to £675. After a vehicle health check (which is apparently just 'looking' at the car, they advised that I needed a new DPF heatshield and knox sensor - to the tune of £2,000. I took it back to the dealership where I originally bought the car (less than 2,000 miles ago) and was informed that whilst it did need a DPF heatshield, they could buy a non landrover part for around £30. I was also told told that the casing on the wiring for the knox sensor had chafed, but there was NO damage to the wires - so it DID NOT need a new knox sensor. When this was put to landrover, they said that they won't fit non landrover parts, so it would need the full exhaust replacing (for a £30 part). When initially speaking to them, I was under the impression that the full thing needed replacing. Had I not spoken to my fiance and taken it for a second opinion, I would have been an additional £2,000 out of pocket for work that didn't need doing. Apparently, according to landrover this is fine though because 'I didn't end up having the work done'. Avoid these rip off merchants at all costs - who knows how many other people have paid for work done that didn't need doing! 😡😡😡
My review follows the theme of some of the other comments left. The service reception and workshop departments are not fit for purpose and would certainly be a major reason why i would never buy/lease a Range Rover again. The vehicles are superb until they go wrong and then the nightmare begins. Time after time the vehicle goes in for a simple fault early in the morning and either is not ready at the end of the day or has to be returned because the fault reoccurs. I run a major business and if my customer facing departments performed as Lloyd Landrover i would have no business left, In my opinion the business is surviving on the excellent reputation of the brand and the previous ownership and staff
We have the misfortune that our nearest Land Rover dealer is Lloyds in Ripon. Over the years we have had numerous problems. One vehicle I took in 4 or 5 times to fix with no luck. Took it to another dealer who fixed it first time. They said it would be different under new management but they seem to be exactly the same. Avoid if you have any alternative.
I have bought 4 new vehicles from Ripon Land Rover over the past 5 years. They have always ended up doing the best deal and give great customer service. I had issues with one of the vehicles and they bent over backwards to make sure the problem was resolved and I was happy.
Ordered a evoke in December 2013 for delivery in April 2014. No word from them until I rang them in may2014. My order had been put back to august! AVOID THIS DEALER
Lloyd Land Rover Ripon is an Franchise dealership that is based in Ripon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Lloyd Land Rover Ripon
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at email@example.com
There aren't currently any photos for Lloyd Land Rover Ripon, help complete this page by uploading your own.
What photos are right?
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.