Charlie and Shane are running a Scam, they are selling defective cars, Charlie is full or Arrogance and have a pathetic attitude so does Shane both are compulsive liars and dishonest and untrustworthy. I waited months before I got the car and till date I have not been informed about the problem of the car or the work that was carried out, don’t waste your precious time and hard earned money go and spend it somewhere else.

What can i say about this dealership. Honest, friendly and competitive. This is my fifth car ive purchased from Riverside car sales and they have always been a pleasure to deal with. My latest purchase was dealt with by Eddie and i can only say what a pleasent person to deal with. Nothing was to much and i am more than pleased with the service that i received. I cant recomend this dealership enough. Thankyou so much and i will be back.

If you wanted a decent car and reliable I wouldn’t buy at river side car sales. They don’t care about the cars, they would rather it sorted quickly than properly. The staff members are all rude especially the boss rob who thinks he’s above everyone but in reality just arrogant . All the staff just spend all day on their phones and if you have any problems with the cars they just don’t care. Definitely don’t buy from here, look at reviews online and you will see 70% at below 2 stars

Worked at riverside till recently very bad company where the owner has told me him self they buy uncategorised crashed vehicles fix them and sell them off the forecourt as if they haven’t been crashed they spray old carpets instead of cleaning them they over sell finance even if you can afford the car as they earn more commission on it the garage doesn’t actually mot the cars they just sit outside and say they have had a mot they are the harry wormwood of garages in burton as someone who has seen everything that happens there I advise people to steer clear of this place they have one thing on there mind and that’s money they don’t care if you have kids they will rip anyone off

Warning if you’re looking at buying a car!! We visited riverside car sales and were happy with the service we received at the start. We picked up our car on the 18th June and the customer service from Eddie was great. We brought the £300 service and MOT package with our car as we thought this seemed like a good deal. On the Sunday we noticed a rattling sound coming from the left front side. I rang the garage on the Monday and they got us in at their service department for it to be looked at. The service team told me the shock absorber was broken and needed replacing. I picked the car up the following day and noticed that the knocking was still there so I rang back and told them and again I was booked in. I was told my car needed more work doing to it now and the work was done. I told the service team I had lost confidence in them due to it having an MOT with no advisories the Thursday before collection. I rang and spoke to somebody from the sales team and expressed my concern as they had the car 3 times and there were still issues therefore I wanted a refund on the service and warranty package. I was told he would have to speak to his director about this as it was a none refundable product. Fast forward to picking my car up on Friday night from the sales team, I was greeted by Rob and Shane. Shane showed me a sheet with the work that had been done ( as I requested). I asked if this should not have been picked up on an MOT or as an advisory as previous cars I’ve had mot’d have had shock absorbers on here. Rob came over and asked me if I realised that an MOT was the most basic check on a car and didn’t mean a car was roadworthy or safe…. So I asked if that meant he didn’t care if his cars were road worthy or safe then. He was quite aggressive in his reply telling me how offensive I was and that I had already upset all of his service staff by saying I had lost my confidence in them. When I tried to respond he shouted ‘ did you say you’d lost confidence Yes or no’? He said this twice as I tried to respond but wouldn’t let me speak until I had said no. I said that actually I had lost confidence and I think that’s quite right following the issues. He told me a normal person wouldn’t say that and they’d ring back and say it wasn’t quite right… I asked again for a refund on the service and MOT plan I had purchase. I was told this is not refundable. I said to be honest then I think I want to refund the whole thing as the experience hasn’t been great and I’m within my 14 days and actually because I’m a women you’re talking down to me. Shane they responded saying I was so offensive for calling them sexist. Rob told me to get out of his car garage and that I was not allowed to return there. I said if I’m not allowed to return then how am I supposed to use the service plan so I want refund and he just kept shouting get out and leave the courtesy car key in the car and don’t come back. I felt very intimidated as they started walking towards me shouting so I left. The next day my father in law returned and miraculously I ended up being refunded the money. So clearly sexist and thought they could get away with ganging up on a pregnant women. Disgusting service!

Big thumbs up to Charlie 👍made the whole thing quick and simple. Even more impressed with my new car now I've had a chance to have a little play with it. As you do. So far so good.😁😁😁

made a enquiry of a car was told will get a call back as service book was missing called everyday and was told will get a call back called today been sold cars been sold no call back was very keen on going to buy the car pure waste of time and let down don't bother wasting your time with this company as it will break your high expectations

Purchased a BMW from riverside cars for my son today. Impressed with the service we received could not have been better, Charlie the salesman was brilliant. Would not hesitate to purchase from this garage again,