76% Reviews
replied to
62% Recommend
to friend


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67 reviews from our car dealer reviews community
Leave a review for Rix Motors
Leave a review

67 reviews from our car dealer reviews community

Leave a review for Rix Motors
Leave a review
"Awful, unprofessional and money grabbers"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car for a lot more than it is actually worth, so many problems have happened with my car within a year and they ain’t even bothered! Emailed and phoned them many times and heard nothing back, awful customer service.. AVOID!

"Terrible company poor customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and polite when you are buying but not interested when you have a problem and need help, fob you off with contact after sales who are well briefed in not paying for anything favourite phrase is “it’s not covered under the warranty” poorly prepared cars all about the profit and not interested in customer care !!!

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+0 Found this review helpful
"Bought a car from Rix unseen & delivered"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took delivery of a 2011 Range Rover from Rix Motor Company Ltd on 28/04/2021 and dealt with only Scott Campion throughout all the emails Over the next few weeks found timing belt should of been changed 3 years previously ( nothing to do with Rix Motors obviously ) Non existent lower arm bushes which is a major fail on an mot even though it had a new mot from Rix ( they eventually offered to pay for the bushes even though I hadn't followed their protocol for faults which I didn't know about ) I paid for the belt & lower arm bushes myself( garage would not allow car back on the road without bushes being done ) How did it get a new mot with that fault ?? A mystery, but nothing to do with Rix Motors obviously Parking sensors front and back not working ( nothing to do with Rix Motors obviously ) They refused to have the car back within the 30 day period under the Consumer Rights Act 2015 even though the car is still faulty ( parking sensors ) Next time I buy a car I will do the following: Do not part exchange, sell it yourself unless you are happy with the equivalent of we buy any car etc. They only made around 6k profit on mine DO see the car in person and spend as many hours as it takes to test everything works exactly as it should or walk away ! DO look at the service book and if a lot of entries hand written with no stamp or signature, walk away ! DO NOT expect any consumer rights you have to be honoured and you will not generally be disappointed ! Do not believe that because it is at the top end of the price it will be better ! Top man Scott and please use the money from the bushes to buy yourself a pat on the back !

"wow brilliant"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

great customer service will be back again.

"Con artists anything for a sale! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold a car and advised it had required spec that wasn’t on the car and dealership wouldn’t rectify mistake even though I’m disabled and require that functionality

"Worst company around "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car online. Paid whole money through a bank. Jamie took 2 days delaying the process asking for every piece of paper refusing to give a car. When after 2 days all has been agreed and I have arrived at rix showroom I has been told that for some reason it has been cancelled. Jamie and whole rix company really do not value customers so my advice would be to look somewhere else

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+4 Found this review helpful
"Sell cars with faults"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a audi a5 of rix motors and justed over a year later the car is at over 10 thousand pound in repairs nothing was rix motors faults didn't know the car had piston trouble had engine rebuild after 2 months of having the car new brakes water pump would not buy a car off this company I've justed been left with a big debt really been ripped off by a garage selling cars with problems

"Fiat 500"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought the car had problems with it told me they had fixed it but still broke now there saying 6 months old now can't touch it.....but been pandemic for 14 weeks disgraceful after sales is disgusting don't even ring you back....buy else where be warned

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+6 Found this review helpful
"Absolutely the worst dealership we have "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We paid £15.500 for a Mercedes 18 months ago .we only had the car 3 months when l had to get the brakes and discs changed on the front .then l had to buy two new tyres .then the battery kept going flat .l. was given a 2year parts and aslabour warranty. but they said l wasn't covered for any electrical problems .finally l tried to get rid of it.l was offered £6.900 off two dealers.. my advice DONT GO NEAR THEM .

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+14 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend rix motors.very helpful and friendly staff.Offered tea,coffee and even dinner while at the garage.would definitely buy from there again.

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Dealership Information

Rix Motor Company is a used car dealership that is based in Warrington, Cheshire.

If anyone has had an experience at this dealership then please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
67 reviews3.6 out of 5 stars — Rated Very Good
Excellent
42
Very Good
0
Average
3
Poor
6
Terrible
16

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Contact Information

Address

Rix Motors
Hawleys Lane
Warrington
Warrington
WA2 8JP

Get in touch

01925 230360
http://www.rixmotorcompany.co.uk

Opening times

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Dealership Statistics

62%
Would recommend this dealer to family and friends
76%
Percent of reviews responded to by this dealer

Additional Information About Rix Motors

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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