85% Reviews
replied to
68% Recommend
to friend


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60 reviews from our car dealer reviews community
Leave a review for Rix Motors
Leave a review

60 reviews from our car dealer reviews community

Leave a review for Rix Motors
Leave a review
"Fiat 500"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought the car had problems with it told me they had fixed it but still broke now there saying 6 months old now can't touch it.....but been pandemic for 14 weeks disgraceful after sales is disgusting don't even ring you back....buy else where be warned

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+1 Found this review helpful
"Absolutely the worst dealership we have "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We paid £15.500 for a Mercedes 18 months ago .we only had the car 3 months when l had to get the brakes and discs changed on the front .then l had to buy two new tyres .then the battery kept going flat .l. was given a 2year parts and aslabour warranty. but they said l wasn't covered for any electrical problems .finally l tried to get rid of it.l was offered £6.900 off two dealers.. my advice DONT GO NEAR THEM .

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+10 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend rix motors.very helpful and friendly staff.Offered tea,coffee and even dinner while at the garage.would definitely buy from there again.

"Fiesta st "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Once again rix motors were fantastic, brought my corsa back to rix motors and swapped it for an st, everything went smoothly and thanks to chris I got the car I wanted, always a pleasure dealing with rix motors

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+1 Found this review helpful
"Nice to deal with and nice people "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Clive the driver and Steve at Rix Motors, made everything's pleasant and nice people would recommend.

"pleasant and helpful sales staff "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sam was both helpful and aloud the car to sell its self without being pushy which I appreciated.

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+0 Found this review helpful

Staff from Rix Motors in response to pleasant and helpful sales staff

Good Afternoon Graham, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍

"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service, very friendly and down to earth staff! Thank you to Rhys for helping me with getting my first car. I had all the information I needed and a very fast service. Would definitely recommend Rix Motors! Thanks again for the excellent service.

Staff from Rix Motors in response to Amazing service

Hi Emma, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍

"Not helpful at all "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been asked by Rix a few times now to remove my review. however I will edit this for the safety of other purchasers ****** FORD FOCUS RS YG60GXA ******. Had to be returned to the company as it has an serious engine fault. The vehicle is losing oil at a rate of 2litres per 300 miles. and requires a engine rebuild which could cost the new owner £2300. Rix would not help in anyway fix the problem and bought the it back from ourselves. PLEASE MAKE SURE THERE ARE RECEIPTS FOR THIS REPAIR BEFORE PURCHASE.. this car was within one month of purchasing and also had an extended warranty which would not be honoured. We were offered £500 to keep the car with a massive fault and basically no future re sale value. After dealing with the manager Barry who helped us buy the car he made us feel like it was our fault. Now left with no car and a “ no hard feels “ quote ....Really unhappy and lost confidence in Rix. I have formally made a complaint to the finance company about these as you as a customer have rights stating if the car has faults it should be repaired or replaced. Also contacted trading standards as I feel like they are misleading in the advertisement of this car as what happened with ourselves.

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+7 Found this review helpful

Staff from Rix Motors in response to Not helpful at all

Hi Steve, I was disappointed to read your review particularly as we worked so hard with you to resolve things amicably, I think it is only fair to mention that we did give you a full refund plus some extra to cover costs that had been spent on the car during your sons ownership, you stated at this point that you did not want to purchase another car from us so it is difficult to understand what conclusion you wanted as to my understanding we did what you asked us to do by taking the car back and issuing a full refund, I hope that this gives a little more of a balanced view on your experience, Kind Regards Rix Motors.

"Great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got my 2nd car from Rix Motors today got good px for the one bought last year 1st class service from all especially Chris thanks

Staff from Rix Motors in response to Great company

Hi Peter, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍

Staff from Rix Motors in response to Great company

Hi Peter, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍

"Amazing Team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot express how happy I am with Rix Motors, from Scott who was lovely and professional from the start to Steve and Colin in aftersales, who are absolute darlings. I could not have asked for more. I had a hiccup and they more than stepped up with looking after me. I am so grateful and will absolutely recommend them to anyone. Well done guys, see you again

Staff from Rix Motors in response to Amazing Team

Hi Angela, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍

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Dealership Information

Rix Motor Company is a used car dealership that is based in Warrington, Cheshire.

If anyone has had an experience at this dealership then please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.8 out of 5 stars — Rated Very Good
Excellent
41
Very Good
0
Average
3
Poor
6
Terrible
10

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Contact Information

Address

Rix Motors
Hawleys Lane
Warrington
Cheshire
WA2 8JP

Get in touch

01925 230360
http://www.rixmotorcompany.co.uk

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

68%
Would recommend this dealer to family and friends
85%
Percent of reviews responded to by this dealer

Additional Information About Rix Motors

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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