Bought the car had problems with it told me they had fixed it but still broke now there saying 6 months old now can't touch it.....but been pandemic for 14 weeks disgraceful after sales is disgusting don't even ring you back....buy else where be warned
Reviewer has confirmed their email address
We paid £15.500 for a Mercedes 18 months ago .we only had the car 3 months when l had to get the brakes and discs changed on the front .then l had to buy two new tyres .then the battery kept going flat .l. was given a 2year parts and aslabour warranty. but they said l wasn't covered for any electrical problems .finally l tried to get rid of it.l was offered £6.900 off two dealers.. my advice DONT GO NEAR THEM .
Reviewer has confirmed their email address
Would highly recommend rix motors.very helpful and friendly staff.Offered tea,coffee and even dinner while at the garage.would definitely buy from there again.
Once again rix motors were fantastic, brought my corsa back to rix motors and swapped it for an st, everything went smoothly and thanks to chris I got the car I wanted, always a pleasure dealing with rix motors
Reviewer has confirmed their email address
Thanks to Clive the driver and Steve at Rix Motors, made everything's pleasant and nice people would recommend.
Sam was both helpful and aloud the car to sell its self without being pushy which I appreciated.
Reviewer has confirmed their email address
Staff from Rix Motors in response to pleasant and helpful sales staff
Good Afternoon Graham, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Outstanding service, very friendly and down to earth staff! Thank you to Rhys for helping me with getting my first car. I had all the information I needed and a very fast service. Would definitely recommend Rix Motors! Thanks again for the excellent service.
Staff from Rix Motors in response to Amazing service
Hi Emma, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
I have been asked by Rix a few times now to remove my review. however I will edit this for the safety of other purchasers ****** FORD FOCUS RS YG60GXA ******. Had to be returned to the company as it has an serious engine fault. The vehicle is losing oil at a rate of 2litres per 300 miles. and requires a engine rebuild which could cost the new owner £2300. Rix would not help in anyway fix the problem and bought the it back from ourselves. PLEASE MAKE SURE THERE ARE RECEIPTS FOR THIS REPAIR BEFORE PURCHASE.. this car was within one month of purchasing and also had an extended warranty which would not be honoured. We were offered £500 to keep the car with a massive fault and basically no future re sale value. After dealing with the manager Barry who helped us buy the car he made us feel like it was our fault. Now left with no car and a “ no hard feels “ quote ....Really unhappy and lost confidence in Rix. I have formally made a complaint to the finance company about these as you as a customer have rights stating if the car has faults it should be repaired or replaced. Also contacted trading standards as I feel like they are misleading in the advertisement of this car as what happened with ourselves.
Reviewer has confirmed their email address
Staff from Rix Motors in response to Not helpful at all
Hi Steve, I was disappointed to read your review particularly as we worked so hard with you to resolve things amicably, I think it is only fair to mention that we did give you a full refund plus some extra to cover costs that had been spent on the car during your sons ownership, you stated at this point that you did not want to purchase another car from us so it is difficult to understand what conclusion you wanted as to my understanding we did what you asked us to do by taking the car back and issuing a full refund, I hope that this gives a little more of a balanced view on your experience, Kind Regards Rix Motors.
Got my 2nd car from Rix Motors today got good px for the one bought last year 1st class service from all especially Chris thanks
Staff from Rix Motors in response to Great company
Hi Peter, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Staff from Rix Motors in response to Great company
Hi Peter, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
I cannot express how happy I am with Rix Motors, from Scott who was lovely and professional from the start to Steve and Colin in aftersales, who are absolute darlings. I could not have asked for more. I had a hiccup and they more than stepped up with looking after me. I am so grateful and will absolutely recommend them to anyone. Well done guys, see you again
Staff from Rix Motors in response to Amazing Team
Hi Angela, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Rix Motor Company is a used car dealership that is based in Warrington, Cheshire.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Rix Motors
Hawleys Lane
Warrington
Warrington
WA2 8JP
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