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Really poor service, we were lied to & almost cheated out of £500! Told car was taxed it wasn't. Manager doesn't care, not interested with a poor attitude. Will never use this company again!
Good communication pre sale which was good. Car was in as described condition. Interior could have been a bit cleaner. could have given the car £10 worth of fuel with the price being paid for it...
Reviewer has confirmed their email address
I bought a car from Roadstar Automobiles. They told me the missing owner’s manual would be posted to me, nothing arrived. I called them and was told they’d send it, nothing arrived. I was told I had a 3 month AA warranty. I emailed Roadstar customer care department with a warranty claim, no reply. So I called them, was told their customer care department would be in contact, no contact. It appears that once you leave their premises they don’t want to know.
Reviewer has confirmed their email address
Annoyed person in response to After sales non-existent
Absolutley agree with this reviewer shocking after sales service, also the AA warranty is useless.. Car purchased from Roadstar, has many faults that could be easily fixed. Complaint was made the next day after purchase and nearly 1 year later, still no resolve. This company has NO complaints procedure, NO after sales service despite what their website states. Never trust this company, they DO NOT CARE, make a complaint and they will NEVER take you seriously, they will run rings around you for months with their nonsense responses. If you doubt this review, please contact Trading Standards and ask them .... Be warned.
My son found the car he wanted on line, a focus ST and quickly arranged a viewing. We were looked after on arrival and the car was clean but did have to be “got out” to test drive. My son was happy and the car was ready to go so he purchased that same day. There was a problem when we got the car home in the fact that the the tyres kept going down (all 4) so I rang up and explained the situation, the lady immediately organised for a tyre pressure and leak test to be carried out that same day.. I took it down and it was found they were all leaking so replacement valves were fitted and paid for by roadstar. Extremely happy and would definitely recommend and buy from them again.
Reviewer has confirmed their email address
Best place to buy a car in the uk. Cars are top spec and perfect condition. Fully checked. I recommend
Reviewer has confirmed their email address
Very good experience for me today with Roadstar. Very pleased with my new car and how I was looked after by Joseph. The only thing that could be improved upon arrival is assistance from the staff with where to park your vehicle there are not many options when it’s busy.
Great services and very helpful staff. I bought my Honda Civic from Roadstar last August and i could't be happier.
Reviewer has confirmed their email address
Car perfect no issue at all brilliant service.
Reviewer has confirmed their email address
Good customer service and will definitely recommend Roadstar Automobiles to anyone.
Reviewer has confirmed their email address
Great selection of cars and Joseph was a pleasure to deal with. Would have been 5 stars, but I found the car I bought was a few thousand miles past an oil service which I hadn't been made aware of.
Roadstar Automobiles Limited is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 201 | |
| Very Good | 35 | |
| Average | 0 | |
| Poor | 5 | |
| Terrible | 9 |
Roadstar Automobiles Limited
35 Bayton Road
Coventry
Warwickshire
CV7 9EL
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