3% Reviews
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40% Recommend
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27 reviews from our car dealer reviews community
Leave a review for Rogers Of Brock
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Rogers Of Brock
Leave a review
"FRAUDSTERS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgusting, sexist, arrogant salesmen. Long list of fraudulent practices, returned the car still waiting for my deposit to be returned. Police, solicitors, close brothers finance and Financial ombudsman have all been involved. AVOID this garage at all costs. The stress is making me very ill, they do NOT care about you or trading legally its all about how much they can rip you off!

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+2 Found this review helpful
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"Avoid!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Deposit placed on vehicle with assurances it would be available for collection within a week. Specifically queried registration documentation as no history found. Was told that the vehicle ready to collect but I'd have to complete the purchase with someone else's private number plate on, and then transfer over at a later date. Sales staff were aware of this at the time as recalled examples of registration transfers taking 2 months to sort out. No credible response to complaint and request for deposit to be returned, just misrepresentation of clear facts, Latest is unless I transfer funding to complete the purchase within 24 hrs, car will be sold to someone else. Shocking. Trading standards are now involved. I've dealt with this company in the past without issue and am very disappointed in the handling of this. There's plenty of reputable dealers out there and auto trader and ebay are full of cars - so just be very wary of this outfit. Please avoid

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+3 Found this review helpful
"Mercedes SLK"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter has just been to view an immaculate silver SLK - I would have usually gone with her but I am working abroad. The sales executive Adam was lovely with her and explained in detail the workings of the car and insisted she took it out for a drive. She ultimately bought it, She got a fantastic part exchange for her old car without him even seeing the as she was in my wife's. My daughter has commented of the caring and professional manner in which she was treated by everyone at Roger's of Brock and I have no hesitation in recommending them for you daughter's or even your own next car. Thanks Adam and Team David Corrin

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+1 Found this review helpful
"Rogers of Brock car sales."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service from this company,Adam was very helpful no pushy sale talk just up front about everything and gave some good advice, one surprise was when he handed me the key for a test drive and said go enjoy your self. once again thanks Adam.

"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Rogers of Brock thinking I was purchasing from a dealer who was trustworthy. I had lovely service up until I noticed there were multiple things wrong with my car. At this point they did not give a toss. They sold me a car with an illegal tyre, air con that did not work, a gearbox that was faulty, CD player wiring that was faulty and a door that was out of alignment. They allowed me to drive this car away pregnant and with a new baby in the car with me on a 90 mile trip back home. When the car went to be repaired they expected me to make the trip back down to drop off the car, did not supply a car for me to transport my daughter round in so have had to rent a car for 3 weeks with no help towards this cost. We then had to travel back down for collection all at our own cost. I would NOT buy anything from this company. Stay clear!

"bad after sales"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a car which should of had a correct mot on it .the car wasnt road worthy and when contacting the dealer they wasnt intrested in helping me out wouldn,t buy a car from rogers of brock.

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+6 Found this review helpful
"Great choice and service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car a few months ago from Rogers of Brock and could not be happier with my purchase, thank you

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my second car from Rogers of Brock and received the usual great service. Thanks guys

"Phil Longton"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well worth the long journey to collect my new car from Rogers of Brock, car was better than described thanks.

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"Safety is not their priority. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I will never reccomend Rogers of Brock for as long as I walk this earth. Dangerous cars, dangerous attitudes, they don't care about anyones safety as long as they get coin in their back pocket. Hopefully someone can put them out of business before they kill someone with the death traps they sell.

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+37 Found this review helpful

Anon in response to Safety is not their priority.

Late husband had a nightmare with this company a few years back. Suspiciously glowing reviews on the trader site,very similar in phrasing.

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Dealership Information

Rogers Of Brock is an Independent dealership that is based in Preston. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews2.6 out of 5 stars — Rated Average
Excellent
10
Very Good
1
Average
0
Poor
1
Terrible
15

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Contact Information

Address

Rogers Of Brock
Claughton Garage Garstang Road
Preston
Lancashire
PR3 0GA

Get in touch

01995 641200
http://www.rogersofbrockpreston.co.uk

Opening times

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Dealership Statistics

40%
Would recommend this dealer to family and friends
3%
Percent of reviews responded to by this dealer

Additional Information About Rogers Of Brock

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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