If you're in the market for a new car and want an exceptional salesperson who combines expertise with a customer focused approach, I wholeheartedly recommend Dilraj Shokar. Thank you, Dilraj, for making my car buying experience truly outstanding! Also we want to thank Chris Willis to discuss for any service queries.

Bought a used Mazda from here last year, the salesman, Dean, was very friendly and helpful right up until I took the car home. They then ignored all emails to address issues that I'd noticed with the car and didn't call back despite promising to. Having not learned my lesson, I went back to them for a servicing, the mechanical basics were all covered but they did a shoddy clean of the car and left a decent scratch which I didn't notice until I got home (again I have still not heard an apology or reply from them). It is also worth noting that I was given £100 for a car as part exchange, which Dean assured me was the highest he could go because it would be scrapped. Predictably, the car wasn't scrapped and a year later it still has a valid MOT and is valued at £950. The car itself is decent but do your own research, and don't trust the salesmen (another point to mention, that when I was checking out the car before buying, I knew more about its features than the salesman who had been sent to test drive it with me).

I recently purchased a used Mazda CX-5 from Romford Mazda. H was such a helpful salesman nothing was too much trouble. I phoned them the day before to see if the car was still available and he got the car ready for me to drive away the next day. Such an easy process of buying a car. Thank you to the Romford Mazda Team keep up the great work!

I purchased a Low mileage CX5 one month ago whilst happy with car upon taking delivery , the next day the drivers door mirror failed to work , as I live 150 miles from dealership I took it to my local dealer who fixed it under warranty , whilst there they told me there was an outstanding recall on the fuel pump , why wasn’t that fixed before I took delivery ?. This is the worst car I have owned it’s noisy under acceleration the seats are uncomfortable, I have left many messages for the salesman to call me back , sent emails No response , I have asked them will they buy the car back from me No response. Would I recommend this dealership ? No way .

I recently purchased a vehicle at Mazda Collier Row. I initially met with salesman Dean O’Connor who showed me vehicles for sale and patiently explained how everything worked. I found him to be very polite and a mine of information without being pushy, which allowed me to make my own informed decision. At the time I decided not to go ahead, however Dean left me with his card just in case I changed my mind. A few days later I did change my mind and again Dean was on hand to make all the arrangements for me to collect the car the next day. I found Buying a car from Mazda at Collier Row a smooth and a very positive experience and have no hesitation in recommending them.

Today I collected my CX5 from Mazda Romford, the overall experience was excellent from viewing, test drive, purchase to collection. We are used to buying cars , and this is my second Mazda so we really new the majority of the speck but Harmun patiently identified all the extras we were getting and set the Bluetooth ,and Sat Nav up for us also. Harmun was a sincere, transparent salesman with a sense of humour, made himself aware of customer need and whose knowledge of the product was excellent. Thankyou

I bought a Mazda MX5 from Romford Mazda 7 months ago. Within a month I had an issue of the car making a really loud rattling noise and it's been ongoing ever since. It's been in the garage on 4 separate occasions. Twice for over a week and twice for a weekend. Every time they tell me they're picking it up they forget to or turn up 3 hours late. Can not wait to get rid of my car because of them. Never again!