Have been using Ron Skinner for many years. Always excellent service no hard sell just helpful friendly people on hand to ensure you have a stress free experience.
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Good experience overall Went to look at a car Saturday that’s i’d seen online. Salesman was great and took us on a test drive. He showed us everything in the car and answered any questions we had and gave us a price for part exchanging my car. John in finance was very helpful and explained everything well so decided to purchase the car. Went to pick the car up on Monday. Which is where my only issue came. Went in to finalise everything. Tax etc. steve went out to get the mileage, took the car for a drive without us knowing and came back telling us there was an issue and couldn’t give us the full amount for part exchanging mine as there was an issue with my car. Ended up getting £750 for my car instead of the £1,500 I was originally told. In my opinion my car should have been taken for a drive before I was given the quote for part ex. And before I had agreed to purchase the car from there. This then changed my monthly finance payments which I had to agree with as I had committed to buying the car and had already changed my car insurance over. This I felt was very underhand and a way to give less for part exchange, as when we were pulling up we saw Steve take another car for a drive as people were sitting waiting to pick up their new car. This is obviously a common procedure they follow which should be done before people commit to buying cars there. I had previously bought cars from Ron skinner however would defiantly think twice about part exchanging my car there in the future.
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Got to say I just turned up as I was browsing for a new car and a gentleman called Dave showed me round a very pleasant start didn’t take me long to decide the service was outstanding and I hit a few problems and in days I picked my new car up thanks Dave 👍 I would love to thank the lady who helped me to as I was getting a bit frustrated due to my own stupidity lol she bows why and I here renewed it now I believe her name was debby. Sor if I’m wrong but thank you so much over all the experience was outstanding and would recommend to any one. Thank you all Chris
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High quality service received Nothing was too much bother. Polite and knowledgeable salesman Greg. Experienced back up team - has a slight issue with my vehicle which was handled in an efficient professional manner immediately. Also the choice of quality low mileage cars was extensive. Great prices compared to the dealerships. I bought from the Neyland branch
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Superb buying experience. I'm a first time buyer at a car dealership, and was pleasantly surprised with my experience. 🤗 There were no "pushy" sales people, just everyone trying to help me with my proposed purchase. This was from the moment I walked into the showroom, until later when I left with my car, 100% happy. All of my questions were answered politely and thoroughly. I would definitely recommend Ron Skinner to anyone, looking to purchase a car. You won't be disappointed. Thank you all at the Cardiff dealership. 😉
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Staff listened to all my list of requirements. And explained which cars they thought would suit me. Didn’t push me to go for the most expensive either. Very helpful. Will definitely be back for another car.
A very well organised and professional team, in Neyland. They have gone above & beyond my expectations, There were a few minor issues with my purchase, which have been resolved promptly & efficiently, the “ customer service” is exceptional, and from the experience I’ve had, I would certainly recommend this car dealerships to others. If I could have given 6 stars, I would have.
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Buying a new car day We rocked up to your cross hands dealership and were so glad we did. Damion was so helpful and nothing was any trouble for any of the employees. We were treated like queens and we bought and drove away our beautiful new car the same day. You should be so proud of all your employees in cross hands they are a credit to your company. Thank you all again Susan and Marie Owen.
It was the first time to purchase a car from Ron Skinner & Sons and from start to finish the process was seamless. The staff were extremely friendly and helpful and nothing was too much trouble. I never felt pressured to complete the sale and all aspects of the purchase was explained extremely well. Would definitely purchase another vehicle from Ron Skinner & Son.
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Bought car last week . No pressure , excellent service standards reasonable price . Good deal on part ex ( more than we buy any car) . Excellent service with paperwork.
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Have bought 2 cars both have had issues but the most recent has had disastrous financial implications for me. Had engine problems which were identified when I bought it but never fully resolved. Broken down 7 times in a year. Finally out of warranty and When selling it, it was bought to my attention that that this should have been picked up very early. They never advised me that had I gone to the finance company I could have had a full refund before the warranty expired. However had I done that they would have lost out with a lemon of a car, so as it is… I ended up losing out on over £3500 for having to sell it at a loss. The only positive I have are the team in the Cardiff garage that worked tirelessly to resolve. Gareth and Owain were amazing and a credit to the company. They deserve better.
Sold with only 1locking card and no mats. Should have purchased from main dealer in Cardiff or Swansea which would have been cheaper and more customer care orientated.
I purchased my first car (Vauxhall Nova), second car (Vauxhall Corsa), third car (Kia Sportage) and fourth car (Nissan X Trail Tekna) from Ron Skinner & Sons. I trust them to provide me with the best cars at the best prices. I wouldn't buy from anyone else. The Customer Service is second to none, After sales care is absolutely brilliant. Ron Skinner & Sons are Simply The Best!!!
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All the staff were friendly and helpful. Everything was explained to me
Very friendly and knowledgable staff. Couldn’t help enough. Would definitely recommend - love my new car.
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Quick, efficient service. Friendly and helpful staff. Made completing documents and relevant paperwork straightforward and stress free.
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Have bought three cars from neyland, excellent customer service, and am always recommending them to others. See you again when my daughter needs a car
All staff were courteous and helpful, Damian, who was my initial contact was extremely helpful in sourcing a vehicle that was suitable to hold a wheelchair in a boot that was level and not not have a well.
Been buying cars from Ron Skinners for years ,No pressure from salesmen, Given good part ex price , only complaint the inside of the car was not valeted , but will return when looking for my next car.
Best car dealership ever
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Great selection of vehicles sales personal very helpful bought a Vauxhall Grandland only thing we haven’t received yet is the manual giving us the history of the vehicle
Would recommend Ron skinner crosshand from start to finish absolutely outstanding service even got my car the same day . The boys were so friendly, so helpful, couldn’t do enough for you . Brilliant x
First time i have used Ron Skinner, won't be the last. Great service all round, friendly staff. Well set up establishment.
This is the second time we've used Ron skinner and would happily use them again. Everyone in the dealership is professional friendly and polite
Very helpful, spent time looking to match my requirements, very polite even took me to local post office. I am very satisfied with my purchase.
Saw car on website, went to showroom saw car salesman came then fetched keys had a good look at car. Arranged a test drive with salesman in back, great drive, comfortable all I was looking for. Agreed price there and then. Did not want to pick up for 5 days so plenty of tim3 for them to sort out a couple of minor chips on paintwork and a complete valet. Called to collect no problem sorted road tax out for me, quick check on some functions of the car and I was away. Great value for money, excellent service by all staff at Neyland Store.
I had a fantastic experience with Ron Skinner in Cardiff. Simon and the rest of the staff were exceptional - their professionalism and outstanding service truly stood out. I am absolutely thrilled with my new car
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Absolutely fantastic service purchasing our new car. Derian was amazing from start to driving off
Very helpful on every aspect of buying my new car thanks
Always a good friendly service, I have had several car's from Ron Skinner and Son's and everything is always top class. d Corey is an excellent member of your staff
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From the 1st conversation to the last, there was no pressure to buy, genuine advice and assistance, good test drive and everything was completed on the agreed days and times. The car is great, the deal was right and the few additions offered and added were sensible and worthwhile. All round great service and I would highly recommend them as I was referred to them by a friend and they lived up to there high standards. Thank you
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I bought a car from Ron Skinner and Son's salesman Josh was helpful and didn't push me towards buying. I saw a few scratches on the side but they were repainted and buffed and fair do's I can hardly see them. The car was polished immaculately on the day of pickup, but the inside could have been done with more attention to details such as foot wells ceiling handles, and vents just a damp cloth to remove the marks. Tina was also helpful and reassuring but I found it a bit overwhelming only because it was my first time buying a new car.
Bought a Ford Ecosport from Ron Skinners Cross Hands depot; they were an absolutely exceptional team of people to deal with; nothing was too much trouble! I arrived to have a look at a possible purchase and left with a quality vehicle all completed on the same day; brilliant. I had a great deal and I'm a very happy customer; thank you to all the team.
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I bought a year old Ford puma off Ron skinners & sons I was very impressed with service car was in Tredegar but I was in crosshands dealerships so they brought it down test drove it & bought car staff were very helpful kind & courteous Chris was sales man fantastic answered all my questions & Andrea Woods did all paperwork side of things highly recommend car was very clean in & out
Extremely helpful, excellent staff service would highly recommend.
I questioned when purchasing my vehicle about the £1000 off any car, I was informed it was only selected vehicles. I thought I had mis heard the advertising, picked up my new VW Polo which I am very pleased with. The advertising carried on and I did contact RS again to ask if the advertising was false to be informed that they would be sorting out the error in the advertising. Still advertising up to £1000 of ANY CAR
I thought the entire process was very easy, from viewing cars, there was no hard sale at all which I like, I found the team very professional at Ron Skinner & Sons, I will for sure be returning. thoroughly recommend to anyone looking for a new carv
Bought our 2nd car from the branch in Neyland in Pembrokeshire Wales. Great service, no heavy sales pitch, which we have experienced at other car garages. Everything is easy and quick, no hours of waiting around upon collection. Very organised, helpful and relaxed. Highly recommend!
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Really great service and really easy to deal with. I thoroughly recommend to anyone looking for a new car.
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Where to start? Bought a Peugeot 3008 from Cardiff in February and was promised the scratches/chips on the doors and bumper would be sorted. They were not. The car also had a chipped windscreen and the stop/start does not work. Took the car back and had it back a week later pretty much in the same state. Had it back again today and they have only sorted the bumper and windscreen. The stop/start still doesn't work and the doors look awful after being 'touched up.' This is the third car I've bought from Ron Skinner and it will definitely be the last. I made it very clear we would only be interested in the car if the body work was sorted and, in Sales Manager Nigel's words, they have over promised and under delivered but absolutely will not do anything about the doors now.
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Dealt with the Crosshands team, and they made buying my new car a pleasant experience. They were extremely helpful and friendly and made the whole process easy. They brought the car from another site so I could look at it first. There was no pressure or hard sales pitch. Felt they were fair with the part exchange.
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Happy with the service. Chris Baker the sales man was polite and helpful. Ron Skinner's my first stop for a new car. Ease of purchase and part ex exchange. Collection took 10 minutes or so from start to finish. Would definitely recommend.
Changing my old car and agreeing a fair price for the part exchange.
I found the Sales Manager extremely helpful and very efficient at the time whilst buying a Skoda car with your Firm. The deal was carried out in a professional manner and in a short time, I would certainly call to the Garage at Cross Hands if and when I need to buy a car in the future
Salesman very knowledgeable no pressure sales made us feel at ease
Excellent service! The showroom is a bright, clean space and just adds to the welcome, which begins at Reception through to the Salesman and Finance Managers. The whole experience of buying my car was perfect; streamlined, clear explanations, and most of all helpful staff - never pushy, just very approachable. Would definitely recommend.
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The staff at Ron skinner Cross hands are amazing, They are very helpful and courteous and literally can't do enough to help you. The manager Jack was brilliant and Anthony went about and beyond for us.
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highly recommend no pressure off the salesmen what so ever an always ready to help you... had my car delivered from another store the next day ready to view an drive away as long as i was happy with the car amazing service
Great service, friendly and helpful staff. Will recommend to my friends and family.
Would like to inform you how professional Gareth was and so helpfull , arranged for the car to be delivered to my local ron skinner branch , and how professional your sales advisors at the showroom were!
Recently bought a used car from Ron Skinner Garage in Tredegar from sales man Keith. Excellent part exchange, great priced used vehicles. Easy transaction, picked up car the day after. It was spotless, like a brand new car. I've bought 5 or 6 cars from here and have never had a problem with any of them.
I have bought my last 3 cars in over 20 years from Ron Skinner and have never ever had any issue to return/complain about any issue. Last week I bought my 3rd car (Corsa) and all seems very well. When you arrive there, they say if you want assistance etc just ask the nearest salesperson, no hassle. They are professional, knowledgeable and polite. All their cars are in 'tip top' condition. I dealt with Dan, highly recommended. So just visit and experience the best car showroom in South Wales 10/10
Damian was very good at his job, kept in touch with us throughout the change over, the lady who deals with the paperwork was also very good
Friendly staff and all happy to help! Very pleased with my vehicle! Will definitely be returning in future
AVOID!! (Tredegar store) If I could give a zero rating I would! Appalling after sales particularly the manager (Jack) who had zero customer service skills! myself & family members have bought 3 cars in the space of 3 years & all had major problems, them being fuel tank, ad blu tank, faulty engine which caused me to break down on a busy dual carriage way with my children in car! The list goes on!! Expect to pay nine grand for a car that’s only been on the road 6 months!! Unwilling to negotiate or resolve any issues apparent. It’s unacceptable! I’ve always been a loyal customer to the company but in recent years I’ve noticed a decline on the quality of cars & customer service. The photo below speaks volumes!!
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Very helpful and great information from picking car to picking car up excellent service from cross hands again
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Amazing service at Neyland I bought a lovely blue kia from the Neyland branch, the staff there were really friendly, knowledgeable and went out of the way to make sure I could drive it away by the Saturday, absolutely amazing service and I would definitely recommend it as the first place to go to find a new car :)
Very helpful friendly staff nothing is to much trouble for them. Best of all there is no hard sale pitch. I would highly recommend them.
Great service every time We have purchased several cars from Ron Skinners and the service has always been brilliant. No hard selling they leave you to browse and don't push you into a sale. Great after sales too. No issue too big or too small. We wouldn't go anywhere else for our cars.
Excellent service, brilliant team, love my car , thank you to all.
Ron Skinner & Sons, Tredegar We've bought several cars over the years from Ron Skinner and Sons and most recently bought a Citroen Aircross. We have always had excellent service, the staff are very helpful and knowledgeable, but not pushy like in some garages, i would always recommend them
Outstanding. Exceptional. The Cardiff sub branch is a fairly recent addition and small when compared to the Tafarnaubach setup. However, the service I received could not have been bettered. I've bought cars from Ron Skinner in the past and from franchised dealers and this experience was the most efficient yet. The buying and collection process could not have been bettered and I will be recommending them to friends, family and colleagues. The car was prepared immaculately in the dedicated building and with servicing offered on site as well it was clear that Ron Skinner & Sons are in Cardiff for the long term. Their standards and skills will worry their competitors.
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Great sales staff, not at all pushy. Very helpful when it came to my purchase and did all the paperwork for me. I didn’t have to lift a finger. Stress free experience plus a good price for my part ex. Would highly recommend.
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Excellent service from start to finish. salesman Brad was not pushy at all and allowed time to decide on what car would be best.
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Needing a replacement vehicle I visited Ron Skinner & Sons Neyland was was courteously greeted by one and all. With the able assistance of Greg I made a selection which at the time was currently in preparation at Tredeger. I then reserved the vehicle. Greg arranged for the vehicle to be delivered to Neyland. In short the vehicle had been superbly prepared and Greg managed the whole purchase process with courtesy and excellent knowledge.
Just bought what will be my eighth car from Ron Skinners starting back in their original show room late 90s . Just bought a Vauxhall Grandland from salesman Keith ( would definitely recommend) I wouldn't buy from anywhere else only Ron Skinners and don't forget to ask for Keith 👍
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From the moment we walked into Ron Skinners there was no pressure or staff trying to force a sale. We were able to look around at our own leisure at the many different cars they have. When we decided which car we wanted Salesman Keith was really helpful and made the whole process stress free and simple. I can honestly say it was such a pleasure to have this experience and feel like we were looked after. All the staff that dealt with us on the day of picking the car and the day of collecting the car were amazing. I will certainly be recommending Ron Skinners to others and will return there in the future when I want to buy my next car. Thanks to all the staff at Ron skinners for going the extra mile.
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Great service Aron was helpful and kept me up to date with progress throughout. Thank you.
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Everything was outstanding from start to finish. Friendly Staff from Nigel our Salesman to John in the Office. Nothing was too much trouble for anyone and everything was done to make our experience as good as it could be, and it was excellent.
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From start to finish great service, keith the salesman was very knowledgeable and extremely helpful, communication with skinner was very good nothing was to much trouble
The Female staff in Neyland were lovely. Unfortunately the manager was abrupt when we didn’t take the extra services offered.
From start to finish everything was smooth, very good communication Aaron was a very confident, knowledgeable salesman I would highly recommend , they have lots of cars in stock for you to view and test drive. I am very pleased with my purchase,
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Good customer care. Handled the sale and finance extremely well. Everything fully explained and seamless process. Thank you.
Great experience choosing a car at Ron Skinner Tredegar, no pushy salesman.great choice,very efficient service.Would not go anywhere else.
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I would absolutely recommend very good price and professional service
I found RS to be very helpful. The Sales Associate was respectful of my time, did not pressure me at all and was able to answer all my questions or go and find the answers. I was able to take two vehicles for a test drive which really helped me make my decision. The payment process was efficient and I was able to drive away the same morning. If I have one negative comment is was that the fuel light in my vehicle was already on red and I would have liked to receive my vehicle with more fuel to start with.
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No pressure sales staff. Happy to discuss requirements and then delivered what I wanted. Can't praise them highly enough,
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Fabulous, and such a good welcome! Nigel had top knowledge and brilliant service.
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salesman Aron he was helpful slight delay in picking up of car due to no one picking up phone other wise ok
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My new mini I found the staff very friendly and helpful. My mini is amazing. The service was super quick, I viewed my car in the evening and picked it up the next morning. I have had I small interior issue which they are sorting for me with no issues at all :) . I would definitely recommend buying your new car here, they have hundreds on show. I found d mine on they're website prior to viewing. Get down there if you want buy a new car ASAP!!
Our sales man Brad Harris in Tredegar was excellent not pushy fantastic aftercare let you look with no pressure our sales man Brad Harris answered all questions very pleased with new car highly recommended Ron skinners & sons & would definitely ask for Brad Harris to help again when looking for our next car in the future thank you Ron skinners very happy customer
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4th car bought from here and a great transaction each time
This is the second car I have bought here in the past 6 months. The experience was outstanding from looking with no pressure to driving away with my lovely Megane. I’m well pleased and will recommend Ron Skinner to anyone. 5 star.
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The transaction went through smoothly, with no problems.
Very helpful and great to deal with.
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Recently purchased new car at the Tredegar branch, once again excellent service, friendly, efficient and professional. Nothing too much trouble. Why go anywhere else. 😀
I recently bought my car from Ron skinner & sons firstly I dealt with the finance company which I believe to be smile finance. After being told what I would be accepted for I finally found a car that would suite my finances and budget. I continued to correspond with a member of staff from the Neyland branch as this is where the vehicle was being held. After having multiple phone calls regarding the finance of the vehicle I was told my original deposit to be £750 after agreeing to this I put a £100 deposit to reserve the vehicle making the owed amount £650 when going to collect the car. This staff member also informed me that they would take of £50 for the inconvenience of the changes in finance agreements. When collecting the car from the Tredegar branch (who were very helpful and understanding and managed to get these issues ironed out). I was then told I owed a balance of £700. I was then handed an office phone to talk to the member of staff in Neyland who I was originally dealing with, as she was claiming she told me the correct information and was very rude, impolite and unprofessional over the phone. At this point I was prepared to walk away from the vehicle. After this issue was resolved, I then ran into another issue regarding the keys provided for the vehicle. As I wasn't told about the car only having one key when applying and going through the process to buy the vehicle. I was accompanied by my father in law during this very stressful and frankly unnecessary inconvenience and was informed that he had bought a vehicle from this company previously and had received the same problems. Unfortunately due to this experience I won't be a returning customer. However, the staff at the Tredegar branch who I dealt with where very helpful, polite and professional and did everything they could to make sure I was happy driving away with my vehicle.
A great and stress free experience purchasing my car from the Tredegar branch. Great service throughout! Stephan was very friendly, helpful and patient; he answered all of my many questions! He went above and beyond and I would 100% recommend him as your go-to salesman! Thank you - I love my Mazda!
This is my 3rd car that I have bought from Ron Skinner.and it has always been a very easy process. I have never ever been pressured into buying something I don’t want or need ,and all the staff are very courteous and knowledgable. All the cars look in Pristine condition and if you do have a problem it’s sorted out very quickly and efficiently. I had an issue with one car and would like to thank Chris and Dan For their patience and help in resolving the issue .
My dad and mam always buy their cars from Ron Skinners, because they allow you time to look, the sakes people don’t bother you until you ask them to, the after sales service is second to none and very pleasant and accommodating staff I love my new car, and if I were to renew I would 100% visit Ron Skinners again Bethan
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Excellent Great service from start to finish Thanks all the staff!
Service is always very good staff always knowledgable especially Daniel Richards who sold us our car thanks again
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Very relaxed and satisfied experience when buying my recent car.m
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I went to ron skinner Cardiff and what a totally different experience I didn't feel pressurised at all I had a week to fully decide if it was what I wanted to do the sales person Regan was very understanding and helped us throughout im so happy with the car . The whole team worked to get me the payments and best deal possible. From a terrible experience previous form a different car shop ronskinner experience was 100% I will definitely return to ronskinner Cardiff in the future.
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Recently bought a car in Ron Skinner,The sales man Chris Baker was so helpful ,it was great to have someone who took time to look for a car that we wanted and he found one for us nothing was to much trouble .Customer service was excellent the girls in the office who completed our transactions where so customer friendly and very professional.Well done everyone 10/10. I would highly recommend them.Love my car thank you all so much.
More than delighted with my new car! Thanks to the help and service by your staff, who made this difficult decision much easier by their no pressure attitude and professional guidance. Highly recommend.
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Very pleased with the service and how quickly and professionally the deal was done, hassle free service, top class
Went up to part exchange my car for a newer one. Thought there would be nothing there till I saw the vehicle I wanted actually drive into the sales park! Fate or what! - Aron came out to see me and gave me a great deal on my car for part exchange as well as explain some details about the car i was purchasing. Took me to the sales desk where Andrea sorted all the details out and was able to book collection on the new car the following day - great staff and service throughout thanks again I love the new wheels!!
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Great service really helpful from start to finish
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Excellent service and easy of change over.
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Cannot recommend Keith at the Tredegar branch more. He was patient, helpful and nothing was too much trouble for him. He made me feel at ease and welcome from the moment I stepped in the show room and made sure I left with a car I was happy with!! Cannot recommend him enough - the whole process from start to finish was so so stress free all thanks to Keith! Thanks again for a fantastic experience and please recognise his outstanding efforts and professionalism!
My wife and I decided to visit Ron Skinner and Son’s to buy a new used car we were left alone to look around at our own leisure which was brilliant and we decided on our 2019 Suzuki Swift as soon as we decided to buy her the process was great thanks to all the staff for all their help
Best car dealers in South Wales from my point of view , no pushy salesmen, you go in have a browse around ask for help when needed , and great after sales
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Arrived Tuesday morning in the hope of part exchanging . Covid measures in place were fantastic but still allowed me to browse at my leisure. My car was quickly valued by Lee who was so friendly and helpful. On choosing the car I wanted my sale was swift and seamless. Great friendly staff and service by all.
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Really happy, second vehicle bought from Ron Skinner, Including Neyland
Absolutely amazing experience... considering the pandemic... the staff made a difficult situation very simple . Will def buy from here again .
Excellent A professional and excellent way to purchase a car in the current climate . All purchase details processed as required in a timely manner with nothing to much trouble
Bought another vehicle from ron skinner car sales And again the sales staff were very professional. My family have also purchased cars and were extremely pleased with the service given.
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i recently bought a Suzuki Ignis from Ron Skinner the service i received from the staff was 1st class especially the lady doing the payments because it took over an hour on the phone for HSBC to allow me to spend my own money ,really delighted with the car .
I would like to thank ron skiners for all there brilliant help sorting out a car for me in this crazy times and the click and collect service works really well thank you so much
Bought a Renault clio 19 plate only to find out I could have had it £800 cheaper in motorpoint exactly the same car year and colour and I have bought a few cars previously and very disappointed that they dont have a price promise like motorpoint. I will definitely not buy a car from you again and wont recommend you ad I have done in the past I will go to motorpoint as they have got proce promise.
we bought a car from Ron skinner . We are taken back with the service we received from the staff at Cardiff branch . There’s guys have gone so far out of there way to help I highly recommend that if your looking to get yourself a car go see Andrew at the Cardiff branch . Thank you so much for all your help . Tom and Joanne
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I went to test drive a few cars but wasn’t sure what I wanted. Nothing was too much trouble for the sales advisor. She assisted with the testing with full knowledge of each car, 4 in total. I felt comfortable with the knowledge that I had after testing and was even more surprised when the sales advisor seemed to know me better. I wasn’t happy with the choices I’d made and after feeling a little deflated, she took me straight to a car that she said ticked all my boxes. And she was right! I’m absolutely delighted with my little Ford Echo Sport. It’s perfect!!! They also assisted with my personal plates. Nothing was too much trouble at all. Thank you!
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Friendly Knowledgable staff, no pressure to buy. On purchase, issues quickly resolved by Ron Skinner.
Ron Skinner were very good on all aspects, I'm very happy with service.
Went in just to look, no pressure the from sales team, which was refreshing. Found my car, Alan was lovely and set everything up for me to make it as easy as possible. Staff all very helpful and friendly. Thank you again
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Had our car transferred from another garage to view. Great part exchange price given, friendly staff, quick and easy process regarding payment, log book tax etc, car clean when collected, would use Ron Skinner & Sons.
Really happy with new I bought from Ron Skinner, friendly sales person and not to pushy.
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Had great customer service at Ron Skinner and Sons, I was left alone to look at the cars which were all unlocked so I could have a proper look around the car by myself unlike in some other garages when I have felt pressured by a salesman standing there watching me, when I wanted to speak to someone there was plenty of salesmen around happy to help. Great experience will definitely return to Ron Skinner and Sons.
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Excellent choice & service, no pressure or pushy sales people along with plenty of choice from some stunning prepared vehicles, Would definitely Ron Skinner & Sons recommend & use again.
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Excellent choice of cars. Friendly and helpful salesman. Great value to cater for everyone's budget. Would definitely recommend..
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Great service, very friendly staff in Bridgend. We were looked after by Regan who let us look around without any pressure but was there to answer any questions we had. The car we bought was delivered to Tredegar for us to collect, again the staff in Tredegar was also very helpful. Would recommend Ron Skinner and Sons.
Very nice showroom, plenty of cars to chose from. Excellent service.
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First rate service from Ron Skinner. I recently bought my sons first car. Very helpful friendly knowledgeable staff. First class service.
It was a pleasure to deal with such understanding people like Adam and Derian. No pressure but always available to answer any queries. I shall certainly do further business with this company.
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Ron Skinner Tredegar. Thanks to all at Ron Skinner Tredegar. Cant fault them. From sales to financing. From pick up to sorting a minor repair they have been 100% professional. Would highly recommend Ron Skinner too anyone who wants a new set of wheels. One very happy customer
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Recently bought a two year old Vauxhall Meriva, the members of staff in the Ron Skinner Bridgend show room were very helpful, would definitely use them again.
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We are a young couple with 2 young children. Walked into the Ron Skinner & Sons Cardiff store, staff couldn't be bothered. Didn't want to help us! Unfortunately for Ron Skinner it was the "pretty woman" effect.. we are a young couple with 2 young children, we must be poor can't afford a car worth the commission. WRONG! We bought a car NEXT DOOR instead.. and it wasn't a cheap one either!
Brilliant service and all round helpful very recommend
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Excellent service at Ron Skinnner & Sons. No pressure when we arrived to look around, when we had a few that we needed more info on Chris happily approached us, took us through the various cars & then went to get a valuation on mine. Very happy with the valuation & the reduced cost of my new Nissan. Easy transfer/purchase on the date of collection.
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Friendly and professional staff at Ron Skinner & Sons. Great service and thorough information provided. Happy with the car and the whole experience.
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The vehicle from Ron Skinner was main dealer quality with a fantastic service and value.
Went to my local Ron skinner dealership walked didn’t have the usual pushy salesman was left alone until I was ready I would highly recommend Ron skinner to anyone
Went to Ron Skinner & sons at Neyland to look for a new car which had to accommodate our dog. One of the sales time who was so obliging spent most of the afternoon spent opening the boot to check the size! In the end of the afternoon after a few test drives bought a lovely red BMW Series 1. The whole process ran so smoothly all in the sales team were very polite and so obliging from start to finish. Would definitely recommend a visit when buying a new car
Ron Skinner & Sons is a professional, helpful knowledgeable first class all-round.
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Called about the car I wanted. Paid a refundable deposit and the car was brought down to the Cardiff showroom the next day. The car was exactly as described and in immaculate condition. Staff were all courteous and helpfu. Probably the most stress free experience I have had buying from a dealer. Highly recommend Ron Skinner & Sons.
I can’t thank Ron Skinner & Sons enough! They were so helpful when I went to their Cardiff showroom. I chose the mini I thought I wanted but changed my mind a few days later. I dreaded calling as everything was ready with the original car to be picked up. I had no need to worry as the staff were excellent with me. I went back down and test drove a few other cars...had a coffee and then made my final decision. No pressure at all! I absolutely love my mini!
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Bought my fiat 500c, from the Neyland branch of Ron Skinner. The Ron Skinner team, where really helpful and professional, would recommend Ron Skinner. Thanks guys.
Couldn’t be more pleased with the service I received in Neyland garage. Niel and the finance lady were so helpful I never once felt out of control or as if I was being pushed into making a decision. Ended up with a lovely car, will definitely recommend Ron Skinner & Sons to my friends.
Ron Skinner & Sons has a fantastic range of cars, all extremely well presented. Salesman Neil was a delight to deal with. 😀
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From start to finish the service from the staff was brilliant. We were left to look around, no hassle or pressure from the staff which was nice. Took two cars for a test drive before deciding on the car we wanted. All the paper work was filled in quickly and efficiently. Would we recommend this dealership ? You bet we would. Keep up the good work.
I travelled from Norwich to Cardiff to buy a car that I hadn't seen but because Ron Skinner & Sons customer satisfaction rating was so high I took a risk. The staff contacted me prior to the pick up several times to make sure that the purchase went smoothly. The car exceeded my expectations and the staff made us feel like visiting celebrities.
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Visited recently Ron Skinner to buy a car for my daughter. Salesman was polite, friendly and honest. Didn't have to wait around for prices and finance offers, as salesman could provide without needing to refer to someone else. Everything was discussed properly in accordance with FCA requirements (I know my stuff!!), and I drove away that same day having agreed a great price for a beautiful little nearly new car which my daughter loved. I was promised a spare wheel and jack, and sure enough a few days later they called me to say they were ready to be picked up. Thank you for a great car buying experience.
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Dealt with the tradegar & cardiff site and they could not have been more helpful! Have you time to browse and didn’t pressurise at all, went to a few other dealerships and there was no question that dealing with Ron skinner & Sons was by far the easiest! Would recommend them in a heart beat! Truely 5* customer service!!
The staff at Ron Skinner were friendly and very helpful they pointed me in the direction of the size of care I needed. The made the whole process of choosing a car an easy and relaxed experience.
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Called into the new Ron Skinner & Sons Neyland branch such a lovely happy team nothing was to much trouble we must of called there at least 8 days while my husband made a decision and every time we had a great welcome and now he is the happy owner of a lovely Volvo I am definitely recommending them to everyone I speak to highly delighted......... David and Gill Evans.
Great service The guidance and service provided to us when purchasing a car was great. Thanks particularly to Dan R who talked us through the processes and discussed the merits of the cars we looked at. Helpful not pushy. Thanks we are very happy with our buy. Ian & Jackie Taylor
I bought my second car on the 9/4/2018 It was the second time the administration let them down by not taxing the car with the correct amount and taking double the time for me to be able to collect it. They have now changed policy so it can’t happen again,and the offer to my self in way of saying sorry was generous. My first car a Alfa gave years of services with no problems. I am still waiting to be able to collect my BMW. 29/4/2018
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We have bought 3 cars over the years from Ron Skinner (Collecting the 3rd this week) and their service is brilliant. Never had any issues with the cars we have bought. We are never under any pressure from the Sales Team, and able to test drive our cars beforehand. The Team always go out their way to help and give the best possible customer service. We will always be returning customers and recommend them highly. Back last year we bought another car from a company local to Ron Skinner, and the experience had been awful - We have learnt from this and will never go anywhere else again.
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I have bought my last 5 cars from Ron Skinner. I always start looking here just to see what's about with the intention of looking further afield. I never get past Skinners as EVERY time I find several cars I love. My only problem is which 1 do I choose. They are not like normal sales people. They let you know they are near if you need help but I never feel pressured into buying. I LOVE Ron Skinners and will always recommend them. I am just about to buy my next car from them.
Car lost a lot on resale. They done an mot on car 3 months after the last one. The mileage they input was wrong so when i went to sell there was an inaccurancy. They knew what they did. Avoid !!!! Cant remember date of sale below.
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Very please with the overall experience at Ron Skinners.
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Ron Skinner and sons have given me the best car buy experience I have ever had. Excellent service all the way through.
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I purchased a Hyundai i20 premium SE Diesel last week from Ron Skinner and Sons. I am very happy with car.
New car? Only come here!! Always bought cars less than £1000 before but thought I'd treat myself even though was nervous with having never had experience of buying a car from a show room before. I previously had a car from certain cowboys based in Cardiff and this certain 'car shop' ripped me off in every which way they possibly could!!! After a long discussion, with the very extensive list of wrong doings, Inc the safety of the car, I finally managed to take the original car back at no cost to me. This made me really nervous about going elsewhere but after reading reviews, seeing the ron Skinner & Sons sticker on so many cars local to me and many verbal recommendations I gave in and tried Ron Skinner & Sons....and I am soooo glad I did! I found many cars I was interested in but 2 in particular, called ahead and when I got there, they were both out front waiting for me to view and test drive. They don't pounce on you when you first walk, but let you know that they are there for assistance when you're ready, which was great. I felt no pressure from them whatsoever like the other place, they made me feel comfortable and took me through the whole process quickly, yet clearly. They were friendly, helpful and I can honestly say, whether it's your first time getting a car or not, definitely pop across to Ron Skinner & Sons! I, personally, will never go anywhere else and anyone I know getting a new car will definitely be brought here!! ☺ Thank you so much, I am absolutely loving my new car 😊😊😊
Ron Skinner & Sons didnt need to do too much when i recently purchased my Chevrolet Spark. I basically turned up and signed over the paperwork, they handed over the keys and off I went. What they did therefore was provide everything as it should be and I have had no problems so this is testament that you can trust and recommend such a place
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Ron Skinner & Sons is an Independent dealership that is based in Tredegar. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Ron Skinner & Sons
The Car Showroom, Tafarnaubach Industrial Estate
Tredegar
NP22 3AA
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 17:00 |
| Sun | 10:00 - 17:00 |
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