Brought car from this garage last September got great service since then local Vauxhall garage part of group shut in my home town Taunton tried unsuccessfully to book my car in for service & mot at Yeovil garage for last 2 weeks Leaving messages on answerphone & with sales person I spoke to for someone to ring me back still waiting very poor service

I fully pre-paid for a 4 year old, Citroen-certified vehicle, with an extended Citroen warranty. I went to pick it up, but, upon seeing the vehicle in person, suspected undisclosed damage and issues. Asked what would happen if I backed out of the sale, I was told I would only be refunded a portion of my money. The salesman agreed to pay for an RAC inspection and provide a full refund should the inspection reveal major issues. He assured me multiple times that the car had been thoroughly inspected and not been in an accident. 4 days later the RAC report revealed at least 2 accidents, major bodywork done, parts of it poorly repaired, and multiple computer error codes, among other issues. I relayed this information to the dealership, who agreed to purchase the car back (admitting that the car was faulty) but refused to compensate me for the cost of the inspection. The same car was listed again immediately (at a higher listing price), with no disclosure of the damage. Highly recommend to avoid this dishonest dealership.

Terrible aftercare. Very accommodating when buying the car, but absolutely terrible service if anything ever goes wrong after the purchase. We've bought two cars from there - both broke within a week of bringing them home and when we took them back to the garage they couldn't have cared less - they even "promised" us they would order a new part in for the next day but that never happened.

Extremely disappointed with the service from Rowcliffes Yeovil, they were very helpful when selling the car to us (of course) but when my 2 year old daughter was locked inside the car for 3.5 hours that we bought from them only a year and a half later they didn't want to know. After taking the car to them after the stressful incident all they could put it down to was a ONE OFF and confirmed it SHOULD NEVER HAD happened. But wasn't prepared to help towards the cost towards the damage made getting my daughter out! Even though they'd confirmed the stressful situation should never had happened. Not great customer care at all. The service team had also verbally said they would contribute 20% of the cost but when I phoned the customer care team who spoke to them they then had the audacity to deny ever saying it.