I Bought an Astra 2.0 SRI in March 2015, the first appearance it looked good, test drive was good, within 4 weeks problems started o surface, took it back for repairs, numerous time and all they kept doing was fobbing me off, they told me to get the car repaired and they would reimburse me, the best thing i did was to get it in writing, got the car repaired and went back, the new person i saw did his best and i mean his best to shove me out the door even when i showed them the signed and stamped agreement to reimburse me, they even tried to put a hammer in my hand and then accuse me of trying to damage other vehicles because i wouldn't leave the premises with my refund, they even screwed the repair agreement up (signed and stamped), (binned it) saying that the person who signed the agreement didn't work there any more, good job i took a picture of it, they had no choice but to refund me 75% of the cost My advice is to AVOID AVOID AVOID THIS PLACE , they are DISHONEST PEOPLE who don't care about the safety of any ones life. this place needs shutting down as i also reported them to the ombudsmen, for me, they weren't that helpful either Personally i wouldn't give them any stars, the system won,t me submit with no stars

I wouldn't recommend this garage to my worst enemy, they sold me a car in November 2015 which I paid nearly £7000 for and I have found out now that it was involved in an accident in August 2015 and was written off by the insurance company. Avoid this company at all cost, my car was a death trap.

This dealer knowingly sold me a non roadworthy car and even when presented with the opportunity to tell me this, the offer was not taken up. I trusted this garage / man and his repayment of my trust and money was to lie, cover up and ignore ALL communication from me the minute the money was in his bank account. I had to buy a different car. The one he sold me was only fit for a salvage yard. The salvage merchant told me that car was more dangerous after the SP botch job than it was after the RTA (4) damage!!! that casued it to be written off..... by an insurance company This has being going on a while. It will continue. If I want to donate £5000 to someone , I'd like to chose the recipient, not give it to a someone who holds human life in such little regard. To knowingly sell non road worthy vehicles to genuine customers is, simply, disgusting.

I bought a vw tiguan of these people it was what they said best car I ever had

DO NOT GO HERE! OUR CAR HAS HAD SO MANY ISSUES, HAD IT REPAIRED STILL UNDER WARRANTY AND THEY DO NOT CARE. AVOID AVOID AVOID

My experience with Car Palace has been nothing but frustration from word go. They rarely answer the phone once you have bought a vehicle and then pass the buck and waste your time by saying they are onto the problem. Botch up merchants, AVOID.

Do not part with any deposit over the phone, you will not get it back!

I bought my car from Royal Car Palace, via the Autotrader website on 12th Dec 15, my payment was made to S.Pirzada. My car is unroadworthy as the airbags have been removed by RCP and then the wiring modified to fool the onboard computer. They dont answer the phone once you complain and they dont respond to letters either. I state again, i bought my car from ROYAL CAR PALACE. If they are nothing to do with VK Motor State, why have they adopted their business model of ignoring complaints? Avoid at all costs.