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3 reviews from our car dealer reviews community
Leave a review for Runabouts
Leave a review

3 reviews from our car dealer reviews community

Leave a review for Runabouts
Leave a review
"Lee Gold"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been to Runabouts twice, didn't buy yet, great guys, good variety. they give me to try different cars and took the time to show me around.

"Customer not happy"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A3 2005 Grey 5 door for son recently advertised with full service history only 2 owners and recently serviced and recent MOT. Turns out! 3 owners and Audi UK can only confirm 4 of the services in the book as being genuine There is also no record of the cam/timing belt being changed in the suggested service bookat 53494 miles of 05/07/13 . Norwich Audi have confirmed no such work was carried out. Ipswich Audi also stated that the car had not had a service on 07/01/15 at 74347 miles but was in for repair on the date indicated in the service book. This now suggests the last proper service was carried out by SEAT Ipswich on 18/11/2013 some 3 years ago, other than a basic oil change by Halfords on the 14/03/16. The MOT certificate issued on 24th November 2016 declares no advisories. I had the car checked at a local garage due to a worrying knocking noise appearing from the front end within one day of purchase, discovered that both anti roll bar upper gates are split and the car is an automatic MOT failure. The knocking sound from the front end has been diagnosed as possible impending flywheel failure. Also advised due to the lack of service history and confirmation from Audi Norwich that the cam/timing belt was not replaced at 53494 mile and no records indicating since that date, an immediate cam/timing belt and water pump replacement is highly advisable. On advising Runabouts via email and phone they did offer a full refund, however this purchase cost us around £100 to have the car insured/taxed/fuel and they offered no compensation for our wasted time or expense. • Consumer Rights Act replaces the Sale of Goods Act • Buyers allowed to claim full refund if car turns out to be faulty within 30 days • If defect found within six months, buyers entitled to a repair or replacement Few days later car advertised again with same claim of full service history and new MOT.

Robin clarke in response to Customer not happy

Had a look around runabouts today. Lovely guys with great choice of cars. Surprised at recent review , if I had a problem with a car and was refunded without any hassle I would say that they were a very good dealer. I as a consumer realise used cars have faults they are not new especially if done a few miles. Regarding your comment on compensation I find this a joke.....did they ask you for any cleaning bills or compensation for the miles you've put on it or even the cv boots that your son could of split, as you said the last mot had no advisories. The general usage of the car and another potential owner added. I was extremely happy with runabouts and will definitely buy from them when I find the right car. The reason for my review is I too own a business and in this day and age it is hard to please everyone. We are all humans and the previous review seems to forget that. Thumbs up to runabouts.

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"runabouts in reading are Nice people"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I picked the car up on the day from Runabouts in Reading and test drove it, it had some faults, they gave us a courtesy car during the repairs and were willing to fix the problem without any arguments. The staff are nice and in my opinion trustworthy people.

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Dealership Information

Runabouts is an Independent dealership that is based in Reading. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

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3 reviews3.3 out of 5 stars — Rated Average
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  • Contact Information

    Address

    Runabouts
    Broadmoor Road
    Reading
    Windsor and Maidenhead
    RG10 0HX

    Get in touch

    0118 9344888
    http://www.runaboutcars.co.uk/

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    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Runabouts

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