12% Reviews
replied to
87% Recommend
to friend


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8 reviews from our car dealer reviews community
Leave a review for Rykel Automotive

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8 reviews from our car dealer reviews community

Leave a review for Rykel Automotive
Click on the stars to start your review
"Excellent Service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Audi Q5 from Ryan and the service was faultless from start to finish. They found me the car I wanted and got me a great deal on the finance. Would definitely recommend.

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"brilliant Service!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ryan at Rykel Automotive was very helpful, i didn't have any problems with purchasing my vehicle, Answered all of my questions and always responded to any messages i sent to him with query's promptly. The car i bought drives very well and is in mint condition with no issues!

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"His words were solid!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If i could give a 6 for the description for the vehicle i would! I hadn't seen the vehicle before picking it up so I had to take the dealers words for it and his words were solid! Rykel Automotive is a Quality dealership, had a few issues but they got everything sorted out for me. I recommend!

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"Great service & quality car"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ryan gave me a good price on my part exchange and was more then happy to buy the car from Rykel as it was as described and very clean. A very friendly and helpful service. Would definitely recommend! Kelly.

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"James"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Focus from Ryan And Kev at Rykel. They helped me get a good finance deal for my credit profile and within two days I had my new car. Really pleased with the service and the car. Would definitely recommend. Top Guys!

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"Liam"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I like the above am having trouble and being messed around each day after broken promises about returning my deposit on a car I bought off them 12 weeks ago They never seem to answer calls and only reply by text , I bought an Audi A4 convertible off them and never had it three weeks and the engine blew , I had to foot the bill to transport the car from Coventry to Essex (finally got half bk ) they had the car for six weeks and nearly most weeks promising it will be back with me by the end of the week , this went on for a good few weeks so I put in an email and written text I did not want the car it just felt dodgy what was going on , I got talked round , then more broken promises so I insisted again I did not want the car , then Ryan's dad again as good as insisted I had no choice but to have the car back ! I finally got the car back 6-7 weeks after transporting it to them and it arrived with a major oil leak , I took it to a mechanic at guy salmon jaguar , he strongly advised me not to take the car it's got major problems and was kind enough to explain this to Ryan's dad himself over the phone , the car was left there on the mechanics advice and I myself had to sort out transportation bk to Essex at Ryan's cost !! , this was three weeks ago and for two weeks now iv been promised and promised and constantly let down about returning my 2150 deposit , I have informed trading standards as of today , all this has done is stress me and my family out and cost me a fortune in many ways , in the three weeks of having the car I spent 700 on few initial problems , I also don't understand why me as a customer that's been sold a faulty car should have to fit half the bill to get the car they sold to me back to them to repair the problem, I'm disgusted and suprised with the way a company that makes out its a decent company act the way they have , I would strongly warm anyone buying a vehicle to stay well away from this company they are not what they make out and hope no one else has the same stress I have had !!!

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"great service at rykel automotive"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The man I dealt with at Rykel Automotive is a good bloke, I had a problem with the windscreen washer bottle which he sorted right away and even put on 2 new tyres when I mentioned they were worn. Any queries I've called up about he has got straight back and answered them for me, nice fella and well worth top marks.

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"Terrible"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a vehicle from this so called company in 2012. They seemed helpful enough at the time until I purchased the vehicle and attempted to drive the vehicle home. I got 30 miles down the road and the vehicle can to a halt with the power decreasing. To cut a long story short, it was the diesel particulator filter that was blocked and had been wielded. Problem is the car couldn't clear the blockage itself and due to the heat, the wielded area blew a hole. Their so called warranty wouldn't cover the £2500 for the new DPF and despite all their excuses, it became a hard fought battle to get my money back out of them i.e. threatening legal action and intervention from trading standards. I recommend to avoid using this company

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Ryan from Rykel Automotive in response to Terrible

Hi, I am really struggling to work out who you are and what car it was you bought. Could you enlighten me please? Thanks, Ryan

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Dealership Information

Rykel Automotive is an Independent dealership that is based in Grays. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
0
Poor
0
Terrible
2

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Contact Information

Address

Rykel Automotive
London Road
Grays
Essex
RM20 3LH

Get in touch

01708 865595
https://www.rykelgroup.com/

Opening times

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Dealership Statistics

87%
Would recommend this dealer to family and friends
12%
Percent of reviews responded to by this dealer

Additional Information About Rykel Automotive

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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