15% Reviews
replied to
84% Recommend
to friend


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26 reviews from our car dealer reviews community
Leave a review for Sarah Cox Cars

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26 reviews from our car dealer reviews community

Leave a review for Sarah Cox Cars
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"5 star service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 1 series from Sarah Cox Cars at a great price and gave me a brill part ex price on my old car. Daniel and mark are really welcoming, they are not pushy salesmen and give you as much time as you want. Had a small issue with the car which they took in me repaired for me free of charge. Brilliant service will be back here to buy my next one

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"Mark is a gent first & then a salesman"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car recently but sadly not from Sarah cox cars. Although it was refreshing to come across such s genuine gentleman who’s a salesman too. Thank you for your trust in the test drive and your professional advice. I will pop over next time I’m hanging.

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"Awful after sales customer service"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within a week of buying the car, I unfortunately encountered serious issues. When I called Sarah Cox cars, they insisted that it wasn't their problem and I should contact the AA since it was under warranty for 3 months with them. The AA told me that the problem wasn't covered by the warranty, and I ended up having to spend £500 within weeks of purchasing a car. Not to mention put up with the incredible arrogance and rudeness at Sarah Cox. Avoid.

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+2 Found this review helpful

Daniel from Sarah Cox Cars in response to Awful after sales customer service

Hi Elliot, if you can explain yourself more that would be great as looking through our records we havnt sold a car to someone called Elliot in the last 5 months. We are never ever rude to anyone of our customers as our reviews show. (I have never spoke to you and I deal with all complaints) We never pass the book on problems either and I would never tell you to contact the aa as we have never used the aa we have used the RAC for over 10 years so as I would greatly accept your negative review if I thought it was genuine and I wouldn't apologise but from the above I strongly contest you have left a genuine review Daniel Sarah cox cars

"A Merc"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Merc November 2016............& happy with the Service.

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+2 Found this review helpful
"Avoid"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wholly unproffessional, didn't inform me that I was not first in line. Be careful of reviews, very misleading, thought this was a quality company.

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+2 Found this review helpful

Daniel from Sarah Cox Cars in response to Avoid

Hi Ian, looking at your email address it was myself exchanging emails with yourself regarding a Volvo v40 we had for sale with 12 months mot for £994. You made a appointment to see the car in which I explained to you if the car sells beforehand I would email you before 14.30 on the day of travelling as you asked me too (therefore you understood the car could sell beforehand) Unfortunately for yourself the car did sell and I let you know well in advance of this. Cars under £1000 sell extremely quickly. I'm sorry and deeply saddened that because of this you feel the need to give such a 1 star and 'avoid' review.

"Uncomplicated and Professional "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a fiat panda from Sarah Cox cars and the process was easy and uncomplicated. I would recommend them and the quality of the cars they sell. I will continue to check their braid range of stock for any future purchases that I have given my recent experience.

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"Dismal customer service"
2.2 out of 5 stars See
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Resolving issues

Shockingly poor customer service/sales experience. Pure lack of communication and took weeks to receive any replies.

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"Brilliant"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mini from here back in August, The car was clean and in lovely condition and it was a very good price. I have had issues with the car and the dealership refereed me to the garage straight away but unfortunately the garage have been very slow and keep changing their storey. They have had the car for 3 weeks now. However, I am really happy with the service from the dealership and I would recommend them.

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Samantha pharoah in response to Brilliant

I would like to state that I bought this mini and this review has been wrote without my permission. Sarah Cox have been outstanding and friendly from the moment I bought my mini. Due to no fault of theirs we had a problem with the repair garage that had an unfortunate fire, so we had to wait a while before we got our car back from them. Sarah Cox deserves 5 stars from ourselves and would highly recommend them.

"Kevin"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great dealership! Friendly and genuine staff who have provided superb after sales service for me when some work needed to be done on my Land Rover Freelander. I live in the West Midlands but thanks to the service I received from Daniel, Mark and Everton, I would be willing to travel back here to buy my next car in a few years time without hesitation.

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+2 Found this review helpful
"Swallow Sidecar Company"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

An excellent car buying experience. A couple of issues with the S-type Jag I purchased but these were painlessly resolved by Sarah Cox Cars, (thank you, Daniel!) I have recommended them to friends and family and I do so to you. Kick off your shoes and relax; these are the good guys!

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Dealership Information

Sarah Cox Cars is a used car dealership that is based in Nottingham. This a family run business that has over 40 years combined experience.

If anyone has had an experience at this dealership then please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.5 out of 5 stars — Rated Very Good
Excellent
21
Very Good
2
Average
1
Poor
2
Terrible
0

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Contact Information

Address

Sarah Cox Cars
3 Longland Lane
Farnsfield
Newark
Nottinghamshire
NG22 8HW

Get in touch

01623 883608
http://www.sarahcoxcars.co.uk

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

84%
Would recommend this dealer to family and friends
15%
Percent of reviews responded to by this dealer

Additional Information About Sarah Cox Cars

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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