33% Reviews
replied to
43% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


39 reviews from our car dealer reviews community
Leave a review for Save On Used Cars

Click on the stars to start your review

39 reviews from our car dealer reviews community

Leave a review for Save On Used Cars
Click on the stars to start your review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Mazda not fit for purpose, Email ignored"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Mazda from Save on Used Cars on 30/09 for £2695 (exc pxc). Less than 4 months later car needs whole new engine, and requires substantial work to return to a roadworthy standard. Company clearly not checked vehicle prior to sale. Have completely ignored my email asking for resolution and now sadly I need to take legal action to regain money lost. Really poor experience and service.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful

Shaun Mullen from Save On Used Cars in response to Mazda not fit for purpose, Email ignored

Unfortunately the review provides no information in terms of vehicle model, registration nor name. As such, I am unable to offer any comment. Could you please come to me directly via email at saveonusedcars.co.uk@gmail.com and/or call the office on 01724 854482 and we can discuss further. Thanks and regards, Shaun

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Do your homework before buying anything!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

With Saveonusedcars what you see is what you get, therefore 1 Star is half a star too many. {Full info:] I had looked at 2 vehicles that Saveonusedcars had for sale, the first was a Vauxhall Meriva, from which I walked away quickly after a walk around the vehicle revealed numerous scratches, dents, copius amounts of human/dog hair (down every seat crack), 2 bald tyres and a (completely misshapen) flat rear tyre, nice. Unfortunately, rather than walk away completely, I decided to return later and buy the other vehicle, an Audi A4 which, although it had a few little dint's and scratches, it generally seemed decent value for money, also it seemed good on the test drive and best of all it had (allegedly) just been serviced a few days before. I paid the full screen price for the vehicle (the salesman wouldn't budge on the price) and within minutes of paying for the vehicle I was given the new keeper supplement and then, bizarrely, the vehicle was moved to the business next doors forecourt (not very professional, but Saveonusedcars clearly have more stock than they have room to put it). Anyway, there I then sat, on another businesses premises, in my newly acquired, uninsured, untaxed vehicle, trying to get road legal via my mobile phone and armed with a V5 that it turns out was completely invalid. Naturally, on discovering the V5 was invalid I returned next door to the garage and the staff (saying it happens all the time/it's completely normal) gave me a form to fill out (to get the vehicle taxed and a new V5 issued via a Post Office)... in fairness one of the staff then gave me a lift to the nearest Post Office to hand in the form (half a star awarded for the guy who gave me the lift). Unfortunately, once at the Post Office it was quickly pointed out (and to be fair I had already spotted it on the forms) that I am supposed to actually wait 4 weeks after acquiring the vehicle before using those forms. Fortunately (perhaps feeling sorry for my situation) the Post Office attendant nevertheless took my money and issued the tax for the vehicle. I then eventually got my insurance sorted too and by now pretty stressed by it all I drove straight home (a short, 6 mile journey). The next morning I decided to check the vehicle over more thoroughly (lights, tyres etc) and I quickly found the offside front tyre had only 15psi in it (it should be at least 30psi), also I noticed the oil was low (and had clearly had not been changed recently), not a good omen considering this car has allegedly just been serviced. Although I pumped the tyre up to the correct psi, unfortunately every day afterwards it has again lost pressure, so, whilst there is sufficient tread depth (and no sign of nail etc in the tyre), there is clearly a slow puncture. To be honest, the tread rubber all the way around the tyre does appear degraded/weathered like it has been on the car a long time or something. My problem then, considering the car has been 'serviced' it seems extremely odd that the oil should be low (and discoloured to a degree which indicates it needs changing)... and added to that when there is a tyre on the vehicle which is simply unfit for purpose you have to question what 'service' if any was actually carried out. I contacted Saveonusedcars via live chat and received a call shortly after in which I was told that the vehicle has been serviced, that 'Savoy' carried out the service... and that tyres are not covered by the Saveonusedcars warranty. So in essence it is not their problem, it's mine. I can honestly say I have never dealt with a car dealership quite like this one... and I certainly would like anyone considering buying a car from Saveonusedcars to be aware that whatever they drive off the forecourt they are stuck with, so do every bit of due diligence possible before paying for the car, or, better still, buy your next vehicle from somewhere else because when you pay money to Saveonusedcars you are left feeling like you have just bought a car off a shady private seller, not a legitimate car dealership that actually cares.

Reviewer has confirmed their email address

Respond to this review

+3 Found this review helpful

Jonathan Kirkland in response to Do your homework before buying anything!

Do not buy a car from here. The cars are dodgy. MOTs are either not properly inspected (Not fit for purpose) The sales after care is absolutely rubbish if you have a problem after buying a car from save on used cars just get it fixed elsewhere or even better just don’t buy a car from here. The bmw 520d efficiencent dynamics,ML61 KUV I bought from here had nothing but problems from day one and now it’s completely blown up and requires a full engine rebuild ,I’ve only had the car 4 half months and been without a car for 5 weeks and after speaking Shaun at save on used cars he’s not willing to fix (Problems from day one was never fixed which has now caused full engine failure. Legal action now is the only option for me,

Shaun Mullen from Save On Used Cars in response to Do your homework before buying anything!

Update: The complexities of this matter were not laid down over email, and were numerous owing to the information feed and were certainly not as clear cut as suggested by the initial and follow up review from Mr Kirkland, noting that we had actually reviewed and repaired the vehicle post sale. However we held constructive discussions with Mr Kirkland, and agreed to a partial insertion of monies to assist in the rectification. Thanks and regards Shaun

"Bmw "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Never got back to me even after I sent a recorded delivery letter keep ringing the garage same answer someone will ring you back never did got the car checked out by an auto election to be told that the computer was corroaed and he was not sure what other damage was lurking as the car as been leaking in for some time

Respond to this review

+0 Found this review helpful

Shaun Mullen from Save On Used Cars in response to Bmw

Dear Paul, Unfortunately the message did not get passed on initially, however when it eventually did we contacted you immediately and swiftly arranged diagnostic and remedial action where required. The fault would not have been visual at time of sale, as your auto electrician noted, as such we would not have been aware that their was a leak present that was corroding the suspension ecu. Happily we have both replaced the aforementioned ecu, but also stripped the inside of the BMW, located the leak and repaired - ensuring it does not happen again, with the BMW ready for collection. Apologies for the initial issue with regards to getting the message through to the right person, however gladly once it did we ensured swift action was taken. I will look to ensure improvements through the communication chain internally going forward Paul. Speak soon, and thank you for your custom. Shaun

"Great experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Honda CR-V after a lot of persuasion from the wife, but definitely no pressure from save on used cars. Excellent service throughout, very quick turn around. Will definitely return in the future.

Reviewer has confirmed their email address

Respond to this review

+2 Found this review helpful

Mr Shaun Mullen from Save On Used Cars in response to Great experience

Thank you Derek, I dealt with you personally and hope the CR-V is serving you well! It is a great all round car, and a great spec you purchased. Hope to see you again when you decide to upgrade. Thanks, Shaun

"BRILLIANT SERVICE"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car, all was going well until the familiar problem with 'drive-by-wire' accelerator pedal. Called the sales team to inform them of the problem, to be told bring it in, we will sort it, duly took the vehicle back to the dealer, problem at this moment was not apparent, vehicle taken to their workshop and after lengthy testing, they decided the fault was there in the pedal, replacement pert ordered, fitted, and result.... Cannot fault the staff, they are excellent, would recommend highly..

Reviewer has confirmed their email address

Respond to this review

+2 Found this review helpful

Mr Shaun Mullen from Save On Used Cars in response to BRILLIANT SERVICE

Thank you for the great review, appreciated. Cars are mechanical and owing to their complex nature do throw up issues that are designed to test us, all we ask is to review and look for the opportunity to apply remedial action. So thank you from this perspective for your understanding Paul. We hope to see you again in the future when you wish to purchase your next car. Thanks and regards, Shaun

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"slow process"
2.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The problem was the amount of time everything took to process. I've had no issues with the actually car as of yet but the customer experience needs some work on as it seemed to drag on.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"BMW 320d ED Grey"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a 10k BMW 320d on saturday. Service was good and trade in was fair. All in all I am very happy with service/price/honesty. I apreciated the fact that saveonusedcars were honest about all minor scrathes etc on their vehicles and It was a very quick, easy and hassle free service. Richard

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful
"Mitsubushi asx"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car not serviced, 2 back tyers need replacing and tailgate full of rust. very disappointed.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Shaun Mullen from Save On Used Cars in response to Mitsubushi asx

Dear Mr Turner, I am very surprised to read the online review regarding the ASX purchased last month on all points noted, and additionally disappointed that you have not contacted me directly. The vehicle was inspected by yourself at least twice prior to purchase, and had 3 new tyres prior to release following an inspection at Savoy Autocentres, hence the surprise at the comment regarding rear tyres. In addition, the ASX was serviced on the 5th October 2017, of which you were aware of at time of negotiation and at no point was a new oil/filter requested as you were happy with the history, of which as you know the vehicle came with full service history. I was not aware there was any issue at paintwork level, and if this is the case then I would suspect it was in a place not visible through a standard review, and for this I can only apologise. The ASX is 8 years old and will pick up paint corrosion etc over time, with standard remedial action, where minor, being a touch up and seal. If you require some touch up, please contact me directly on 01724 854482 and I am sure this can be supplied. I wish you well with the ASX, of which was and is a very, very nice example Mr Turner. Thanks and regards, Shaun

James turner in response to Mitsubushi asx

In review to your response shaun the asx Only had 2 new front tyers fitted and back ones are only just leagle I only wish I had left car there as you was not in on that day and it had been snowing and was very cold so could not inspect propley

"Absolutely Disgusting"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Save on used cars is the worst garage I have ever bought a car from in my life will never be returning. Absolutely Disgusting, saying they will ring back yet never do. Car comes with 1 month warranty yet when something breaks they will ring you when your warranty ends so there is nothing you can do about it. Words cannot even put how disgusting this garage is. Shame you can't give a 0 star rating.

Reviewer has confirmed their email address

Respond to this review

+4 Found this review helpful

Shaun Mullen from Save On Used Cars in response to Absolutely Disgusting

Dear Sir/Madam, We have noted your review and whilst extremely disappointed as we aim to provide a first class service, I am concerned at the lack of detail supplied in the review. The review includes no information provided as to the vehicle in question, the issue you have had or are having, ownership timeline or your name, so that we may drill down as to the vehicle of note and contact you to discuss further. This information really is vital to both verify the authenticity of the review, but also so that we can address in the correct manner. We sell around 130 units per month, with many repeat buyers and many happy customers, however as we are human, we do not always get it right; and in these instances we try our very best within the realms of good business practise to rectify such matters, where feasible. To this end, can you please email me at saveonusedcars.co.uk@gmail.com with the full breakdown of your issue so we may review accordingly and discuss with you in person. Alternatively call me on 01724 854482, I will be in the office from 10am Monday. Please ensure in both instances that you ask for myself, Shaun, as I head up our aftersales and we shall discuss together and put in place remedial action where required. I look forward to hearing back from you. Thanks and regards, Shaun

"Shaun was the best to sort things "
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Audi A4 only 2 months mot went back and Shaun the after sales guy had it booked straight in for an mot no questions asked, after that reported that the radio wasn’t working all the time took it back for them to try and fix it they couldn’t so they ordered a brand new one and fitted it no problem it was satnav/ Bluetooth/ dvd. There aftersales are brilliant I would recommend buying a car from them very friendly bunch .

Reviewer has confirmed their email address

Respond to this review

+2 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Hoptons of Epworth Limited T/A Save On Used Cars is an Independent dealership that is based in Scunthorpe. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
39 reviews2.7 out of 5 stars — Rated Average
Excellent
12
Very Good
5
Average
3
Poor
5
Terrible
14

Add Review


Contact Information

Address

Save On Used Cars
44 Normanby Road
Scunthorpe
South Humberside
DN15 6AL

Get in touch

01724 854482
http://www.saveonusedcars.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

43%
Would recommend this dealer to family and friends
33%
Percent of reviews responded to by this dealer

Additional Information About Save On Used Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information