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946 reviews from our car dealer reviews community
Leave a review for Saxton 4x4 Ltd
Leave a review

946 reviews from our car dealer reviews community

Leave a review for Saxton 4x4 Ltd
Leave a review
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"Seen by Mustafa "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just want to say Mustafa has been amazing, he had a lot of patience and dealt with me patiently. He did the best he can to sort me out with the best price possible and I’m very picky and difficult but he took his time to go through everything.made me feel at home and comfortable.just want to say from now on il be coming here for all my cars. Big thank you to Mustafa and his team at Saxton.

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Seen by Mustafa

Hi Sabrina, We are really happy that your experience with our team at Saxton 4x4 was positive and helpful! We look forward to seeing you again in the future. Thank you for your review.

"Seen by Mustafa "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service was very helpful and professional. Overall very happy with our experience.

Saxton 4x4 from Saxton 4x4 Ltd in response to Seen by Mustafa

Hi Birdie, We are really pleased that you had a good experience with us and thank you for your review. We look forward to seeing you again in the future. Thank you.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Konrad was very helpful! Very accommodating team!

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"Buyer Beware"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BUYER BEWARE Purchased an Infiniti FX50 5.0 V8 from Saxton 4x4 in April 2018 Car advertised as first reg in UK 2015 2 owners 17300 miles The car itself was in great condition and drove very nicely but you would expect that from any premium brand vehicle and having had 2 previous Nissan Muranos (infinity is Nissan luxury Brand) I had no issues on reliability and build quality Having had the vehicle 15 months i was contacted by Essex Trading Standards who informed me the vehicle had a hidden history that i and other previous purchasers had not been made aware of.... The vehicle was first registered not in the UK in 2015 but in Germany in 2011 !! It had 4 previous owners not 2 and the mileage was incorrect as it had done at least another 3200 miles that they could see via service logs whilst in Gemany. None of the above were brought to my attention at the time of purchase and neither were they to the previous buyers who once they had found out had returned the vehicle to Saxton 4x4 on each occasion. Trading Standrads took Saxton 4x4 to courts and won criminal convictions against them in Nov 2019 for misrepresentation. However, Saxton still refused to refund me the money i had paid and accept the return of the vehicle so i had to take legal redress. Long story short i won my case via a protracted Financial Services Ombudsman case and i have now had a full refund for the vehicle yet its obviously taken almost 2 years to get that decision. I would not recommend a company with ethics such as this to anyone and certainly would never entertain the idea of ever buying another vehicle from them.

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+2 Found this review helpful
"Great Service & Very Helpful"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Antonio Sannolla assisted with the purchase of my new vehicle, very happy with the overall service, can not fault, would highly recommend

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Great Service & Very Helpful

Hi Harry, We are really pleased that your experience with us was positive and I will pass on the comments to Antonio!

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"Mustafa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Salesman was great, walked through the door and he was happy to show us some vehicles without an appointment, took us for a test drive, found a great car and very happy. Mustafa was great, a shame about the admin fee and no negotiation but can only blame that on the people above-the days of getting a deal seem too long ago but that’s widespread and not just here so would recommend them 👍🏽 The products they offer is worth having too!!!

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Mustafa

Hi, We are really pleased that your experience with us was positive and we look forward to seeing you again in the future for your next car buying journey.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Seen by mustafa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mustafa is the one who every one should see at saxton he was very very helpful without him I couldn’t by my car his knowledge is a top notch and him is a such a nice and gentleman Thanks Mustafa

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Seen by mustafa

Hi Alfred. We are really pleased that your experience with us was smooth sailing and that Mustafa was of great help. We look forward to seeing you again in the future for your next car buying journey.

"Really helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mustafa has been really supportive and helpful

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Really helpful

Hi, Mustafa will be really happy with your comment. We hope you had a great experience with us and we look forward to seeing you again in the future.

"Great experience"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a positive experience with saxtons, from reception staff, to my salesman Keiran, and the paperwork completed by bianca, everyone was friendly. Great selection of cars, will definitely consider coming again in the future for my next car purchase !!

Saxton 4x4 from Saxton 4x4 Ltd in response to Great experience

We are really happy that your experience with us was one to remember and we wish you the best of luck with your new car and we look forward to seeing you in the future!

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"Velar "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

efficient no nonsense approach to matching cars to customers

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+0 Found this review helpful

Saxton 4x4 from Saxton 4x4 Ltd in response to Velar

Hi, we are so pleased that your experience with us was one to remember and we look forward to seeing you in the future,

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Dealership Information

UK’s number one used 4×4 dealership

Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1970

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
946 reviews4.6 out of 5 stars — Rated Excellent
Excellent
839
Very Good
24
Average
11
Poor
21
Terrible
51

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    Contact Information

    Address

    Saxton 4x4 Ltd
    Westway
    Chelmsford
    Essex
    CM1 3BH

    Get in touch

    01245 351234
    http://www.saxton4x4.co.uk

    Opening times
    Mon 09:00 - 21.00
    Tue 09:00 - 21.00
    Wed 09:00 - 21.00
    Thu 09:00 - 21.00
    Fri 09:00 - 21.00
    Sat 09: 00- 18:00
    Sun 09:00 - 17:00

    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Saxton 4x4 Ltd

    Company Formed: 1970
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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