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961 reviews from our car dealer reviews community
Leave a review for Saxton 4x4 Ltd
Leave a review

961 reviews from our car dealer reviews community

Leave a review for Saxton 4x4 Ltd
Leave a review
"Superb service and aftercare from Grant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm a repeat customer at Saxton, returned due to great aftercare. We bought an Evoque last year which had a problem a month after purchase. The warranty wouldn't cover it, but Saxton kindly agreed to pay for the repairs without me having to ask. I returned to check out a Discovery, and had fantastic service from Grant Richardson. I was kept informed of the car's readiness for collection until I picked it up, and even after purchase he followed up to check we were happy. A week later the car had a suspension fault. I phoned Land Rover as it's under warranty, but they couldn't get it booked in for 6 weeks. A quick email to Grant, and he replied promptly promising they'd get it sorted. He put me in touch with Olivia in Servicing who was extremely helpful, and managed to get the car booked in with LandRover within a week. She arranged a courtesy car which I'm picking up tomorrow, and said they'll sort out the rest. You can see why I'm a repeat customer - very few dealerships would look after you this well after purchase.

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"Thank you Grant Richardson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say. Grant Richardson was a great help when it came to purchasing my car. He asked the right questions and listened to what I was looking for and made sure that I finally got the car I wanted. Great customer service! Very attentive and always had a smile on his face, even though I may have been a bit challenging at times. Thank you again Grant, see you again in a few years time for the next my next car!

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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Q7 from Szxton 4x4. Had problems with it a few months after sale. Saxton refused to fix, sketchy warranty they provided didn’t cover it. Awful Customer care. Took them to court and won my money back plus car hire costs under civil rights procedure 2015. Avoid at all costs.

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"Great Customer service!!!!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Saxon 4x4 with my partner and purchased a Range Rover Evoque. From the moment I arrived at the dealership I was welcomed by a polite, courteous sales staff (Gary Rothon) and (Angus -finance dept) who assisted me and my partner throughout the process. I collected my vehicle about a week later, however; there was a minor blip, which Saxon took ownership and rectified the situation. I am now the happy owner of an Evoque, and have already recommended a work colleague and my cousin to the dealership. Thank you @saxon4x4

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"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could not be more satisfied with the level of service and care. Would recommend.

"Great service from Steve brough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was out second time back to Saxons Steve Brough was our sales assistant this time from start to pick up Steve was very professional and had so much knowledge about the cars we were looking at and answered all our questions fully we decided to go for another BMW X5 Steve went through all the options available to us in great detail finance ,warranties etc he took us for a test drive talking us through all the functions in the car We were so impressed with the service Steve provided and the quality of cars John Recommend Saxons to his brother and he purchased a Land Rover discovery a few days later The reassurance knowing Saxons will be there after sale is very reassuring Thank you Steve

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"Brilliant service and staff very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a discovery sports from Saxton and we are very please with the whole process from start to end. The salesman Kash has a wonderful personality and very helpful with any advice needed. Kash is extremely welcoming when we went to pick the car and explained anything we asked. We recommend Saxton and it will be a bonus if you get serviced by Kash

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"Recommended!!"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Saxton 4x4. The team were always polite and helpful during the purchase process and follow-up communications. Recommended!!

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"Great Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My initial impression of Saxton 4x4 was not favourable; following a phone conversation with Steve Brough, my son, Carl and I turned up to view a blue Discovery 4. After a delay and coffee, we were informed that the vehicle had been sold in the interim period, Steve apologised and took us to the showroom to browse at alternative vehicles. Carl saw a black Discovery 4 and after a further phone call on a Sunday, I got the deal sorted. After this, Steve and Andy Vowles got everything dealt with quickly, with collection of the vehicle three days later. Having been in the motor trade for many years, it was a pleasure to do business with Saxton, a rarity in the car trade. I have already recommended them to friends and colleagues as good people to deal with.

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"Very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a range rover evoque yesterday and was very pleased with it, at 1st i was sceptical about buying a car without seeing it, but the sales rep Kash, took it upon himself to shoot a 3mins video of the car in detail and emailed it to me, after watching the video i didnt need to see anymore, i booked a collection date ASAP. He was very helpful.

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Dealership Information

UK’s number one used 4×4 dealership

Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1970

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
961 reviews4.6 out of 5 stars — Rated Excellent
Excellent
854
Very Good
24
Average
11
Poor
21
Terrible
51

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    Contact Information

    Address

    Saxton 4x4 Ltd
    Westway
    Chelmsford
    Essex
    CM1 3BH

    Get in touch

    01245 351234
    http://www.saxton4x4.co.uk

    Opening times
    Mon 09:00 - 21.00
    Tue 09:00 - 21.00
    Wed 09:00 - 21.00
    Thu 09:00 - 21.00
    Fri 09:00 - 21.00
    Sat 09: 00- 18:00
    Sun 09:00 - 17:00

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Saxton 4x4 Ltd

    Company Formed: 1970
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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